My Jeep is a 2020, and I recently bought it last June as a certified preowned vehicle from a Jeep dealership. I was having electrical and fuse problems when my moon roof on the vehicle stopped working. Recently driving home at night, I lost all lights on the vehicle. Headlight, high beams, brake lights and turn signals, the lights do not work on the vehicle and I was driving in the complete dark. My gas tank also was having issues and it does not allow me to fill the tank because it thinks it is always -??full-?? even though it is not. I brought the vehicle to the dealership and they stayed I have a completely fried computer system as well as the vent tube on my gas tank is -??clogged-?? and the entire gas tank needs to be replaced. I have owned the car for less than a year and a half, it is only three years old and the warranty JUST expired. There is no way a vehicle with only 32,000 miles has a completely failed computer system along with needs a full gas tank replacement. They are stating to fix the safety issue it is $2700. The manufacturer is taking zero responsibility. Roughly 6 months before I took it to them because I was having fuse issues.

- West Chester , PA, USA

This issue has now happened 3 times. The first time it happened I took it in and they said it was an auxiliary battery that was replaced. The issue is the vehicle will stall and shutoff completely because it is completely out of fuel even though the electronic gauge and the needle show it has gas in it. This Saturday we was driving on the interstate at around 70mph and it showed a little over a 1/4 tank on the needle and 130 miles to empty on the digital readout. It shutoff completely and we were almost hit on the interstate from behind I barely had enough coast to get over to the side of the road. The first time it happened it shutoff and was going much slower and it actually started back up and let me drive. The second time I was siting at the gas station with a little lesss than 1/4 showing on the needle and it shutoff and wouldn't start back until we pushed it to the pump and put gas in it. When this happens it never takes a full tank to fill it back up so there is gas in the vehicle.This is very dangerous.

- Jacksonville, AL, USA

I change my oil religiously on my 2020 Grand Cherokee, which has 67,000 miles on it. I went in today to change it at Bettenhausen Dodge (Bettenhausen Motor Sales Inc - Jeep, 8355 W 159th St, Tinley Park, IL 60477; [XXX] ; Phone: [XXX] ), and [XXX], the service manager manager, told me I had no oil left in my car. He said something went wrong with a pump or something, and as a result I have no engine oil left.. And as a result some engine oil went into the radiator and other places. Plus, [XXX] added, they don't know yet if my engine is damaged as a result. Repairing only what they can see so far (i.e., radiator, pump, hoses etc and that's only if the engine was not damaged, which ostensibly they said they would check before work begins) will cost at least $4700. I asked why no "idiot red light" (as such warning lights used to be called, and such lights have been in every car I have owned since 1972) went on to alert me that there was NO ENGINE OIL LEFT in the car"? The manager said, none of their cars has a "low oil and/or no oil light". All they have is a computer program which informs the driver when to change the oil< and that computer warning system simply is based on miles driven, and it does not inform one if there is no engine oil or low oil. I can not hardly believe there is no red light to tell a person that there is low and/or no engine oil in the car!! The technology behind "idiot red lights" informing the driver of low oil and/or no oil has been around for over 70 years. I am i being lied to? What can I turn for help" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Orland Park, IL, USA

While slowly turning into a parking slot in front of a building, the vehicle surged forward, jumping the curb and striking a metal handrail and the corner of the building. Substantial damage resulted to the front, hood and cooling systems.

- The Hills, TX, USA

The check engine light keeps coming on it has to do with the emissions control the vehicle does not run properly. It has been in the shop 3 times going on number 4 for the same exact problem. I was told that it falls under the lemon law because the emissions control system is defective in that vehicle. My wife was driving the vehicle with our three month old grandchild and the vehicle would not accelerate would not move at all in traffic on a busy highway with vehicles passing by her at 45 to 50 miles an hour.

- Fort Pierce, FL, USA

You cannot properly fill your gas tank without having to manipulate the pump handle the wrong ways. Every time I've had to fill up I have to sit there and constantly have to reset the pump handle because all the pump think the tank is full. This is a safety issue because I never know when the tank is actually full. I've even put the auto fill handle on and when it kicked off the pump went flying out and gas spilled everywhere. I have never had a perfect experience putting gas into my Jeep since I've bought it. I'm always afraid to put the auto fill handle on and take my hand off the pump.

- Dixon, CA, USA

Leased my Grand Cherokee 2020. Drove the car twice. It wasn't even 24 hrs since I had the car, my car broke down the 2nd time I drove it (on a Friday). I was waiting on line for my sons graduation. It was a drive through graduation because of covid-19. I was the 1st on line and had 50 cars behind me. When I was asked to proceed my gear didn't shift. I turned the car off and tried restarting it and it didn't start. Had to get the car towed to a dealer. I was told id have to wait till Monday. Called Jeep to complain. I asked for a loaner and was told I had to pay for it. I find that insensitive, rude & unprofessional. It hadn't been 24 hrs that I had the car, I only had 88 miles on the car and I was being asked to pay for a loaner for a car that broke down because of a manufacture defect. Im assuming because I filed a complaint with Jeep, they pressed the dealer to look at the car asap. I received a call to say I ran out of gas. My gas indicator showed I had a half tank of gas. The fuel sending unit which sends a signal to the gas gauge on the dash, letting you know how much fuel is in your the tank wasn't working. The sending unit is integrated with the tank fuel pump & strainer. So both my fuel pumps need to change. The main fuel pump is on back order and I was told I could be waiting weeks or months for the pump to come in. I was told as long as I gas up my car every 200-250 miles I "should" be fine until the fuel tank comes in. I was very disappointed with Jeep customer service. Not only were they unapologetically but they did not try to find a way to accommodate me for a problem that they were responsible for. Sadly I just received this car on a 42 month lease. I have to wait for the car to be fixed and pray that I don't get stuck on the road again or any other problem arise. I wouldn't worry about my 42 month lease if I knew I could rely on their customer service.

- North Bellmore, NY, USA