This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated the vehicle was at a standstill, when he started to smell fuel inside the cabin of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to brown's sterling Chrysler Dodge Jeep Ram (21900 auto world cir, sterling, va 20166;(571) 390-6900) where it was diagnosed with needing the fuel rail crossover tube to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V814000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 39,000.
- Sterling, VA, USA
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- Sterling, VA, USA