The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated while driving 70 MPH, he was alerted by another driver that there was a fire underneath the vehicle. There were no warning lights illuminated prior to the failure. The contact stated that smoke and flames were coming from underneath the middle of the passenger-??s side of the vehicle. The contact stated that the fire had started underneath the vehicle where the Hybrid-Electric battery was located. The contact stated that several minutes later the vehicle App indicated a failure, notifying the contact that a service of the electrical system was needed, and the vehicle electrical system was inoperable. The contact stated that the entire front of the vehicle was burned. No injuries were sustained. The Galveston Fire Department was notified of the fire and was able to extinguish the flames. A Fire Department report was filed however, was not yet provided to the contact. The vehicle was towed to Paddack's Wrecker & Heavy Transport - Heavy Duty Towing and Semi-Trailer Tractor Towing Service and was being held for the Insurance Company. The vehicle was not diagnosed or repaired. The Insurance Company had not yet deemed the vehicle was destroyed. The contact related the failure to NHTSA Campaign Numbers: 24V720000 (ELECTRICAL SYSTEM) and 24E080000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and a case was opened. The failure mileage was 4,333.

- Carmel, IN, USA