6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Grand Cherokee suspension problems

suspension problem

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2018 Jeep Grand Cherokee Owner Comments

problem #3

Nov 162018

Grand Cherokee

  • 13,100 miles

A D V E R T I S E M E N T S

The air suspinsion has been actin up since I purchased it new in Feb 2018. It wasnt too bad so I just left it alone and didnt use it. Later it started flashing a warnning while driving at higway speed to "service air suspision immediatley." The suspinsion went into "park/exit mode" and the truck dropped and it drove very rough. I trailered it to the dealership. They had it 3 weeks. It failed as soon as I left. Now it seems stuck in off road II mode, but the rear is high and front is low... its pitiful. I do love the Jeep, but this is getting aggrivating. I'm taking it back to another dealership and hopefully it will be ready fro me to travel for christamas.

- Roaring Springs, TX, USA

problem #2

Nov 222018

Grand Cherokee

  • 15,000 miles
When starting the vehicle, it made a grinding sound. Then a dashboard message popped up stating that the air suspension needed servicing immediately. This same message appeared every time we started the car. In addition, while driving, another dashboard message popped up instructing to reduce speed to maintain proper vehicle height.

- Crofton, MD, USA

problem #1

Oct 182018

Grand Cherokee

  • miles
'service air suspension immediately' is the warning on my Jeep and many peoples Jeep since 2015. This issue is a constant problem and Chrysler has no answer. Where is the recall?

- Wixom, MI, USA

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