Event occurred within 2 days and 50 miles of recall 95B service being performed on 2022 Jeep Grand Cherokee 4xe showing passing results. After startup of the vehicle and being placed into 'electric' only drive mode and DRIVE engaged, the vehicle traveled down the driveway approximately 10 feet when the vehicle juddered, the driver display showed an error message "Service Hybrid Electric Vehicle System", a red wrench icon appeared in the dashboard/instrument cluster, and the vehicle automatically switch into 'hybrid' drive mode and started the gasoline motor. The vehicle was turned off, then restarted. Upon restart the error message was not visible and the red wrench icon was gone. Vehicle was then able to be operated in full electric drive mode. My safety was at risk because if the sudden juddering and loss of power occurred at speed on the general roadway instead of in my driveway I could have lost control of the vehicle and crashed. I do not know if this has been reproduced by the dealership but I have heard anecdotally about other 4xe drivers having this same issue immediately after the 95B recall service was performed. The vehicle is scheduled for inspection with a Jeep dealership on 1/21/25

- Racine, WI, USA

I recently had a recall fix for the hybrid system battery. Days after the car was serviced my dashboard displayed messages saying to service the Hybrid system and the 4WD. Two days later I was stopped at an intersection. I put my foot on the gas and after a few feet I lost power and the car only rolled. I was able to roll onto the shoulder while the dashboard was displaying multiple errors and showed the parking break was on, along with other warnings. I turned off the car and turned it back on. I selected the E-save setting wnich allowed me to complete the drive without any further issues.

- Harrisburg, PA, USA

After 95B (hiVolt battery recall) Car has had two system warnings - check hybrid system. Second time i was on fwy, high rush hour traffic and it was raining hard. Car made a big clunk sound (? Transmission shift or engine shift from hybrid elect to gas. Large red wrench displayed. Both times error messages went away after 1min or so. There were no stored messages displayed on computer dashboard along steering wheel column.

- Kenmore, WA, USA

Was driving 40 MPH when suddenly the vehicles dashboard lit up like a Christmas tree. The vehicle would not allow me to go more than about 20MPH. Luckily the person behind me stopped before rear ending me. This is the second time this has happened now. I am afraid to even drive this vehicle now, as I-??m afraid it may cause an accident. I contacted Jeep about this, and they didn-??t do anything about it and said there was no recall related to loss of motive power. If this happened in a highway, this would have been a disaster.

- Bridgeville, PA, USA

Chrysler issued recall impacting PHEV. Vehicle is unsafe to drive, battery pack is prone to fire, risk is reduced if battery is not fully charged, but not eliminated. Contacted Jeep, no expected repair until Q1 of 2025. Jeep will not offer rental or loaner vehicle, leaving owners at risk for fire to personal and home. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

- Roswell, GA, USA

There is a recall in place for this issue but no remedy in place or timeline. This vehicle can start on fire anytime while driving or parked. This is not reparable at the moment but JEEP FCA need to help owners who cannot drive their cars since unsafe.

- Holland, MI, USA

Hybrid powertrain control buttons are not visible, hidden behind steering wheel and turn signal switch. There are 4 buttons of similar shape and size in a single bezel - 3 control the hybrid mode and the other opens the fuel door. The is no tactile identification for the switches. Must take your eyes off the road and look under the steering wheel and turn signal switch to change hybrid mode. These modes need to be visible from the driver-??s normal seating position.

- Macomb, MI, USA

The vehicle has intermittent issues whereby it will flash several icons (a Turtle, lightning bolt) and send a error message about throttling, then completely shut down during operation. This has been ongoing since a few months after I received the vehicle. During shut down, the vehicle's power is completely unresponsive, I cannot use gas power to drive the car, it simply becomes unresponsive and non-operational. These shut downs have occurred while idling at traffic lights, while driving at low speeds on residential roads and, the past 4 experienced shut downs, on the highway. [XXX] ; [XXX] MA, [XXX], and [XXX]). These shut downs have occurred with my 7-year old in the car, causing a significant safety risk to everyone in the vehicle. The dealer has received several reports from me (which they will not document), and it has been in for repair on a minimum of 5 occasions. Each time, with one exception, the service team tells me "the codes are gone" and they can't do anything. On one occasion, the care shut down on [XXX] and I drove immediately to the dealership, whereby they reported the issued as related to the "MAP" and fixed. It is not. The car has been recalled for this exact issue, and went in for the repair, which did not fix it. The safety risk of this vehicle is far beyond acceptable, my family is at risk every time I need to drive it. I should be able to have safe use of the car I have paid a significant amount of money for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- East Greenwich, RI, USA

Vehicle surged forward with out touching the gas.

- Atlanta, GA, USA

Fuel gauge incorrectly shows to be full (with no change in range) until about 4 gallons (~80-90 miles) has been used. After that the fuel gauge begins to register and the Range begins moving down. After several attempts to get the issue fixed, I finally had a service manager admit it is an issue with all Cherokee & Wrangler 4xe models. I then did an internet search and discovered it is a well known issue.

- Boerne, TX, USA