This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the stability control warning light remained illuminated. The contact stated that the braking system malfunctioned, causing an extended stopping distance. The contact stated that occasionally the brakes failed to respond while reversing. The vehicle was taken to the local dealer who reprogrammed the brake module, but the warning light remained illuminated. The contact was informed that the hydraulic control unit was faulty but was not covered under the Manufacturer Service Campaign. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 100,000.
- Wheaton, IL, USA
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- Wheaton, IL, USA