Technical Service Bulletins (TSBs) for the 2019 Grand Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8-19-20191030 Refer to China Joint Venture (JV) released document AN-K8-19-20191030, for details on this service action. Read More »
Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8/K4MCA/K8PHEV-19-20191030 Refer to China Joint Venture (JV) released document AN-K8/K4MCA/K8PHEV-19-20191030, for details on this service action. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue before replacing the master cylinder. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ?SERVICE PARK TRONICS ON CLUSTER ?VEHICLE WITH FAULT B1297-12-PTS SENSOR. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair. Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. Read More »
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for ... Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing Read More »
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter. Read More »
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter. Read More »
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. Read More »
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. Read More »
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue before replacing the master cylinder. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Control Module (PCM) and Transmission Control Module (TCM) Updates This is a coordinated bulletin that involves reprogramming the PCM and TCM,at the same time, with the latest available software. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may describe the following: A harsh shift on coast down 3-2 or 2-1. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20190515 Refer to China Joint Venture (JV) released document AN-K8-18-20190515, for details on this service action. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201002 Refer to China Joint Venture (JV) released document AN-K8-18-20201002, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201002 Refer to China Joint Venture (JV) released document AN-K8-18-20201002, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8PHEV-18-20200905 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200905, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20200907 Refer to China Joint Venture (JV) released document AN-K8-18-20200907, for details on this service action. Read More »
Powertrain Control Module (PCM) Replacement - P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) This bulletin involves replacing the Powertrain Control Module (PCM) and re-programming with the latest available ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20191009 Refer to China Joint Venture (JV) released document AN-K8-18-20191009, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:SEALS/GASKETS
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer ... Read More »
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer ... Read More »
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer ... Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201002 Refer to China Joint Venture (JV) released document AN-K8-18-20201002, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201002 Refer to China Joint Venture (JV) released document AN-K8-18-20201002, for details on this service action. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Flash: Power Inverter Module (PIM) Updates - AN-K8PHEV-18-20200906 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200906, for details on this service action. Read More »
Flash: Battery Pack Control Module (BPCM) Updates - AN-K8PHEV-18-20200904 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200904, for details on this service action. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Read More »
Powertrain Control Module (PCM) Replacement - P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) This bulletin involves replacing the Powertrain Control Module (PCM) and re-programming with the latest available ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may describe the following: A harsh shift on coast down 3-2 or 2-1. Read More »
BLOCK, Fuse For concern of damaged fuse block, please also replace the jump start wiring harness (68322414A$) and contact David Petrow at (248) 884-9206 or david.petrow@fcagroup. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8-19-20191030 Refer to China Joint Venture (JV) released document AN-K8-19-20191030, for details on this service action. Read More »
Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8/K4MCA/K8PHEV-19-20191030 Refer to China Joint Venture (JV) released document AN-K8/K4MCA/K8PHEV-19-20191030, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
UKQ Radio Enhancement - AN-K4MCA-08-20191009 Refer to China Joint Venture (JV) released document AN-K4MCA-08-20191009, for details on this service action. Read More »
Flash: Active Noise Cancellation (ANC) Module Enhancements - AN-K8-08-20190805 Refer to China Joint Venture (JV) released document AN-K8-08-20190805, for details on this service action. Read More »
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20190515 Refer to China Joint Venture (JV) released document AN-K8-18-20190515, for details on this service action. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3 Customers may experience one or more of the following: Display screen turns yellow. Read More »
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
UAV and UCV Radio Enhancements This bulletin has been canceled. The software on the Uconnect site will be turned off. Any USB flash drives that has this software on it must be deleted. If the radio is updated with 28. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Read More »
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass. Read More »
Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer ... Read More »
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Read More »
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Read More »
UAV and UCV Radio Enhancements This bulletin has been canceled. The software on the Uconnect site will be turned off. Any USB flash drives that has this software on it must be deleted. If the radio is updated with 28. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
Glove Box Hard To Close This bulletin involves replacing the glove box bumpers. Customers may comment on the following: The glove box is hard to close. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue before replacing the master cylinder. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ?SERVICE PARK TRONICS ON CLUSTER ?VEHICLE WITH FAULT B1297-12-PTS SENSOR. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise. Read More »
SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
UKQ Radio Enhancement - AN-K4MCA-08-20191009 Refer to China Joint Venture (JV) released document AN-K4MCA-08-20191009, for details on this service action. Read More »
UKQ Radio Enhancement - AN-K8-08T-20191010 Refer to China Joint Venture (JV) released document AN-K8-08T-20191010, for details on this service action. Read More »
Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. Read More »
UKV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Display screen turns yellow. Warning chime will not turn off. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3 Customers may experience one or more of the following: Display screen turns yellow. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Read More »
UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Read More »
UAV and UCV Radio Enhancements This bulletin has been canceled. The software on the Uconnect site will be turned off. Any USB flash drives that has this software on it must be deleted. If the radio is updated with 28. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise. Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1. Read More »
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. Read More »
UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Read More »
