Our 2023 jeep grand Cherokee was recall due to the coil springs. I was in the shop being repaired for two weeks. They called us and told us that the problem was taken care of and it was repaired and ready. 20 minutes after we picked it up the coil spring flew off the car as well as other parts almost causing us to get into an accident. The parts flew out and behind us and then into traffic behind us causing other cars to swerve out of the way. Again, this occurred after they said, they fixed the very doing/coil that came out of our car. Very dangerous. We hv pictures of our son with the parts in his hand after looking and then grabbing them from side of road. We left the parts with hero dealership We hope they don-??t try to re use them

- Newburgh , NY, USA

Sunroof glass exploded while driving. Nothing hit the sunroof

- Peckville, PA, USA

Sunroof exploded while driving on highway. Nothing hit glass just exploded up and out. Glass everywhere

- West Hartford , CT, USA

Distracting pop up advertisements for Sirius XM keep popping up on my info screen with no clear way to disable. Dangerous distraction.

- Portland , OR, USA

While driving in the freeway vehicle shut down completely. Near miss fatal traffic accident to several vehicles. Took vehicle to the car dealer and they said it needs a software update.

- Bakersfield, CA, USA

Passenger Window Cracked in between glass (not from rock)....could be a defect in original glass used or from heat. but either way, would be especially dangerous if one day the glass would suddenly give way and break (or violently burst) onto my passenger! It was first one. 800 miles Now three separate...I called and sent pictures to dealership with no response. Only 1400 miles on vehicle. I have pictures

- Decatur, GA, USA

The front and rear parking cameras are inoperable and infrequently randomly operate. Dealer performed a proxy reconfiguration and reset the park assist module. System worked briefly then reverted back to original unoperative condition. Assigned star case S2208000172 claiming manufacturer is -??investigating-?? and that no repair is available. A software update was supposed to correct the issue. It did not. We-??ve had the vehicle since March 1. When we asked about replacing the park assist module we where to we needed to wait for another software update, the timing of which is unknown as there is no fix.

- Lagrange Park, IL, USA

Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired.

- Anniston , AL, USA