10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,393 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2017 Jeep Grand Cherokee Owner Comments (Page 1 of 3)

problem #56

Feb 012022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I have replaced the water pump three times costing me close to $1000. No warning light has came on only the smell when it is leaking that my fiancé recognizes. So in this case do I have to wait until it starts to overheat and I am stranded on the side of the road" Why am I replacing an obvious faulty part? I also know that I am not the only jeep owner within the year of mine that has had this problem that Jeep doesn-??t recognize? If needed I can provide copies of my receipts and dealership paperwork. Also why are the new water pumps protected with a warranty" Each water pump I had installed could have defects.

- Canyon Lake, TX, USA

problem #55

Feb 132024

Grand Cherokee

  • miles
-Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckily. (IF it was a hotter day out and the moon roof was opened all that glass would've exploded and could've injured the driver or even lead to the driver to cause an accident. -not that i have heard of while getting this repaired. -not yet, i'm working on getting a claim done. -no warning that the moonroof glass was going to explode

- Denver, CO, USA

problem #54

Sep 012023

Grand Cherokee

  • miles
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.

- Pinehurst, TX, USA

problem #53

Aug 232022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

I was parked and my car was on and my gas gauge was less the halfway (dashboard indicated about 70 miles left) then my steering wheel started shaking so I turned off the car. I tried restarting the car but it wouldn-??t turn on. I got my jumper cables out because I thought the battery had died but it wouldn-??t turn on after multiple attempts. I ran to the nearest gas station and got some gas, filled my tank up and after a few attempts my car finally turned back on. Ever since then, my fuel gauge has been wrong. I don-??t know if it-??s a sensor issue or fuel tank issue but I can-??t trust my dashboard or fuel gauge to know how much gas I have. When I fill up my tank to the fullest the most it-??ll show me is 300 miles on the dashboard although before it used to be close to 400 miles. Although I wouldn-??t label this issue as a direct safety hazard, it is extremely inconvenient trying to guess when I need to fill up gas since the fuel light doesn-??t come on anymore. To avoid this issue I-??ve gotten in the habit of filling up my tank before levels reach under 100 miles. I have also read many complaints from others having similar issues.

- Dearborn Heights, MI, USA

problem #52

Jun 012023

Grand Cherokee

  • miles
Jeep serviced for small evap leak. The next day after getting my jeep back from dealer, when I started my grand Cherokee trailhawk, it felt like I had gotten kicked in the rear end. The SERV 4WD light comes on, FCW, stability control, RCW error lights come on. ACC not available. Took jeep to dealer and had PCM cleared as code was coming up as inactive. Was told to drive it as usual and if error lights came back on to get it to dealer asap to get codes. After dealer checked for error codes, codes for transfer case problem popped up. The dealer stated they can-??t tell what-??s wrong until they diagnosis it. Appointment scheduled for diagnosis at end of July as mechanic is on vacation. Asked if jeep was drivable to which I got mixed answers and told to be careful that jeep may slip into 4WD and not drive right. Dealer stated Jeep is aware of problem but no recall at this point and stated they just wished Jeep would recall and fix the problem. The dealer stated they have encountered this issue in jeeps more than any other vehicle.

- Sebring, FL, USA

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problem #51

Apr 182023

Grand Cherokee

  • miles
Driving to work down the highway and the sun (moon) roof exploded.

- Lafayette, LA, USA

problem #50

Jul 242022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The power life gate is not working properly, has knocked me in the head. I read that is very common. It stopped working a few months after purchasing (used). I have not had repaired, thought it might be a recall since it was reported a common problem.

- Ellijay, GA, USA

problem #49

Mar 052023

Grand Cherokee

  • miles
Hello! its been 2 years since i bought my 2017 grand cherokee laredo, and I am reporting HUDSON CYRSLER RAM IN JERSEY CITY for selling car with mileage discrepancies, I bought and paid for the mileage that i did not use, in the mile showing in contract that i paid is 36,400 miles, the mileages of the car they give it to me is 41,900miles. The miles showing the stickers /pricelist when they selling is different mileages, and when i sign i noticed that this not match to the contract snd the car that they gave me, the car that i paid is with 36,400miles not for 40kmeage, this is odo meter fraud miles decrepamcy

- Bayonne, NJ, USA

problem #48

Feb 082023

Grand Cherokee

  • miles
When driving the vehicle it's like the transmission is slipping through the first few gears then all of a sudden it takes off. if you try to accelerate it just winds up and then bang it takes off. when coming to a stop it downshifts hard. When driving around a corner you slow down your foot off the pedal, then when you get through the corner you go to accelerate again and it has a dead spot, no power, it's like it died and you have nothing then again it takes right off. Really dangerous, I first thought the car was dead, with no power but then it takes off like a rocket. It acts worse when the start-stop button is depressed so that the engine stops at red lights or when the vehicle comes to a stop. If you turn that off the vehicle seems to run a little better but still cuts out. Almost like someone flicking a light switch off and on with the power of the vehicle. The dealership says they are booked out until March 25th to even take a look at it.

- Claremont, CA, USA

problem #47

Jan 132023

Grand Cherokee

  • miles
I was driving this vehicle on a sunny 38 degree day on the highway when my front sunroof exploded. The glass was broken upwards, no rock or debris hit the glass. It spontaneously shattered.

