This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as needed. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the led headlights flickered while driving at night causing the headlights to provide inadequate lighting for safe night time driving. Courtesy Chrysler Dodge Jeep Ram (440 28th St SE, grand rapids, mi 49548, (888) 497-0049) was contacted and stated that the headlight housings needed to be replaced at a cost of $2300. The manufacturer was contacted and informed of the failure but, offered no additional assistance. The failure mileage was unknown.
- Grand Rapids, MI, USA
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- Tyler, TX, USA