The contact owns a 2016 Jeep Grand Cherokee. The contact became aware of an oil leak coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was discovered that oil had leaked into the coolant tank. The dealer was then notified of the failure and an appointment was scheduled to have the vehicle inspected. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline for further assistance. The vehicle was not yet repaired. The failure mileage was approximately 130,000.

- Baltimore, MD, USA

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle overheated, and the vehicle decelerated to 45 MPH. The engine hot message was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced. The vehicle was repaired, but the failure recurred. While driving and making a turn, the temperature gauge needle rose to the high mark. The contact was able to pull over. The vehicle was towed to the same local dealer, where the radiator and hoses were replaced. The mechanic informed the contact to add additional coolant to the reservoir. The vehicle was repaired, but the failure persisted. While driving at an undisclosed speed, the vehicle overheated. The vehicle was towed back to the same local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 136,249.

- Homestead, FL, USA

The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Lauderdale, FL, USA

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fairfax, VA, USA

******* delete voq ******* this complaint is being marked for deletion because it is requested by the consumer that they wish to have it removed ******* delete voq *******

- Star, ID, USA

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 15 mph the vehicle suddenly began to lose automotive power before stalling. Moments later while attempting to restart the engine smoke and flames were seen coming from under the hood of the vehicle. A contact used a fire extinguisher to extinguish the flames and the fire department was called to the scene. During the incident, no injuries were reported. The vehicle was towed to the local dealer but the cause of the failure was unknown. The manufacturer was also contacted regarding the incident. The failure mileage was 55,000

- Miami, FL, USA