This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The issue only occurs when holding down a +/- button to move the speed control to a high/lower set-point greater than a one mph increment. When, after being held, the button is released at the desired new speed level, it continues to increase/decrease speed until the speed control is turned off, cancelled, or the brake is actuated. (The manual for this vehicle reinforces my understanding that releasing the held button, should stop the speed change and save a new speed level.) I have tested this, and it occurs every time and never stops accelerating until I turn off the speed control function. ( i have released this control at 35 mph and it continues to accelerate to greater than 90 mph and the new speed command is not recognized.) I can handle this now, but the first time it happened I froze temporarily and believe this issue to be very dangerous if it occurs with an unaware person at a critical time.
I was turning at a intersection, there was no car in-front only on the side, as I was turning, my jeep suddenly made an emergency beeping sound and break as if I was goin to crash into a car or something. Clearly I was just turning. The break was so hard I even thought I had gotten hit in the back or I had hit something in the front ! The car behind me had to stop and act fast as well otherwise I would have really been hit by him/her. I called my dealer since I had just bought my car 2weeks ago. I have a appt to get it look at, they told me it might be my sensor being dirty or something but I feel like this is a concern jeep should take care of. Or it will really cause an accident I don-??t feel safe driving my jeep at all now! Especially doing turns or just thinking it might breaking when I am driving much faster next time. I-??m taking my jeep to my dealer service dept. picture below are evidence of appts, and having to get a rental because of my report.
My vehicle has a faulty front camera system that began at around 1800 miles. When driving, multiple lights will illuminate on the dash. The cruise control, blind spot monitoring, lane keep system, and emergency automatic brakes will shut off. It has been in the shop off and on since May 13,2022. Dealership has been replaced multiple parts, but is unable to get camera system to recalibrate and function properly. Car manufacturer, Jeep, has gotten involved and can not seem to figure out what is wrong either.
Shortly after purchasing the vehicle I engaged the adaptive cruise control. It worked fine until such time as I attempted to pass a large vehicle such as a semi truck. When I would get along side of the truck the brakes violently slammed on without warning. The vehicle has been taken back to the selling dealer for repair and they were not able to fix it. (see uploaded Repair Order). I then called Jeep Customer Care who then sent me to another dealer for a second opinion. This dealer attempted repairs twice, both without success. When I took it back again a dealership employee rode with me and took a video of what happens when passing a truck with the adaptive cruise engaged. This dealer now has it for the third time and so far the vehicle has been there for about 9 days with no indication of any progress. Even if they "fix" it I am not confident of the safety of the vehicle as it would be very easy to be hit in the rear end by a following vehicle should this happen again.
- Fenton, MI, USA
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- Greenwood, IN, USA