CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
7.8
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,670 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the gear shift switched to different gears independently without warning. The vehicle was taken to the dealer where it was diagnosed that the vehicle operated as designed. In addition, in rainy weather, the defrost system failed to operate. The vehicle was taken to the dealer where the technician informed the contact to set the system inside to the same temperature outside. The manufacturer was not notified of the failure. The failure mileage was 100.
HVAC system not working correctly; system cycles off/on rapidly and unable to maintain desire internal temperature of Jeep. Has been taken to Jeep dealer twice in 3 weeks without having situation fixed. Jeep service manager states "we know of issue, have no repair at this time, but not considered an official problem by Chrysler at this time". I am left with a brand new Jeep that has a malfunctioning A/C and heater which can't be repaired and will not be replaced by dealer. I am in a very difficult position, please help.
Sitting in parking lot with air conditioner on & suddenly ac started blowing hot air. Climate control automatically turned itself off. When I turned it to max ac it blew cold air. Then I returned it back to ac and it blew cold air again. Approximately 2 weeks later, mph at 60, same thing happened. When I took it in for service, technician explained it as coils freezing up because of humidity. No action was performed.
Vehicle traveling at 5 mph, A/C on max, fan speed at highest setting. A loud "pop", followed by a rush of refrigerant through the vents. The vents had been pointed directly at my face and I immediately started choking. Within 3 seconds, the entire interior had been flooded with this dense fog of refrigerant. I could not see, I could not breathe, I thought my Jeep was trying to kill me. I managed to stop the vehicle, open the door and exit before I choked to death. I opened all of the doors and let the vehicle "air out" before getting back in to drive home. The vehicle is being serviced at the dealer right now. The failure is a leak in the evaporator coil.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that when the air conditioning system was activated, it would only disburse air at temperatures of 130-150 degrees Fahrenheit. The vehicle was taken for diagnosis however, the dealer was unable to diagnose the defect. The vehicle was not repaired. The manufacture was contacted. The approximate failure mileage was 3,000. The current failure mileage was 5,981.
A D V E R T I S E M E N T S
- Venice, FL, USA