This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Emergency brake cable was to close to speed sensor cable and rubbed through causing cruise to surge & speedometer to 0 mechanic told me it was poorly designed. It was acting up for about 2 weeks before it failed completely.
: the contact stated while driving 35 mph on a city street, the engine stalled, and all four doors locked and unlocked without warning. Afterwards, the engine restarted. The vehicle was inspected by an independent repair shop who determined the wheel and speed sensor of the brakes needed to be replaced. Afterward, the problems persisted. The vehicle was taken to a dealer for further inspection who determined there was a rainwater leak along the driver side door and the rear hatch that corroded the electrical wiring harness. The wiring harness was replaced as well as a new rear hatch seal to prevent further leaking. The manufacturer was alerted.
Speedometer sensor wiring was found rubbed into by the emergency brake cable at the rear differential. This was first indicated by an erratic speedometer indication and then total loss of indication. Problem repaired by owner including relocation of cable relative to brake cable location.
Hello, I purchased this great SUV in Sept 2003. So far have had to bring it into dealer 7 times for electrical system (wiring) repairs. They could not get remote entry to work, so they ordered a part, then still would not work so ordered a new computer. Then in a few days, the driver's door lock stopped working, so brought it in. They had to order another part, so had to come in 2X for that one too. Then the right rear window would not work, so they replaced the regulator. Now lights on indicatorwhen the door is open is not working and neither is the autolock feature after the car is driving for a few minutes, so have to visit them again. Dealer told me that wiring had some rust in it due either to factory carelessness (wiring harness left out in weather) or flood in vehicle. There is no record from carfax of flood to this vehicle. Dealer said may need to replace entire wiring harness (2-3 days in shop) which is ok with me if it will fix problems. He said he can't do it unless it starts acting up. Afraid when it will start acting up will be when warranty expires. Would like service dealer (courtesy Chrysler/Jeep of casselbery, fl) to replace wiring harness before something else happens. They have been really great every time I've brought it in. I understand they can't replace the wiring harness without a symptom, but there have been lots of symptoms at this point. Thanks for your time, susan atherton.
Speed sensor wire at rear differential was chafed due to close proximity to brake line to left rear wheel. The braek line contacts at the base of the conenctor where not plastic armor protects the wire. Conductors are exposed and ground on the the brake line, causing speedometer to give erratic or no readings. Most evident with passengers or a load in the rear, caousing the wire to contact the brake line. Erractice speed data also effects automatic transmission shifting, causing sharp and abbrupt shifts to lower gears at speed.
A D V E R T I S E M E N T S
- Blooming Prairie, MN, USA