Vehicle is making a knocking noise when in drive and fully stopped. This occurs after drive the vehicle for about 10 miles, once the engine warms up. I've been told that it was a purge selenoid and it's normal. Was also told it was an EGR Valve and also advised that it was the air suspension. Meanwhile they have a open star case stating it's the motor mounts. 100s of people are having the same issue on the facebook group I'm in, as well as forums and no one is getting anywhere. Also my radio system is making a hissing noise and the android auto connection is not stable and doesn't stay connected. They currently have no fix for this. My steering wheel is slightly off to the right to go straight. They stated the alignment is good and that it does that because incase the driver falls asleep, it would drive them off the road instead of into oncoming traffic. That's sounds extremely bogus and very dangerous.

- Leland, NC, USA

I started driving through an intersection after sitting, stopped at a traffic light. I stepped on the gas pedal and the car wouldn-??t move. It made a loud reviving noise but wouldn-??t go anywhere for about 15-20 seconds. I put my hazard lights on and sat for a few more seconds and then put it in park, and then back into drive. I was able to pull onto the median of a very busy road. My vehicle was brought to the dealership who said there-??s nothing wrong with it ???"

- St Cloud, FL, USA

The engine mounts on the right side of the motor are defective. It was discovered after I brought the car in for a drum-like noise coming from the engine. The vehicle is less than a year old and has less than 10,000 miles on it. Dealership indicated this has been a recurring problem in some of the new model Grand Cherokee vehicles and the manufacturer is aware of it. They indicated a recall has not been issued as they believe there isn-??t a safety concern.They have ordered new engine mounts for vehicle, but they don-??t have an ETA on when parts will arrive. They refused my request for a courtesy rental or loaner car. They indicated car was safe to drive. However, I disagree and expressed my concerns to the dealer. They said I would have to call -??corporate-??.

- Saint Johns, FL, USA

Electrical issues stalled car without warning while driving. Vehicle restarted briefly and stalled again with electrical warnings.

- Hackettstown , NJ, USA

2/18/2022, I was driving down Bethany and 75 in Allen, Texas when my vehicle made a sputtering noise then the gears went out. Could not engage the gears to Drive or Reverse. I coasted the vehicle to the church parking lot where I sat for 6 hours waiting on a tow truck. When tow arrived, vehicle's brake and parking break had to be pushed down to allow vehicle to go into neutral. Vehicle would turn on, but the ac/heating system did not work, radio was shorting out and vehicle remained locked in Park. Check engine light came on after the sputtering and did not turn off. Vehicle was serviced the previous week at Dodge City McKinney with no reported issues of this caliber. Per dealership, codes are showing issues with the transmission and engine. Vehicle only has 9347 miles and if I had been on a major highway, I could have been severally injured when the vehicle stopped. Dealership, made no attempt to review the issue upon its arrival.

- Mckinney, TX, USA

Last night, my BRAND NEW car (Jeep Grand Cherokee L Limited) tried to kill me. Driving down 1187 going 40 miles an hour, it came to a DEAD STOP, put itself in park and would not crank or start back up. All I could hear in the panic was screeching tires from cars trying not to hit me. The seatbelt also did not stop me and I was thrown into the steering wheel. My car has less than 900 miles on it. After a panic attack of EPIC proportions and a sleepless night, I immediately drove it to the dealership today and of course they can find NOTHING wrong with it. They are going to keep it a few days to double check a few things, but to say I will no longer be able to drive this car without SEVERE anxiety is an understatement. It has less than 1000 miles on it and I haven't even made my first payment. Trading it in, I will automatically lose $3100. If I don't trade it in, I don't think I would ever be able to get over the anxiety of driving it. Talk about a lose/lose situation. All I could think about is if I had been going faster and there had been more traffic, I could have KILLED someone including myself. Thank you to the kind salesman who, when I pulled up this morning, said "I love your car" and I proceeded to break down crying and hand him the keys and say you can keep it. He was so helpful in calming me and getting it checked out right away. I've owned it 21 days exactly. Honestly I am not sure I want to take the chance of it happening again.

- Fort Worth, TX, USA

I purchased this car on 1/12/2022. It immediately began to have issues, first a coolant leak and then a check engine light. I have been told the check engine light is related to RFH codes for passive entry and Chrysler cannot provide a a date for the software update. I am forced to forced to drive a brand new vehicle with a check engine light on, not knowing if it-??s safe. I feel this is unacceptable, I see many stories of the same vehicle just shutting down while driving.

