CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
3.7
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,666 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, there was puddle of fluid under the vehicle. The vehicle was taken to the dealer where it was diagnosed that the condenser leaked. The condenser, air conditioner, and transmission fluid needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 70 mph, the windshield wipers were activated but the interior lights failed to illuminate. The contact received notification of NHTSA campaign numbers: 15V041000 (air bags) 15V509000, (visibility) and 15V461000 (equipment) however, stated that the parts for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 11,500. Parts distribution disconnect. Updated 04/29/16
I received a sun visor warning recall in the mail on my 2014 Jeep Grand Cherokee in September (recall P36 / NHTSA 14V-391). The recall advised that I should contact the dealer after September 15 2014. I called fullerton Jeep in NJ on Friday October 3. I was told that they would order the part and call me within three weeks when it arrived. I called to follow-up 3 weeks later on Friday Oct 24. I was told the part was not in and they could not advise on when it would arrive. I was told they would call me when it arrived. It is now thurs Nov 13 and I have not heard from the dealer. It is incredibly concerning to receive a notification in the mail in September and 9 weeks later be unable to have it repaired. This seems unacceptable.
Repeated attempts to get vehicle in for recalls sun visor and brake cover (serious?) after 2 months still way down non list; also, list of recalls for this vehicle appear to include more items I have not been notified about (only notified of 2 of the 5)...
The contact owns a 2014 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V391000 (visibility) and 14V154000 (service brakes, service brakes, hydraulic). The parts needed to repair the vehicle were unavailable. The dealer did not provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure. Updated 10/24/2014
- East Meadow, NY, USA
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The contact owns a 2014 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V391000 (visibility) and 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed to repair the vehicle were unavailable. The dealer did not provide a specific date for when the parts would become available. The manufacturer was notified. The VIN was not available. The contact had not experienced a failure. Updated 10/22/14
A D V E R T I S E M E N T S
- Aquebogue, NY, USA