This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2002 Jeep Liberty. The contact stated that the vehicle rolled over while attempting to make a turn. The seat belt pretensioner failed to tighten and the air bags deployed, but did not inflate completely. The vehicle was towed to a salvage yard and deemed destroyed. A police report was filed. The manufacturer was not notified. There was one fatality. The driver suffered from broken ribs and facial deformation. Medical attention was received. The vehicle was included in NHTSA campaign number: 15V046000 (air bags). The failure mileage was not provided. Updated 12/04/17
I was driving down the road when my passenger side airbag went off. Approximately 10 seconds later my driver side airbag also went off. I was driving about 35 miles an hour down a city street, going straight, and there were no bumps in the road. I was able to pull over into a parking lot and shut the vehicle off. I had previously taken my vehicle in to the Chrysler dealership in lakeland Florida where I lived until recently attempting to have the recall fixed and was told they did not have parts and couldn't get them. They said they would call me if they became available. They never called and now I had the airbags deploy while driving.
Takata recall. The contact owns a 2002 Jeep Liberty. The contact stated that the vehicle was taken to the dealer for a manufacturer recall concerning the air bags; however, the remedy did not prevent a failure. The air bag warning indicator remained illuminated. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 06V288000 (suspension) and 15V046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 Jeep Liberty. The contact stated that after the vehicle was repaired under NHTSA campaign number: 15V046000 (air bags) and while driving at 25 mph, the air bag warning light illuminated. The vehicle was taken to a dealer but the contact was unsure about what part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 105,000.
- Providence, RI, USA
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Front passenger side wheel is making a very loud noise everytime I turn the wheel, brought it to 3 different mechanic could not figure it out, my engine light was on because of the fuel tank as well as air bag sign.. called the Chrysler dealer they gave me a 2 months waiting period...
I am looking for your answer for the complaint number 10840141. On February 24, 2016, my car went to the dealer for fix the airbag by the recall. Which is free but after the repair, the dealer said that I have to pay $199. Then have more problem that no horn, the airbag light always on...
The contact owned a 2002 Jeep Liberty. While driving 35 mph, the contact suffered a seizure and crashed into another vehicle. The air bags failed to deploy. The vehicle was included in NHTSA campaign number: 15V046000 (air bags). A police report was filed. The contact sustained injuries to the face, eyes, hand and a fractured wrist, which required medical attention. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 137,000....updated 11/01/16
I have been getting these recall for two years and every time I go to the Dodge dealer (helms motors in lexington Tennessee 38351) they say the same thing "no parts, call you when we get them". what am I to do with the recalls? I have six on this Jeep and none have been fixed. I thank you for any help you can give me on the problem.
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 Jeep Liberty. The contact took the vehicle to the dealer to complete a manufacturer recall for the air bags. The contact stated that the air bag warning light and seat belt warning light remained illuminated. The dealer was notified of the failure and provided no solution. The contact had a second manufacturer recall repair completed for the ball joints and indicated that it was not completed properly because the dealer refused to perform an alignment. As a result, the vehicle wobbled in an unstable manner constantly. The manufacturer was notified of the failures. The vehicle was not repaired. The NHTSA campaign numbers and failure mileage were unavailable. Updated 08/16/16 updated 08/22/16.
Takata recall: I was told by covert Chrysler Dodge Jeep Ram located at 8107 research blvd. In austin tx 78758 that I would be contacted once parts are available. That was 2014. Covert kept the notices that were mailed to my home. There were approximately 5 notices. This has now been over a year since my "air bag" warning light first cames on. Warning comes on almost daily. Who will be responsible should something happen to me, or another vehicle should there be an accident? I have share pictures of my dashboard with others. And can provide same pictures to you if you can assist.
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/12/16 updated 07/20/16.
The contact owned a 2002 Jeep Liberty. While driving 45 mph in inclement weather, the driver lost control of the vehicle and it slid into a concrete barrier. The air bags failed to deploy. The driver sustained face injuries that required medical attention. A police report was filed. The vehicle was towed from the crash scene and was completely destroyed. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The failure mileage was 120,000.
The contact owns a 2002 Jeep Liberty. While driving at various speeds, the air bag warning light illuminated intermittently. The contact received a recall notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 186,000.
Takata recall/ the last recall that I had performed was R06/NHTSA 15V-046 occupant restraint control module. The recall was completed at bobb's Chrysler/cedar lake, in 01/16. The air bag light stays on continuously, since the recall was performed. I was told to bring it back in for diagnostics, but would have to pay for the test. I would conclude, this is not standard operating procedure, for your dealerships. Please advise. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2002 Jeep Liberty. While driving approximately 45 mph, the driver side air bag deployed inadvertently. The air bag warning indicator illuminated prior to the deployment. There were no injuries. The vehicle was serviced under NHTSA campaign number: 12V527000 (air bags), but the remedy failed to repair the vehicle. The contact, an independent mechanic, reinstalled the air bag himself. The manufacturer was made aware of the failure. The failure mileage and VIN were unknown. Updated 08/04/16
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part was not available within a reasonable time frame so the contact was unable to determine when the vehicle would be repaired. The contact waited for longer than a year to receive the parts from the dealer. The manufacturer was notified and was unable to provide a specific date that the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 Jeep Liberty. The contact stated that the air bag warning indicator illuminated. The dealer repaired the vehicle according to NHTSA campaign numbers: 15V046000 (air bags) and 13V252000 (fuel system, gasoline, structure), but the failure recurred. It was diagnosed that the seat belt sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
A D V E R T I S E M E N T S
- San Antonio, TX, USA