- Toms River, NJ, USA

my wife was driving. SUV was doing about 50 mph on highway. With left hand she hit the paddle shifter on the steering wheel. SUV went from auto trans mode to lower gear manual mode. Engine jump up in rpms, had to pull off road, stop car, restart car to get back into auto trans driving. This 2021 Grand Cherokee L has no way to disable the paddle shifters if you do not want to use them. This driving change can happen anytime, local or highway driving. You need to have them come up with software fix to disable paddle shifters.

- Whiting, NJ, USA

Ok the brake make nose the front and off the jeep Rockledge like the control arm is bad the fuse box in the engine room was replaced I here a rocketing sound on the right side off the front end off this not

- Brooklyn , NY, USA

Vehicle was purchased last month. Grand Cherokee L Altitude. Has <1,400 miles. Check engine light came on. Warning for Electronic stabilizer system. Lost acceleration. Vehicle stalled once coming to a stop. And then once I turned it back on and tried to drive, the vehicle would not accelerate over 25mph. Reset then car drove fine. But then incident occurred again. Glitchy software or modules. This should not occur in a BRAND NEW vehicle. Unsafe.

- Canfield, OH, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while at a stop sign or light the start-stop function engaged. The vehicle was randomly turned off. The start and stop function indicators are active and the hood is open. The vehicle was taken to the local dealer where the vehicle was driven for three weeks however, they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated the failure recurred. The manufacturer was not notified The failure mileage was approximately 200. Consumer stated the vehicle is was unable to be fixed after several attempts of being in the shop 6 wks.

- Southfield, MI, USA

While i was driving on slow moving traffic the engine was shut off, i select gear position to park and start the engine, that works but it happens few times, . Front passenger seat not align properly

- East Elmhurst, NY, USA

As I was driving the suv completely turnoff and would not let me turn it back on for a couple of seconds. Pulled into a parking lot and turned off again. This is very dangerous, and scary.

- Rosharon, TX, USA

Two separate incidents, my Grand Cherokee L has less than 100 miles on it. I pulled into a drive thru restaurant and the vehicle completely shut off, still in drive mode. Then 5 minutes later I went to pull into a parking spot, I put the vehicle in park, then it shut off again.

- Loxahatchee, FL, USA

On 7/29/2021, approximately 2pm, driving on Front Hall Rd. leading to our home. Reduced speed to between 15/20 MPH in order to slow down and prepare to turn right into our driveway. Suddenly, the engine shutdown. I had no brakes or power steering. The car came to a stop on its own, since nothing was working. A sign on the computer screen can on stating to put the car in park and restart the car. About an hour later I got the car to service department at I-10 Jeep, Ram dodge in Indio CA.. Today I called to get an update on my car. They said, service was calling Chrysler about the problem. They also said, one of their manager was driving a new grand cherokee L mode like mine and he had same problem with the engine shutting down. They did a computer update on his car, but it continued with engine shut down on test driving it. They advised that a factory rep. would be at the dealership on August 2nd or 3rd to review the problem. This is a serious safety concern when the engine shuts down while moving. Luckily, I wasn't traveling at a higher speed in heavy traffic when the engine shut down occurred. My car has below 400 miles. I purchased the car on July 15, 2021.

- Bermuda Dunes, CA, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 25 mph, the vehicle decelerated and stalled with the check engine warning light illuminated. The vehicle was restarted and moved to the side of the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmissions lines had detached from the transmission cooler and there was fluid leaking from the vehicle. The vehicle was repaired. The contact called another local dealer Faulkner Chrysler Dodge Jeep Ram FIAT (6643 Carlisle Pike, Mechanicsburg, PA 17050, (717) 697-9448) and was informed that they were unable to service the vehicle for approximately two weeks. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The approximate failure mileage was 82,060.

- Mechanicsburg, PA, USA

Driving Jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot. There is only about 770 miles on vehicle and we-??ve owned the Jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? The dealer is picking up car tomorrow but that doesn-??t fix our concerns!

- Sioux Falls, SD, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer Golling Chrysler Dodge Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) and sent a new glove box for replacement. However, the service manager of Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) informed the contact that all 2021 Jeep Grand Cherokee Laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.

- Harrison Township, MI, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving approximately 30-45 mph, the transmission felt as if it was slipping. There was no warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to imperial cars (8-18 uxbridge rd, mendon, MA 01756; (800) 526-2886) to be diagnosed. The contact was informed of several cylinder misfires. The contact was informed that the engine needed to be replaced. The repair was still pending. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 500.

- Upton, MA, USA

My Grand Cherokee high altitude 2021 start jerking during acceleration at 500 miles aprox. Then the problem was more continues and in parking or neutral the car start jerking, vibration engine and exhaust smell wear. Check engine flasing. Code P0304 was registered.

- Yabucoa, PR, USA