This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2021 Grand Cheroke L: while driving at 30 mph on an off ramp, Right Rear lower A frame broke causing damage to rear right suspension air bag spring and wheel & axle cocked approx 30-40degrees. Almost lost control of vehicle but was able to pull off onto grass median. My wife and 5 year old son were in car with me. Could have been a catastrophe lucky traveling at slow speed(just came off highway). Towed to Dealer. Huntington Jeep dealer on Jericho Tpke 11743 said looks like damaged caused by hitting a pot hole. This did not happen, my opinion is part failed due to defect. Car was left on ground and still there in lot until parts come in so Insurance said they couldn't determine what caused failure. No warning lights or messages before failure.
On 11/11/21 I started vehicle and placed in drive to pull out of driveway. Upon moving the steering wheel became locked and would not allow me to steer. The -??Service active dampening system -?? warning came on along with -??Service power steering-??. I was able to put vehicle in reverse and back into driveway but the steering was still not functioning. After vehicle sat off for few minutes I restarted and appeared fine but check engine light came on. I took to dealer the same day. After 3 days they could only determine that the computer had shut down. No other explanation or resolution except that if happens again to have it towed there. What if this were to happen while driving at highway speed?
When you go over a bump you have a loud hollow thump or bang coming from the rear suspension its not your normal noise from a bump their are 2 diffrent sounds 1 is normal the 2nd doesnt belong their. Something is loss or not sitting correctly you can even hear it louder if you sit in the back if you remove the spare tire its even louder & more distink its been to the dealer 2times now once over a week during a snow storm & when I was told they couldnt finf anything it was returnned with the same amount of miles as it went in with also with 14" of snow on the roof & the front grill was still full of snow it was never even touched
- N. Cambridge, MA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- E. Quogue, NY, USA