Radio Over The Air Update from QR39.5 to QR40.11 Software Version
Customer may experience one or more of the following:
? Mobile Wi-Fi inoperative upon start up.
? Hotspot gives "No Internet" connection message on phone when trying to connect to a device.
This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the
service technician an overview of the steps a customer will need to take to complete the update. The radio
software will be updated from QR39.5 to QR40.11.
NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Radio Over The Air Update from QR39.5 to QR40.11 Software Version
Customer may experience one or more of the following:
? Mobile Wi-Fi inoperative upon start up.
? Hotspot gives "No Internet" connection message on phone when trying to connect to a device.
This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the
service technician an overview of the steps a customer will need to take to complete the update. The radio
software will be updated from QR39.5 to QR40.11.
NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.