This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's wife owns a 2020 Jeep Grand Cherokee. The contact stated that the infotainment system screen display had delaminated, and there was approximately a 1-inch-long bubble on the upper left edge, and on the upper left and upper right areas of the screen. The contact stated that infotainment screen display image was distorted, and the buttons were intermittently inoperable. The local dealer was contacted, and an appointment was scheduled for inspection. The vehicle was not yet inspected or repaired. The manufacturer was contacted, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
- West Palm Beach, FL, USA
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- West Palm Beach, FL, USA