My power steering doesn't work. It happens when immediately turning the vehicle on. It makes it very difficult to turn the wheel when driving. I have tried to turn the vehicle off then restart but it stays on. The power steering light turns on and off as it pleases throughout the days/weeks. The vehicle has been inspected three times by the certified dealership. It first appeared in November 2021. Lane departure warning light comes in periodically causing the feature to not work.

- Marion, IA, USA

Second incident in less than 2 months on Grand Cherokee L that has 2K miles. Vehicle experienced limp mode when stabilizer system malfunctioned when going 45mph. Began to stall and lost acceleration. Gas pedal was unresponsive. Second incident (~500 miles later) Power Steering Failure. Could not get vehicle out of garage. Luckily this malfunction did not occur on the highway. Was able to get it to dealer the next day and they fixed with software updates for only the effected power steering module. What other updates are needed and what happens if the braking system is next? I have lost all faith in Jeep-??s ability to design a safe and reliable vehicle for my wife and 2 kids. My wife has anxiety driving her own car as well. The roll out of the L and Grand Wagoneer may be coming with potentially fatal flaws.

- Canfield, OH, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at various speeds, the steering wheel was difficult to turn. The contact drove the vehicle to the residence, restarted the vehicle after waiting approximately one hour and functionality was restored. The contact stated that the power steering warning message was illuminated. The vehicle was towed to a local dealer but was not diagnosed. The failure persisted. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 27,000.

- Park Ridge, IL, USA

When weather is 50F power steering light turn on, no power steering is available.

- Briarwood, NY, USA

The car lost communication with the Body Control Module causing multiple features to malfunction, including power steering, while we were on the road. It's a 2021 vehicle that we leased only 29 days prior to the incident. Yes, with multiple important features malfunctioning at once, we were at risk. Fortunately, we were not on a highway or driving in inclement weather or this would have been even more dangerous. The problem has been confirmed by the dealer. The vehicle was inspected by the dealer after the incident. There were no prior warning signs and the problems came about rapidly.

- New York, NY, USA

On 11/11/21 I started vehicle and placed in drive to pull out of driveway. Upon moving the steering wheel became locked and would not allow me to steer. The -??Service active dampening system -?? warning came on along with -??Service power steering-??. I was able to put vehicle in reverse and back into driveway but the steering was still not functioning. After vehicle sat off for few minutes I restarted and appeared fine but check engine light came on. I took to dealer the same day. After 3 days they could only determine that the computer had shut down. No other explanation or resolution except that if happens again to have it towed there. What if this were to happen while driving at highway speed?

- Harbeson, DE, USA

After first rain back floorboards we're soaked and now there is a mildew smell. Car does not drive correctly when excelling, and electronics are working sometimes and not others.

- Lakeland, FL, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that after purchasing the vehicle from the dealer, she attempted to shift the gear selector to neutral, however, the gear shifter failed. The contact stated that the steering wheel ceased. The contact stated that there was no warning light illuminated. The vehicle was not drivable. The local dealer diagnosed the vehicle and informed the contact that the quadra drive needed to be replaced. The vehicle was repaired. The contact stated that the dealer attempted to repair the steering twelve times however, the failure persisted. The contact stated that recently the brake warning light was illuminated, and the contact was unable to turn on or turn off the vehicle. The contact took the vehicle to another local dealer Glendale Dodge Chrysler Jeep Ram Parts & Service (Glendale Dodge Chrysler Jeep Ram Parts & Service: (818) 242-4161) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 500.

- Los Angeles, CA, USA

I was driving my new Grand Cherokee with 121 miles on the odometer. As I was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped. I immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was stuck in park with the wheels turned to the left. The rest of the electronics worked but the the vehicle locked in park it could not be moved. This represents an extreme hazard to the motoring public as if I had gone 10 feet further and the engine stalled I would have been in the middle of a busy highway. This is totally unacceptable engineering by Jeep. Two towing companies attempted to unlock this vehicle from park with no success. Very hazardous and disappointing work by Chrysler.

- Dripping Springs, TX, USA

When I shift the transfer case in to neutral, for towing behind my rv, and then put the transfer case back in to gear so I can drive the Jeep the power steering is inoperable for 20-30 minutes. If I had an emergency the Jeep would not be able to be driven for that time period. The local Jeep dealer can not find any codes indicating a problem. I have since test driven other 2021 Jeep Grand Cherokee and found the same problem

- Fort Myers, FL, USA