This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ok the brake make nose the front and off the jeep Rockledge like the control arm is bad the fuse box in the engine room was replaced I here a rocketing sound on the right side off the front end off this not
Vehicle was purchased last month. Grand Cherokee L Altitude. Has <1,400 miles. Check engine light came on. Warning for Electronic stabilizer system. Lost acceleration. Vehicle stalled once coming to a stop. And then once I turned it back on and tried to drive, the vehicle would not accelerate over 25mph. Reset then car drove fine. But then incident occurred again. Glitchy software or modules. This should not occur in a BRAND NEW vehicle. Unsafe.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while at a stop sign or light the start-stop function engaged. The vehicle was randomly turned off. The start and stop function indicators are active and the hood is open. The vehicle was taken to the local dealer where the vehicle was driven for three weeks however, they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated the failure recurred. The manufacturer was not notified The failure mileage was approximately 200. Consumer stated the vehicle is was unable to be fixed after several attempts of being in the shop 6 wks.
While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times, . Front passenger seat not align properly
As I was driving the suv completely turnoff and would not let me turn it back on for a couple of seconds. Pulled into a parking lot and turned off again. This is very dangerous, and scary.
- Rosharon, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Two separate incidents, my Grand Cherokee L has less than 100 miles on it. I pulled into a drive thru restaurant and the vehicle completely shut off, still in drive mode. Then 5 minutes later I went to pull into a parking spot, I put the vehicle in park, then it shut off again.
On 7/29/2021, approximately 2pm, driving on Front Hall Rd. leading to our home. Reduced speed to between 15/20 MPH in order to slow down and prepare to turn right into our driveway. Suddenly, the engine shutdown. I had no brakes or power steering. The car came to a stop on its own, since nothing was working. A sign on the computer screen can on stating to put the car in park and restart the car. About an hour later I got the car to service department at I-10 Jeep, Ram dodge in Indio CA.. Today I called to get an update on my car. They said, service was calling Chrysler about the problem. They also said, one of their manager was driving a new grand cherokee L mode like mine and he had same problem with the engine shutting down. They did a computer update on his car, but it continued with engine shut down on test driving it. They advised that a factory rep. would be at the dealership on August 2nd or 3rd to review the problem. This is a serious safety concern when the engine shuts down while moving. Luckily, I wasn't traveling at a higher speed in heavy traffic when the engine shut down occurred. My car has below 400 miles. I purchased the car on July 15, 2021.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 25 mph, the vehicle decelerated and stalled with the check engine warning light illuminated. The vehicle was restarted and moved to the side of the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmissions lines had detached from the transmission cooler and there was fluid leaking from the vehicle. The vehicle was repaired. The contact called another local dealer Faulkner Chrysler Dodge Jeep Ram FIAT (6643 Carlisle Pike, Mechanicsburg, PA 17050, (717) 697-9448) and was informed that they were unable to service the vehicle for approximately two weeks. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 82,060.
Driving Jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot. There is only about 770 miles on vehicle and we-€™ve owned the Jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? The dealer is picking up car tomorrow but that doesn-€™t fix our concerns!
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer Golling Chrysler Dodge Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) and sent a new glove box for replacement. However, the service manager of Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) informed the contact that all 2021 Jeep Grand Cherokee Laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving approximately 30-45 mph, the transmission felt as if it was slipping. There was no warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to imperial cars (8-18 uxbridge rd, mendon, MA 01756; (800) 526-2886) to be diagnosed. The contact was informed of several cylinder misfires. The contact was informed that the engine needed to be replaced. The repair was still pending. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 500.
My Grand Cherokee high altitude 2021 start jerking during acceleration at 500 miles aprox. Then the problem was more continues and in parking or neutral the car start jerking, vibration engine and exhaust smell wear. Check engine flasing. Code P0304 was registered.
A D V E R T I S E M E N T S
- Brooklyn , NY, USA