This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I'm filing a complaint as I have received a recall notice N46/NHTSA 13V-252 but cannot get my car serviced. My Jeep dealership in town says they can't service this recall notice in a timely fashion as they can't get the parts from Chrysler. I have a factory installed - by Jeep -trailer hitch. The hitch has never been used to tow anything. "I can be put on a waiting list and it may take up to a year." Nice customer service. It would probably take 5 minutes to determine they need to do nothing! I will never buy another Jeep from this dealership and I'm due for a new one! I thought you should be aware of this. In the unlikely event of a crash, explosion, and my death, my family probably has a good cause for a serious lawsuit.
- Prescott, AZ, USA
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- Prescott, AZ, USA