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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
874 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Grand Cherokee brakes problems

brakes problem

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2021 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #8

Nov 132021

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The automatic braking system/parking collision system on our vehicle regularly causes it to slam on the brakes when the vehicle is in reverse, despite there not being any objects anywhere close to the vehicle. We have had this occur when we are trying to get out of oncoming traffic into a parking space, move out of the way of oncoming traffic into a driveway or parking garage, and when trying to back the car out of oncoming traffic to avoid a collision. This problem has been inspected by, and reproduced by, the dealer (Dishman Jeep in Spokane, WA). No other individuals have inspected the components causing this issue. There were no other warnings or symptoms of the problem before they appeared--just the slamming on of the brakes in reverse accompanied by a loud noise and message on the dash about potential collision, despite there being no objects or people anywhere close by.

- Spokane, WA, USA

problem #7

Jan 102022

Grand Cherokee

  • miles
I took my vehicle in for a recall on Saturday. I left with the auto start stop warning light on. They said the cable was fried and part was on back order, otherwise it was fully drivable. I started it for this first time since Saturday on Monday morning. I began to drive and the AEB immediately slammed on. Every warning light started to flash. Including the hazards. I had to unload my kids through the driver side, as the other doors wouldn-??t open from inside or outside. The locks nor the windows would roll down. On the suspension it said to turn the engine on, however the engine was on.

- Carlsbad, NM, USA

problem #6

Dec 282021

Grand Cherokee

  • miles
Vehicle was in park on the drive way and rolled backwards about 20 feet before coming to a stop. Video from Ring camera is available in the link below. https://photos.app.goo.gl/QjvPBfN47gBhqLA37

- Sterling Heights, MI, USA

problem #5

Nov 252021

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The car lost communication with the Body Control Module causing multiple features to malfunction, including power steering, while we were on the road. It's a 2021 vehicle that we leased only 29 days prior to the incident. Yes, with multiple important features malfunctioning at once, we were at risk. Fortunately, we were not on a highway or driving in inclement weather or this would have been even more dangerous. The problem has been confirmed by the dealer. The vehicle was inspected by the dealer after the incident. There were no prior warning signs and the problems came about rapidly.

- New York, NY, USA

problem #4

Sep 012021

Grand Cherokee

  • miles
Ok the brake make nose the front and off the jeep Rockledge like the control arm is bad the fuse box in the engine room was replaced I here a rocketing sound on the right side off the front end off this not

- Brooklyn , NY, USA

problem #3

Oct 252021

Grand Cherokee

  • miles
While driving, failure of breaks. White smoke billowing out of engine compartment limiting visibility. Smoke worsens with pumping break, appears to be burning break fluid. Requires parking brake to stop.

- New Brunswick, NJ, USA

problem #2

Apr 262021

Grand Cherokee

  • miles
I was driving on the rd by 20 miles per hr when I loose all the breaks in my Jeep! for some reason I press the break and he get complete to the floor and my dash start blinking was very scary I was with my daughter if I driving more faster maybe I'm not here today! I'm don't trust anymore on this car and I still pay for something the I do T feel safe

- Cartersville, GA, USA

problem #1

Feb 112021

Grand Cherokee

  • 486 miles
I stopped on a slight forward facing hill, put the car into P for park so it was stationary, and turned it off. I got out, and walked around the car to open the back passenger side door to let my son out. Then after about 1 minute of being parked correctly, the car started rolling forward down the hill on its own (note that the wheels were turning so the car was not sliding). Luckily I got my son out, and then the car stopped on its own after about 30 yards (unclear if it stopped as the brakes engaged again or the hill was sot enough that it stopped on its own). This has happened twice now. Once seemed like an aberration, but twice is very scary. And the second time happened in front of a camera so we have the video available at this link - https://www.dropbox.com/S/clqgwlm6vc9jeg2/Jeep%20roll%201.11.21%201130pm%20mst.MP4?dl=0

- Steamboat Springs, CO, USA

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