This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On February 16, 2005 while traveling eastbound I-80 in salt lake city I hit some black ice and lost control of my 2002 Jeep Liberty. I was traveling freeway speeds and had a front impact along with a driver side rollover and a slide of approximately 100 yards. All of the emergency personnel that responded to my accident voiced shock and concern that none of the airbags deployed. Further, I have heard that if the G-force was not great enough to deploy the side airbags, the Jeep should not have rolled (I have no idea if that is true). I had, and still have, serious concerns about why my airbags did not deploy and do not trust that in the event of another accident they would deploy, regardless of the severity. I contacted Jeep and asked them to look into it. They did do some investigation. However, I was told that because my Jeep was not preserved for their inspection there was nothing they could do. I have sent them several E-mails explaining that I do have photo that document the damage and show that the airbag did not deploy. They have just disregarded my complaints. I also have concerns about the ease in which my Jeep rolled over. This concern has also been dismissed. I would like to know that my family is going to be safe if anther unfortunate accident occurs.
A Jeep Liberty with "side impact" air bags was in a collision. The collision was serious enough to "total" the car and the side impact airbag did not deploy. An independent investigator for "Chrysler" performed an inspection, Chrysler stated to myself in a letter to answer my concerns that the air bag was operational. However, when my body shop guy had to tear down the car further for insurance purposes he noticed that it wasn't even attached.
Driver rearended a tractor trailer that suddenly stopped in front of it, and neither driver's side nor passenger's side airbag deployed. Driver suffered a bruised arms. Insurance company inspecting vehicle.
While driving at 55 mph consumer T-boned another vehicle and driver's side air bag did not deploy. Contacted dealer, and dealer was not willing to do anything.
- Greensboro, NC, USA
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- Salt Lake City, UT, USA