In September of 2018 in an elevated grocery store parking lot, immediately at the moment of a low speed front collision that bent part of the front bumper, the engine RPM spiked extremely high. I then carefully put my foot square on the break and applied pressure before putting the vehicle in reverse so I could park in order to check the damage. As my foot was firm on the brake, while shifting into reverse the vehicle took off at a high rate of speed as the engine RPM continued to violently accelerate and spike. The brake was rock solid and did not activate all, no matter how much pressure I put on it as the Jeep accelerated through the parking lot in reverse, getting up to about 40 to 50 mph before striking 4 other vehicles. At least 2 of the other vehicles were totaled. Only after the Jeep came to a complete stop into one of the parked cars, was I able to turn the engine off and get out to make sure no people were injured. Several pedestrians were walking to their cars at the moment of the incident. No one was hurt but several people could have been killed or seriously injured as a result of the engine throttle/RPM spiking out of control. The experience was completely horrifying. The on duty police officer who I spoke with, who was also present at the time of the incident, did not write a ticket. After interviewing me he determined that I was of sound mind and body and not under the influence of any type of substance. After speaking with several technicians and sales associates at the Jeep dealer, I' was advised to contact Jeep corporate to speak with someone who had the authority to help me resolve this matter. Moving forward my best advise to anyone else would be to check this (NHTSA) website for any manufacturer malfunctions and/or recalls.

- Washington, DC, USA

As im driving, the car complete dies on me, no power, no brakes, no steering, nothing is working, this is the 3rd time this is happening, im not safe in this car, I drive my kids,

- Manorville, NY, USA

The vehicle becomes very unstable (eg, it wobbles ) when I step lightly on the break at speeds of 60 mph and above. Also, this vehicle has a high risk of rolling over ( I lightly moved the steering wheel to avoid collision with a reckless driver that almost hits my car sideways on the highway, and the car lost control nearly rolling over. The vehicle was in motioned on Florida's turnpike.

- Miami, FL, USA

I purchased a 2018 Jeep Grand Cherokee limited in September 2018. With barely 1,400 miles on it, the brakes failed when I was in bumper to bumper traffic for two straight hours on 287 in rockland county, NY. I had my foot on the brake as the road was closed due to a truck fire. Suddenly the brake completely depressed to the floor and the car rolled into a mac truck. I had front end damage in the amount of $1,100, which I paid for myself; and, no one was injured, thank god. Jeep would not even give me permission to rent a car in the interim. I called over 25 times and couldn't get past first line customer service. The engineer came and did a very quick inspection of this car. He claims that he didn't find anything wrong with it; but, I know what happened. The car was towed to and from the service shop as I am petrified to drive it. I paid over $40,000 cash for this vehicle upfront. I got nowhere with Jeep corporate. I even tried to write to the president of Jeep; but, did not receive an answer. The dealership won't assist me either. I have read about similar issues on the internet with the Cherokee, the compass and the Grand Cherokee. After a month, Jeep corporate sent me a form letter stating that there is nothing wrong with the vehicle, they can't duplicate the problem; and, I should take it up with my insurance company, which I didn't do as this was not my fault. The form letter has no name, address, phone number, nor email address. As a result, I am stuck with this unsafe vehicle, as I can't afford to trade it in and lose thousand of dollars.

- Towaco, NJ, USA

Scrapping/grinding coming from the wheels. Sounds like the disc rotor dust shield is rubbing against the rotor. I heard this is a known issue. Let's see what the service department says.

- Stony Brook, NY, USA

I was driving this vehicle on a city street at 33 mph.there was a car in the intersection running a red left in front of me.I applied the brakes and the vehicle stuttered 3X and then sped up out of control and launched me into the car that was in the intersection. There was a collision..

- Monrovia, CA, USA

The contact owns a 2018 Jeep Grand Cherokee. While driving 35 mph uphill, the brake pedal was depressed, but the vehicle failed to respond. As a result, the vehicle traveled across the highway and crashed into an embankment. The ABS and skid control indicators illuminated. The front passenger and driver side air bags deployed. The contact sustained rib injuries, which did not require medical attention. A police report was not filed. The vehicle was taken to a local dealer (crowe auto group, llc, 303 tenney St, kewanee, il 61443, (309) 852-2188) where it was diagnosed that the rear passenger wheel was corroded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 1,558.

- Kewanee, IL, USA

Sudden unintended acceleration of my Jeep Grand Cherokee leads to total loss on on March 30, 2018. This is my story: I bought my Jeep Grand Cherokee 2018 trailhawk from the orange park Chrysler, Jeep, Dodge, Ram dealership aka darscars of jacksonville at 7233 blanding blvd (904) 777-5500 on October 21, 2017 under a three year lease agreement with ally auto finance (1-888) 925-2559. On March 30, 2018 with approximately 3700 miles I was at the gateway pistol and rifle range at in jacksonville with my friend charlie for pistol shooting. My car was parked outside of one of the steel sheds. When rain started we decided to drive my car around and under the shed. I took the car around but couldn't quite make it into the shed and had to back up. When shifting into reverse I heard a strange noise and my friend told me later that my rear wheeles started spinning, which they are not supposed to do. When my car was in the right position my foot was still on the break I shifted to "drive". at this moment the engine roared up and raced forward. I could not stop the car. I steered it into the next empty shooting bay in 1/2 circle into the backstop ending up at the wall which was damaged in the process. All front and side airbags were deployed. It was an absolutely horrifying experience. It was plain luck that nobody was hurt. The car is presently in the hands of my insurer aaa who declared the car a total loss. I believe this is an obvious case of product liability for which the manufacturer should be held responsible! I found out yesterday that there is a special phone number for Chrysler customer care in charge of lemon car issues 1-844-521-8188. My complaint has a case number 33880270.

- Jacksonville, FL, USA

Driving the auto and applied the brakes at a red light and the brakes only partially engaged and the auto went through the red light. Drove up to the next light as the car was just about to stop it accelerated forward into the truck in front of me. There is a safety feature called "forward collision warning" which should apply the brakes and did not work (instead of braking with the Jeep safety feature the auto accelerated). The dealer repaired the damage paid by my insurance company but could not tell me why this happened or provide assurance that it would not happen again. The insurance company said they would investigate with the ntsb and review the "black box". if the truck was not in front of our vehicle we would have gone through the red light into a highway intersection. The car had slowed to 5 mph and was ten feet from auto in front and then accelerated to about 15 mph in a few seconds.

- Eldersburg, MD, USA