About 18 months ago the NHTSA had issued an advisory bulletin suggesting that automakers reduce or eliminate onboard info systems due to distracted drivers, in the meantime more complex systems have been installed by said and with the most recent hacking of the onboard ECM's as well as driving controls, I question will you possibly follow through with a mandate to cease these systems from being installed seeing that hackers through the bluetooth systems also onboard be eliminated to stop possible horrific accidents from happening. I understand that many are now issuing new software updates that are supposed to stop this from happening, however hackers have " backdoor methods " to still be able to access a cars system and with all the cyber crime taking place today, the elimination of these systems would be a sure fire way to stop it. A going back to a more simpler time when these issues didn't exist say pre 2003 standards. As a concerned consumer I am very worried that some very bad things are going to continue to happen and put my family ( as well as others ) at great risk. I would implore you to seriously consider stopping these systems from being installed in any newer cars that are planned for release, you timely decision would be greatly appreciated, thank you for your time

- Levittown, PA, USA

While driving my brand new 3day old 2015 Jeep Grand Cherokee, the engine completely shut off. I lost all control of my brakes and steering. I was able to coast and get off of the road. I immediately called the dealer who sent a flat bed tow truck to haul the vehicle back to the dealer. Once at the dealer I was extremely upset and shaken and received a chilly reception from the sales manager and dealer director. My concern and vehicle malfunction was downplayed. The dealership was very condescending and acted as if I had made up the entire situation. They insisted they had never heard of a problem like this occurring with a Jeep. I told them I didn't want my car fixed, I instead wanted my trade in back and the deal voided. No questioned were asked...the dealer never offered to put me in another Jeep which I found odd, and instead I was told I was over reacting and they reversed my paper work. They dealer continued to ignore my concern that someone could have been hurt due to this problem and that it needed to be reported to the manufacturer. The paperwork to reverse my sale was executed quickly and I was escorted out of the dealership within 30 minutes. I did contact the dealership's owner to report my safety concern and the dealership's flippant attitude, but have not received a phone call back.

- Pittsburgh, PA, USA

I purchase this vehicle 11/8/2014. Since then here is an ongoing, high pitched noise upon acceleration from zero to any cruising speed. I have taken it to 3 different Jeep dealers for this complaint and others. The service departments say it is due to the 9 speed automatic transmission. One dealer tried to blame it on my plastic sunglasses in the overhead storage compartment. One dealer reported to me that the same noise was heard on 2 brand new vehicles just delivered to them. I also have ongoing electrical issues - steering wheel controls reverse sides left to right, right to left for audio controls, the radio randomly starts switching channels, automatic high beam sensors turns on to enable mode, but in this mode the high beams do not dim. This function worked initially, then it didn't and one dealer said it lost it's program so they reset it. Another dealer said the sensor is not working. I will have it looked at again at my next service appointment. The phone call/phone call cancel buttons also reverse function. The fuel take door randomly pops open. This has happened while driving, while the car is parked at my work or home. I have had this repaired once. It still continues to happen. The Jeep will randomly lurch forward while stopped, brakes engaged and vehicle is running - at a stop light or stop sign.

- Oakwood Hills, IL, USA

Prior to receiving the safety recall letter in 2014 my Jeep started having headlight problems where I will be driving and my lights will go off. The dashboard will light up like the 4th of July and cycle through like I just started the vehicle. It is extremely dangerous not to mention frightening. So imagine driving without headlights; imagine driving behind or in front of my vehicle and wondering what the hell is going on! I received a safety recall letter for the ignition switch on September 3rd 2014 and the part is still unavailable!!! this is totally unacceptable and I want to know why these parts are not being built and replaced. Why build new vehicles if the company cannot build replacement parts; take care of your current loyal Jeep customers first!

