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TSB Document:

Affected Component: BACK OVER PREVENTION

Summary
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).

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Date Published
JAN 10, 2024
NHTSA TSB #
10251835
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