The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, the ABS module failed to turn off and drained the battery. The vehicle failed to start, and the contact was left stranded. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not repaired due to the parts being on back order. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 20,000.

- Waldorf, MD, USA

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the ABS warning light illuminated. The vehicle was taken to the dealer and was test driven. The dealer informed the contact that the vehicle was operating as designed; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,198. VIN tool confirms parts not available.

- Eastpointe, MI, USA