This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the freeway at 75 when I started hearing a loud grinding noise. I got off the freeway and made it home. As soon as I turned the last corner the steering locked to the left and made a huge grinding noise this time. I stopped in front of the house, and when I got out there was steering fluid everywhere! I pulled the belt off, and the pulley was extremely easy to move all around. I have found that many more people than just me have also had this problem and if it were to have happened on the freeway I could have easily crashed at 75! I called Chrysler and they told me "they won't do anything becuase its not a saftey problem, and I am the 3rd owner of the vehicle" how that has anything to do with it I dont know. I have to special order the part from Jeep because nobody carrys it. I will fix it myself once the part comes in and refuse to pay $400 for something they(Jeep) should replace for free. They will not recieve and business from me. They are extremly lucky no one was injured and there isnt a lawsuit against them.
The air condition (A/C) hose broke and squirted oil on the serpentine belt, causing it to deteriorate and break. The hose appeared to be cut, which leads me to believe that a strand of the belt had broken and, by constantly whipping the hose, which is much too close to the belt, eventually wore through the hose. I lost both power steering and power brakes in the middle of the freeway at 60mph.
- Dallas, TX, USA
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- Meridian, ID, USA