The contact owns a 2023 Jeep Grand Cherokee. The contact stated that occasionally while driving at undisclosed speeds, the vehicle randomly lunged forward and stopped. No warning light was illuminated. The contact stated that he was concerned for his and his family safety while driving. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed by the dealer that the failure was a known issue and was believed to be related to the power train. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,700.

- Cranston, RI, USA

There is extreme vibration in this vehicle and it gets worse daily. I believe there is something terribly wrong with this Jeep and it's not due to poor alignment. I also experience very hard / stiff bounce back when on bumpy roads. Something that should not be so bad with this type of Jeep. I recently met a woman with a 2022 Grand Cherokee Summit Reserve who said she is experiencing the same exact things. I don't think this is a coincidence.

- Janesville, WI, USA

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the -??4-WD mode Disabled-??, and that the Automatic Emergency Braking activated messages were displayed. The vehicle then independently turned off. The contact stated that there were no other vehicles in front of the vehicle at the time of the failure. The contact was able to veer to the side of the road. The contact stated that upon restarting the vehicle, the messages were no longer displayed. The contact continued driving; however, the vehicle failed to shift smoothly into the intended gear. The vehicle was taken to the dealer, where diagnostic codes related to the transmission valve body were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,100.

- Dewitt, MI, USA

Transmission started leaking and spraying transmission fluid while driving. Fluid hits exhaust and then smokes and burns off. Jeep has replaced various parts however it appears that the ZF transmissions are failing / have cracks in the housing. Dealer acknowledges the problem. Upon the 2nd failure dealer had us tow it to the dealership. The Jeep is now at the dealer waiting for a response from FCA on what is to be done. This is occurring on a number of Jeeps - both Grand Cherokee 4Xe's and Wrangler 4Xe's. No warning lamps - just a burning smell when driving. We have concerns about catastrophic failure while driving. Also concerned about potential fire due to the fluid leaking onto the exhaust system. Was first discovered by the dealer during routine maintenance. Regarding my dates: I noticed the burning smell when the Jeep was new - Thought it was just the normal burn off of materials on a new vehicle. This leak comes and goes more often after long trips.

- Brentwood, CA, USA

Incident #1 - Power steering issue. While exiting the driveway, I lost power steering along with unresponsive controls such as "lane management" and "traction control." Alert on dash read, "power steering unavailable, " and engine light was on. After turning the vehicle off, power steering and other controls returned after about 20 minutes of occasionally turning the vehicle off and on again. Service was performed with a "software update." Incident #2 - About a month later, while driving on the road, I abruptly lost power steering and the ability to accelerate, as the gear shift disingaged and was unresponsive. I pulled over to a rolling stop and tried shifting gears but the gearshift still would not respond. I then turned the vehicle off, waited a few seconds, then turned it back on. After doing so, all controls were restored. I didn't check for warning lights. The vehicle was not taken in to get serviced. Safety risk - Had these malfunctions happened on a busy street, it definitely could've caused a serious accident, as my control of the vehicle was very limited. The vehicle is available for inspection.

- Redford Charter Township, MI, USA

1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce noise and vehicle will shift/skip-jump of the pavement. Safety hazard and can/will cause driver to loose control.

- Tallahassee, FL, USA

On February 23rd 2023 I picked up my new 2023 Jeep Grand Cherokee 4xe from conway Jeep in South Carolina. On the way home I noticed my foot kept slipping off the accelerator pedal and wasn't sure what was causing it. When I arrived home I noticed the accelerator pedal was made from a slick piece of plastic and didn't have a rubber cover or anti slip material installed like the brake pedal had. I contacted the jeep dealership and asked if jeep forgot to install one at the factory and if so please have one sent out. A representative spoke with their techs to order a new one and they stated jeep doesn't offer that part nor was it on the entire pedal assembly to order. They ended up checking all their grand cherokee 4xes on the lot and they all came like that. Jeep corporate office was notified on Feb 28th 2023 reporting my safety concern about having a pedal without any type of grip to help prevent a person's foot from slipping could cause a vehicle accident. The representative stated jeep does not make a part for that nor were they planning on fixing this safety issue and I should just go to an auto parts store to find something for it. To my knowledge every other vehicle that jeep currently manufactures has rubber material on the accelerator pedal. I also thought manufacturers were required by law to have some type of anti slip material on the accelerator, brakes, and clutch.

- Leland, NC, USA