I purchased a brand new Jeep Grand Cherokee summit in Nov of 2014 and randomly its radio will state that is has an "ip address conflict" when this occurs whatever setting the radio was on cannot be changed. This issue causes the heater to become unresponsive, if the heated seats are turned on they cannot be turned off, and general unresponsiveness of all systems controlled by the radio. If you turn the car off and back on the problem remains for about 30 minutes until the radio decides to reset itself. This issue could be life threatening in colder climates when the heater is a necessity but cannot be operated, also the discomfort from the heated seats when they cant be turned off makes it difficult to continue driving. I have notified Chrysler of the issue and have taken it to the dealership where I was informed that I am not the only person with this complaint but there is nothing they can do about it until Jeep decides to put out a fix for the issue. The issue has been happening intermittently for about 6 months now and no fix from Jeep is in sight. I have videod the issue with my cell phone and tried to send the video to Chrysler. To which their response is that they have no way to receive the video from me therefore I am left with the same issue of, if they cant verify the problem then it doesn't exist even though I offered video proof.

- Eielson Afb, AK, USA

I was driving down the road, with my foot steady on the gas, and the transmission shifted hard (8 speed automatic) and lunged my car forward without any pressure on the gas pedal. Then it continued to shift hard and lunge until I reached and maintained 40 mph ( in which my Jeep put the transmission into 8th gear at a steady 1000 RPM). This has happened multiple times since, and sometimes when I remote start the Jeep, it will give off a very loud high pitched whining sound for about a minute, then stops.

- Belmar, NJ, USA

A week prior to the major issue the vehicle was showing signs of mechanical problems. These problems included the wipers turning on when they were in the off position, simultaneously the radio cut out (this happened several times that day). The next day while driving to work at 6:30am the interior lights on the dash and doors blinked on and off several times. I contacted the dealership that day but was not able to get an appointment right away. Four days after this all started I was driving the vehicle going about 40 mph and slowed down to about 10-15 mph to make a right turn into a parking lot, I went to give the car gas to complete my turn and realized that the car had lost power. I coasted into a parking spot and looked down at the evic screen to realize the car was in neutral without my doing and would not restart itself. Many mechanical lights were popping up on the evic screen, which I took pictures of for records. I had the vehicle towed to the dealership that day.however I am scared that if they "fix" it, it could happen again. On Monday 3/16/15: The dealership told me that the wiper/radio issue was fixed with an "update" but the master tech that works for the dealership requested to drive my car home with him to make sure the problems are solved. I have never heard of a tech taking home a car before but I agreed to let him since I feel I am at the hands of Jeep mercy in fixing this issue. I am very displeased that a jgc depending on the model worth $40-70K has many complaints loaded against them with little end in sight of the company wanting to resolve these complaints. I refuse to put my safety and others safety in jeopardy! this company knows something is wrong with their cars and they do nothing about it but keep saying its a "software update". I have read the forums and many other people have similar issues, its not just "software".

- Clifton, NJ, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 mph, the vehicle hesitated in a jerking motion. The failure recurred numerous times. The vehicle was taken to the dealer three times. The technician informed the contact that the vehicle was functioning as designed. The contact no longer drives the vehicle because of the potential safety hazard. The manufacturer was notified of the issue. The approximate failure mileage was 20.

- Port Orchard, WA, USA