This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle started hesitating and then started losing motive power. The contact stated he started to smell an electrical burning odor. The contact parked on the side of the road and continued driving the vehicle to his residence after 15 minutes. The contact stated that he experienced the failure a second time. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the coolant pump to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 1,000.
On several occasions, our 2022 Grand Cherokee Summit vehicle purchased in May 2022 from Pearson Jeep in Richmond, Va automatically switches to a lower gear causing the vehicle to have to be pulled over, put in Park before moving again. this is dangerous especially on the Interstate.
Having less than 3K miles in the odometer, the engine started to develop valve train noise that worsens as the engine gets hotter, taken to the dealership to check on the concern plus no start, had the battery replaced after staying 3 weeks in the dealership, supposedly the noise was normal, took it to another dealership as the first one left a few things not fixed, once again i was told the noise was normal, The noise started to get louder as miles were being put on the car, people would ask if the car was a diesel powered one, even the service advisor of the dealership were the car remains asked me if the engine was diesel when she heard the noise. At idling speed the engine is not running smoothly you can hear cylinders misfiring on the exhaust, oil temp remains over 240 when driven, 245 just by pressing the gas to pass a car, oil pressure at idling speed has gone lower as time goes by reaching at times 28 psi. Noise varies when the engine switches in between 8 cyl or 4 cyl mode, in 4 cyl mode the whole car vibrates really bad and loud until you hit the gas to get the engine out of the 4 cyl mode. Service engine light came on once at idling speed when the idling speed became erratic. Engine stalled once. Car in the dealership since Jan 23 2023, was called exactly one month later to pick it up as per they report everything was ok, asked to try another one with the same engine mine has so i could hear the "normal" noise, they had none to check, the shop foreman went on a test ride with me to confirm the issue and then he acknowledged that the noise was weird, so i was asked to leave it, two months already went by and so far no word on the issue, the car has not being further diagnosed by the 'ENGINE EXPERT" will have to go through the lemon law as they just don't say a word or give me options. Grand Cherokee Summit reserve 5.7 Hemi engine. as of today 3/29/2023 still not diagnosed
Today while driving our Jeep Grand Cherokee. I was slowing for a stop light and a message came on saying service start/stop system. At the time I was traveling approximately 18 miles per hour. As I was slowing down I reached off approximately 5-8 mph when all of the car shifted to park.this was a very scary and dangerous incident for myself and vehicles around me. Now that I was stopped it wouldn-??t let me shift the vehicle back in to drive. Finally a new message appeared saying stop/start restart required. Out of frustration and trying a number of different things, we eventually shut the ignition off and restarted the car and this did allow us to put the car in gear. It was a very unnerving situation. I immediately drove the vehicle to the dealership. This is the second time it-??s in the shop for shifting to park on its own. After doing some research at home it appears others with the 202/2022 Jeep Grand Cherokee L have been having similar issues. This is a very serious issue that needs fixed
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and a software update was performed on the vehicle. The contact stated that several months after the software update, the vehicle failed to start up after multiple attempts. The vehicle was towed to the dealer where and remained in dealer possession. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
- Indian Trail, NC, USA
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This is my Personal Assessment: My vehicle didn't visit the dealer yet and there are no warning lights of any kind and the answer to all the above bullets is NO. Two main issues, 1) Intermittently, when press the gas pedal from idle stop @ traffic light, you will the engine revs but the vehicle either doesn't move or move very slow. In either case, relasing gas and pressing again remediate the situation. This occasional can produce a dangeourous situation and put lives to risk. 2) the second issue is regarding Active Driving Assist System ADAS, also occasionally when the system is all green, steering wheel and all, and ahead of me there is 1/4 of a mile to red traffic light and the road is open for me. I am driving about 50 miles, now approaching the stopped traffic, and suddenly the vehicle start to speed up when it was slowing down for the traffic a moment ago. Something very unusual, I abruptly press the brake to force manual stop. The car then doesn't show this symptom for a few days but occasionally it comes back again.
See video of failure. https://drive.google.com/file/d/1p0a9lzRf9Qy4RL0HCOCD9TyhZ7sUrvpQ/view?usp=drivesdk Vehicle electrical failure on wiring harness(es). My concern is that if happened while driving it could have become very dangerous.
A D V E R T I S E M E N T S
- Elmsford, NY, USA