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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Grand Cherokee engine problems

engine problem

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2021 Jeep Grand Cherokee Owner Comments

problem #10

Jun 242024

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The electronic stability control has malfunctioned and the 4wd svc light has comeon. The vehicle shifts hard when taking off at low speed. When coming to a stop there is a loud pop from transfer case. Also the 4wd low and neutral comes on by themselves. This vehicle definitely has safety issues. I just bought this vehicle and just barely have 1000 miles on it. How is thus safe? The hard shifting started around 6/1/2024 the electronic stability, svc 4wd, going into 4wd low and neutral all started on 6/23/24

- Lonoke, AR, USA

problem #9

Apr 082024

Grand Cherokee

  • miles
April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed

- Las Vegas, NV, USA

problem #8

Jan 052024

Grand Cherokee

  • miles
Radio not turning on at all

- Seagoville, TX, USA

problem #7

Oct 122023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I was driving on a road when the car suddenly accelerated for no apparent reason. I hit the brake and nothing happened. When the car accelerated, it was like when you hit resume when you have cruise control on. I did not have cruise control on. To avoid hitting a vehicle in front of me, I went off the road to the right, hit a chain link fence and stopped in a field. The car was declared a total loss by the insurance company. Earlier that day, the car was giving me a warning to brake, when I was not near another vehicle. On other occasions before this, the car would tell me to put my hands on the steering wheel when I was gripping the steering wheel.

- Menands, NY, USA

problem #6

Aug 282023

Grand Cherokee

  • miles
While driving 70mph on highway, all lights on dash illuminated, lane assist malfunctioned, wipers went on, blinkers stopped working, vehicle lost speed quickly. Was able to move it off the road, but stopped running before being completely on shoulder. Vehicle would not turn on again in any capacity and hazard warning lights would not function. Needed to have vehicle towed, awaiting final report on issues. No warning was given before this malfunction occured.

- Earlton, NY, USA

problem #5

Dec 222022

Grand Cherokee

  • miles
Bought vehicle in October - dealer was only able to give me the vehicle 2 months later. When I picked up the vehicle it smelled like something electric was burning. I texted my sales guy from the lot he didn't respond immediately I thought maybe it's just something outside the vehicle. Brought it home found it there is a recall on this vehicle and it doesn't accelerate efficiently. When I took it back to the dealership the dealer couldn't fix it and refused to take the vehicle back. I have paid my car payments for a vehicle I can't use. Please help me resolve this issue

- St Paul Mn, MN, USA

problem #4

Oct 082022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Vehicle reported on instrument cluster a loss of Electronic Stability Control, Power Steering, blind spot alert, adaptive cruise control, and cruise control. We have been having electronic issues for >2 months. Previously the vehicle reported an estart fault and would randomly engage the ebrake. It would not allow disengaging the ebrake unless the car was restarted and/or hood was opened and shut. This occured while turning left at a light causing the vehicle to abruptly stop in the intersection. We have had the vehicle serviced 2 times, and now will return it for a third time for these electronics issues.

- Ann Arbor, MI, USA

problem #3

Oct 292021

Grand Cherokee

  • miles
Vehicle was purchased last month. Grand Cherokee L Altitude. Has <1,400 miles. Check engine light came on. Warning for Electronic stabilizer system. Lost acceleration. Vehicle stalled once coming to a stop. And then once I turned it back on and tried to drive, the vehicle would not accelerate over 25mph. Reset then car drove fine. But then incident occurred again. Glitchy software or modules. This should not occur in a BRAND NEW vehicle. Unsafe.

- Canfield, OH, USA

problem #2

Oct 022021

Grand Cherokee

  • miles
Sometimes when first started and other times while driving, the main touch screen dies and certain functionality is lost though the car is still drivable. Everything controlled by the touch screen stops (radio, cameras, heating/cooling) but blinkers do not work, front wipers turn on and can't be turned off, high beams turn on and off, and cruise control turns on and off. If this happens while driving, a message saying "SOS Call unavailable. Please visit an authorized dealer" pops up. If it happens when the engine is first started, nothing appears on the screen.

- Chadds Ford, PA, USA

problem #1

Sep 142021

Grand Cherokee

  • miles
The accelerator throttle be became stuck in open throttle and an error message came on. I pushed the brakes it eventually stopped after like 5 seconds and slowed down when the error message came on and eventually came to a crawl, it was stuck -?? of the way, but if I pushed it further it would not go. It was in track mode and I was using the paddle shifters. So I pulled over, stopped, and put it in park and restarted and it was fine. There were no symptoms prior to the issue. This was the first time it happened. It has not been inspected. It is available for inspection upon request. I had two other people in the car and no cars infront of me so I was fortunate, there could have been an accident.

- Dearborn , MI, USA

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