This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On commute to work today cabin heat (on high) was blowing cold air. Start of drive heating within cabin/windshield was possible. After 10 mins of driving heat, vents began to blow cold air. Temperature this morning was under 20 F with slight mist of rain, because of the conditions the windshield began to ice over. With no ability to defrost the windshield. This is the same defect as FCA Recall# 04B/NHTSA 24v-111, which could result in the loss of being able to defrost. In summary cabin heat and defrost inconsistent and during cold/wet weather could result in not being able to see through windshield.
While defrosting my windshield, only the passenger side was defrosting. Both sides were set to the same temperature. I spoke to a manager at a Jeep dealer and he said his wife has the same vehicle and it also does this.
Windows fog up out of nowhere. Side windows and front wind shield. Will go away and come back. Happening without adjusting the defrost settings or anything. Dealership said that my vin isn-??t affected.
My car now has 2 open recalls associated with it (for a grand total of 5 overall) - and it only has 9,580 miles on it. The latest recall, 24V-132, does not have a remedy yet available. Jeep indicates the earliest they will be able to fix my car is April 8, 2024. I have told them numerous times I feel it is unsafe to drive. They are not giving me a loaner. They are not giving me a rental. I am stuck until "someone from the recall division calls" me back. Even though it's a rist of the wheels falling off, which can cause a wreck with no warning! Recall 24V-11 was enacted on 2/15/24. My defrost system doesn't work well...
In August 2023 a recall was issued for my vehicle (Recall 56A) for an issue with the Central Vision Park Assist Module. My CVPAM software was updated per the recall. As soon as this software was completed, my backup and forward facing camera has not functioned properly. Initially my backup camera guidelines disappeared and my forward facing camera guidelines would not turn off. My opened a "Star" case with Chrysler and worked on this issue for 3 months, replacing the camera, updating software, replacing two different camera modules and nothing would correct the issue. In November Chrysler told the dealer not to replace any more hardware and they acknowledged there was an issue with the software update that caused the problem. They informed my dealer that an update would come out to correct the issue in either a recall or a dealer notice. On [XXX] my backup camera and my front facing camera stopped working completely. I took my vehicle back to the dealer and they performed a diagnostic on the system. The same error codes were given to them as was before when only the guidelines were missing. My dealer opened another star case with Chrysler on 1/29/24 to look into the issue but as i write this complaint on 2/7/24 I have not received any additional info from my dealer or Chrysler as to when this issue will be corrected. I have been without a backup camera since [XXX] and I feel this is becoming a greater safety concern with all of the children in my neighborhood. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Romeo, MI, USA