- Avon, OH, USA

Started the vehicle and noticed that parksense and forward collision warning were not working and every few minutes, the instrument panel, would beep and often display an error message. The messages it displayed were, "service shifter" (displayed most often), "park sense off" (it would automatically turn on and off) and "acc/fcw not working service required" (displayed a few times). Also, the screen (instrument panel) would flicker a few times and beep.the forward collision warning sensor did not work, regular cruise control did not work, adaptive cruise control did not work and parking sensors did not work. I brought it to the dealership and it appears that the acc ball (radar/camera/the thing that looks like the eye ball on the front bumper) had corrosion and all wires were shot. They ordered a new piece with harness and will replace it. However, it is my concern that this is a major electrical issue. The water can easily get into the harness (rain/snow/car wash). It should be still under warranty but what is the solution after the warranty is over? it looks like it needs to be replaced every 16,000 miles (approx.)

- Watchung, NJ, USA

I purchased a brand new Jeep Grand Cherokee summit in Nov of 2014 and randomly its radio will state that is has an "ip address conflict" when this occurs whatever setting the radio was on cannot be changed. This issue causes the heater to become unresponsive, if the heated seats are turned on they cannot be turned off, and general unresponsiveness of all systems controlled by the radio. If you turn the car off and back on the problem remains for about 30 minutes until the radio decides to reset itself. This issue could be life threatening in colder climates when the heater is a necessity but cannot be operated, also the discomfort from the heated seats when they cant be turned off makes it difficult to continue driving. I have notified Chrysler of the issue and have taken it to the dealership where I was informed that I am not the only person with this complaint but there is nothing they can do about it until Jeep decides to put out a fix for the issue. The issue has been happening intermittently for about 6 months now and no fix from Jeep is in sight. I have videod the issue with my cell phone and tried to send the video to Chrysler. To which their response is that they have no way to receive the video from me therefore I am left with the same issue of, if they cant verify the problem then it doesn't exist even though I offered video proof.

- Eielson Afb, AK, USA

I was driving down the road, with my foot steady on the gas, and the transmission shifted hard (8 speed automatic) and lunged my car forward without any pressure on the gas pedal. Then it continued to shift hard and lunge until I reached and maintained 40 mph ( in which my Jeep put the transmission into 8th gear at a steady 1000 RPM). This has happened multiple times since, and sometimes when I remote start the Jeep, it will give off a very loud high pitched whining sound for about a minute, then stops.

- Belmar, NJ, USA

A week prior to the major issue the vehicle was showing signs of mechanical problems. These problems included the wipers turning on when they were in the off position, simultaneously the radio cut out (this happened several times that day). The next day while driving to work at 6:30am the interior lights on the dash and doors blinked on and off several times. I contacted the dealership that day but was not able to get an appointment right away. Four days after this all started I was driving the vehicle going about 40 mph and slowed down to about 10-15 mph to make a right turn into a parking lot, I went to give the car gas to complete my turn and realized that the car had lost power. I coasted into a parking spot and looked down at the evic screen to realize the car was in neutral without my doing and would not restart itself. Many mechanical lights were popping up on the evic screen, which I took pictures of for records. I had the vehicle towed to the dealership that day.however I am scared that if they "fix" it, it could happen again. On Monday 3/16/15: The dealership told me that the wiper/radio issue was fixed with an "update" but the master tech that works for the dealership requested to drive my car home with him to make sure the problems are solved. I have never heard of a tech taking home a car before but I agreed to let him since I feel I am at the hands of Jeep mercy in fixing this issue. I am very displeased that a jgc depending on the model worth $40-70K has many complaints loaded against them with little end in sight of the company wanting to resolve these complaints. I refuse to put my safety and others safety in jeopardy! this company knows something is wrong with their cars and they do nothing about it but keep saying its a "software update". I have read the forums and many other people have similar issues, its not just "software".

- Clifton, NJ, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 mph, the vehicle hesitated in a jerking motion. The failure recurred numerous times. The vehicle was taken to the dealer three times. The technician informed the contact that the vehicle was functioning as designed. The contact no longer drives the vehicle because of the potential safety hazard. The manufacturer was notified of the issue. The approximate failure mileage was 20.

- Port Orchard, WA, USA