- Cheyenne , WY, USA

problem #46

Sep 012022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The UConnect touch screen in my vehicle is -??delaminating-?? causing phantom touches to the touch screen. This is an extreme safety hazard due to it causing distractions to the driver when attempting to use the touch screen/radio/etc for its intended purpose. The problem has not been reproduced or confirmed by Jeep to my knowledge. The component has not been inspected. There were no warning signs.

- Austin, TX, USA

problem #45

Feb 182022

Grand Cherokee

  • miles
The Dashboard of the car is rising and waving due to the heat of the Sun in Louisiana. This is reflecting a shean of direct/indirect sunlight off the wrinkles into the drivers eyes. It super distracting, a safety concern and a fault in the Adhesion used in the manufacturing process! HELP!! It needs to be fixed at the manufacturers level!!

- Bossier City, LA, USA

problem #44

Apr 142022

Grand Cherokee

  • miles
Passenger side headrest deployed while traveling at 30 miles per hour down the road. No collison or incidents occurred at the time the headrest deployed.

- Baytown, TX, USA

problem #43

Oct 012021

Grand Cherokee

  • miles
Battery vent tube disconnected from the battery causing toxic gas to leak into the passenger compartment. Driver had been experiencing worsening feeling of suffocation for several months prior to discovery of the issue, which was found when replacing the original battery. Vent tube was reconnected and symptoms resolved completely within 72 hours. Approximately 6 weeks later, driver began experiencing the same symptoms, checked the battery vent tube and found that it was once again disconnected. Retaining feature does not appear sufficiently to retain the vent tube throughout vehicle life. Vehicle has less than 40,000 miles.

- Romeo, MI, USA

problem #42

Aug 182021

Grand Cherokee

  • miles
Midway through a 2.5hr. drive, I approached a stop sign to make a right hand turn. When I came to a stop to check for oncoming traffic, the Jeep completely shut off on me. The cluster panel displayed -??Shift to P to start-?? and the cluster panel was flashing all the warning lights. (vehicle was still in the ON position) I had then shifted the vehicle to Park, shut off the ignition and then restarted the Jeep. A very scary situation to happen during a normal drive. I have done some browsing and see that I-??m not the only one who has encountered this problem. Due to the extreme safety issues at hand, I truly believe Chrysler should be investigating this underlying issue. (I-??ve read some people have experienced this while driving on the main road with traffic. I-??ve also read that one person experienced this and it ended in a vehicle accident.) This is a serious issue.

- Central Square, NY, USA

problem #41

Apr 182021

Grand Cherokee

  • 65,000 miles
Sunroof exploded while driving on highway bypass at 55 mph. No other traffic on the road. Clear day. No birds in area. Smooth road surface.

- Glenburn, ND, USA

problem #40

Mar 152021

Grand Cherokee 8-cyl

  • 24,000 miles
I owned a 2017 Jeep for only 45 days before the throttle stuck wide open and it was totaled! I am very fortunate that nobody else was injured because my Jeep sped across the church parking lot, ran over 3 telephone pole (lying on the ground at the edge of the parking lot) and crashed into the fencing of my church's softball field. I pushed the ignition button and the engine would not turn off. I pushed the breaks and it would not stop! eventually the Jeep was stopped by the fence while all 4 wheels continued spinning out of control. I do not understand how it finally shut off as everything I tried had no effect! I will never trust a Jeep again in my life!!!! this was very scary and unacceptable!!!!

- Middletown, IN, USA

problem #39

Jan 262021

Grand Cherokee

  • miles
Placed car in park, left running, got out of vehicle and the Jeep started moving. Park did not fully engage causing to go forward hitting a tree. Trying to find out if other Jeep Grand Cherokee had not engaged fully in park when left running

- Huddleston, VA, USA

problem #38

Dec 202020

Grand Cherokee

  • 50,000 miles
I I was driving in my moms 2017 Jeep Grand Cherokee and in motion on a city street and I was not aware of the seat setting button on the drivers side panel door its positioned in a terrible place for people with longer legs, I had dropped a milk shake after picking it up out of the cup holder and it slipped out of my hand and between my legs rolling behind the brake, it had a lid on it so I wasn't worried about it spilling or making a mess. I just casully tried to pick it up by spresding my legs and reaching down to pick it up while keeping my eyes on the road. But, that ended up being the wrong thing to do, my knee hit the S button for the drivers 1 and 2 memory. The seat started going forward and I couldn't stop it. I had my legs spread to pick up the shake I had no time to do anything with them the next thing I knew I was pinned between the steering wheel and the car seat my lknees and legs were scrunched. I couldn't steer, I couldn't hit the brakes, I was, pinned very tight against the steering wheel. Im a big gu, it was tight, I couldn't brake because my legs were pinned as well, I was helpless., I wrecked into a car and then hitting a bridge being so close tto the steering wheel the air bags all went off all I remember was the seat going down after going all the way to front and then dropping down and staying there I was dropping down when the bags hit me. I knew that the seat controls were down on the left side of me. Tried to make it stop, so I could. Im wondering if anyone else has ever hit this button by accident and the seats started doing the same thing to thenm as it did to me. Is this is an electrical defeact or it was just a fluke? and why does the seat do that when the car is moving. I think it should be automatically turned off while moving. If the button is going to be there. Im so sorryfor the family. We all shouldn't have had to go through this.

- San Francsico, CA, USA

problem #37

Dec 192020

Grand Cherokee

  • 47,000 miles
Sitting in my driveway waiting for my daughter, vehicle was in park on a very, very small incline - almost flat. Within a minute of sitting there, it started to coast/move backwards. I had to put my foot on the brake to stop it from going onto the road.

- Columbia, PA, USA

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