This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
August 2006 car was serviced for dealerships failure to check rear differential fluid during service. Rear differential damaged and parts were replaced. Total repair bill $1,800. September 2007 - traveling on interstate 95 when speedometer stopped working, car started to shake and check engine light came on. Immediately changed direction and drove to dealership. I was told that the car needed a "whole new rear end" (axel, bearings, housing, gear kit, cup drive, cup differential, spacers, seals) and that it could have collapsed at any time and caused serious injury. Total repair bill was $2,600. Car is used for transportation to and from work - no "off-roading" or "towing". mileage at time of failure was 88,000.
Rear differential was leaking and was fixed. Approximately six months later it started leaking again. Dealership states second set of new gaskets and seals were put in. All nuts and around gaskets appear to be sealed with some type of black shiny sealant. Again, approximately six months later it is leaking again.
While driving 30 mph, something in the front end differential broke. I have had numerous problems with this vehicle. I'm on my 3rd set of tires. The brakes have been replaced 3 times. It's in the shop more than it is out.
My 2002 Jeep Liberty was taken in for service because of oil leaking from the right side of the front differential and a torn boot on the left side. These items were repaired and the vehicle returned to me. One month later while backing out of a parking space I heard a loud snap and then felt the left front end of the vehicle drop to the ground. The front wheel was forced up under the wheel well damaging the fender and blowing the tire. The lower ball joint had separated letting the vehicle drop and wheel to move up into the wheel well. The ball joint recall had been completed on this vehicle 30,000 miles ago. This was very scary because I had my 4 year old grandson with me and had just been on the freeway traveling at 65 mph. The vehicle is still at the dealer and I am waiting to see what Chrysler/Jeep has to say. Ld.
Rear end differential/suspension and or brakes/wheels makes grinding noise when front wheels are turned, puting rear wheels in a situation of different tire rotation at low speeds, sounding like rear brakes are dragging. Dealer has already replaced rear brakes and turned down drums. Noise still exist. Dealer stated in writing that they were awaiting a service bulletin to correct defect.
- St. Louis, MO, USA
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Speed sensor wire at rear differential was chafed due to close proximity to brake line to left rear wheel. The braek line contacts at the base of the conenctor where not plastic armor protects the wire. Conductors are exposed and ground on the the brake line, causing speedometer to give erratic or no readings. Most evident with passengers or a load in the rear, caousing the wire to contact the brake line. Erractice speed data also effects automatic transmission shifting, causing sharp and abbrupt shifts to lower gears at speed.
Jeep 2002 Liberty sport 4WD when making right hand turn in 2wd or 4WD wheels bind/ turn andcar stops dead in tracks, sometimes hear thumping or metal sound. Acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of Jeep...normal driving!
I bought a 2002 Jeep Liberty 11/23/02 it has a vibration Chrysler admits there is a problem to kiro 7 news but won't admit it to us, this car needs to be fixed can you help?
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 Jeep libety began swerving uncontrollably. She felt no resistance to the steering wheel as she tried to stop the swerving. At no time did she apply the brakes. Witnesses said it appeared she had a flat tire. Eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic. The complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle. The right front axle or cv joint was broken. Neither her passenger or her air bags deployed. The driver's seat belt was broken at the end of the motion of the rolling. Both occupants were bruised and cut. We believe the axle failed and caused this potentially fatal accident. This vehicle had approx. 3000 miles on it. At 1800 miles the engine had thrown a rod and the engine was replaced completely. The Jeep Liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
When driving along at 48 to 55 mph, I can hear and feel a bearing type vibration noise coming from the middle or front drive train. The noise is a low pitch and can be heard best when going up hilly roads. My best guess, the noise is coming from the gears over meshing in the front axle. Waitng for D.C. to come up with a fix.
A D V E R T I S E M E N T S
- Stockton, NJ, USA