CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
After 4000 miles, vehicle would vibrate at speeds over 65 mph but not consistently. Had tires rotated and balanced. Two different dealers could not fix and sometimes could not duplicate. When we were to go to arbitration over lemon law we videotaped a water bottle held on the steering wheel and shows the water moving around. It was a new highway and also videotaped mile markers to show location.
We have had four Jeeps 1985, 1998,1999, and loved those, but the 2014 was beautiful and a great ride.....when it worked. Something was always going wrong..transmission, the vibration, the radio never worked, the moon roof wouldn't' close properly and would leak
The dealership we bought it from told us to take our service issues elsewhere and we were still under warranty. So that really compelled to do the lemon law and we were successful.
- chrisco,
Durango, CO, US
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When the vehicle goes over 65 mph the steering wheel will shake.
- derekpa, Pittsburgh, PA, US