The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V643000 (air bags, seat belts) and stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Cincinnati, OH, USA

The contact owns a 2014 Jeep Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V643000 (air bags, seat belts), NHTSA campaign id number: 14634000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15 updated 02/02/15 updated 02/19/15

- New Berlin , WI, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed for both recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 01/22/15. Status updated 03/25/15.

- State College, PA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the contact crashed into a guardrail when another vehicle abruptly cut the contact off. The veihcle was thrown 15 feet into the air and the front end of the vehicle crashed nose-first into an embankment. The air bags failed to deploy. The passenger side of the vehicle then flipped over and a child passenger was partially ejected from the vehicle. The child's upper body then became plunged underwater in the embankment. The child sustained bruises to the head and lung failure from almost drowning. The contact sustained back injuries and a front passenger sustained neck injuries. All of the vehcle occupants required medical attention and a police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and they informed the contact that there were no recalls for the failure and there was nothing wrong with the vehicle. The approximate failure mileage was 1,000. The VIN was unavailable.

- Ballston Sta, NY, USA

Was driving in the last leg of my 1100 mile trip and warning lights of my seatbelt being unbuckled and airbag maintenance required. Dealership in Alabama said it was the orc mod that is bad.

- Long Branch, NJ, USA

I had driven approximately 520 miles enroute to my vacation home and was driving with the cruise control activated and seatbelts were in use by both myself and passenger. Suddenly and at the same time the seatbelt and airbag warning lights came on and within a few seconds the cruise control disengaged and the message "acc/fcw unavailable service required" popped up on the dashboard. For the duration of my vacation the vehicle was operational however I had no cruise control. Contacted two Jeep dealers in the area and they were too booked up to service my vehicle. Upon my return home I took it in to my Jeep dealer. Here is the exact quote from their service invoice as to what was discovered: "found many modules with loss of communications with the orc module (airbag module) with codes in them. Found orc to have an internal fault, replaced and set up orc module".

- Pleasant Hill, OH, USA

I was driving the vehicle and suddenly the car told me to service the air bag system. I drove to the dealer the next day and was told that the vehicle requires a new occupant restraint control module. I have been waiting since mid-June for this part to arrive. I have also learned that the airbags will fail in a collision. This is a serious safety concern for everyone, not just me.

- Collinsville, TX, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 59 mph, the contact crashed into a guard rail. The vehicle went airborne and landed in a ditch of water. The air bags failed to deploy. The contact sustained an injured back, the front passenger had to get stitches from the impact of the window glass, and the rear seat passenger had water in the lungs and contusions to his head, which all required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000..updated 09-15-14

- Ballston Spa, NY, USA

I have been leasing a 2014 Jeep Grand Cherokee for roughly ten months. Throughout that time, I have been notified at least three times of active safety recall notices for my vehicle. My vehicle shows computer modules broken which as a result has disabled my air bags. In addition, my vehicle has a safety recall for a brake booster and now an inoperative vanity lamp which may cause a fire. My vehicle is entirely and completely unsafe to drive and Chrysler Jeep is not taking the appropriate immediate action to rectify this event. I am being forced to drive a vehicle with possibly deteriorated brakes, and disabled air bags.

- Washington, DC, USA

As I was driving the car the seat belt and air bag warning lights came on, but the seat belt was buckled. The warning said driver seat beat was unbuckled and the air bag system warning light came on with a warning message. Brought car to dealer, who informed me that the parts are back ordered for a month - what does that say about the part.

- Darnestown, MD, USA

During a trip of approx 250 miles, after 4 hours of driving the vehicle exhibited numerous alarms as follows; "air bag system requires service", "drivers seatbelt disconnected", "front passenger seatbelt disconnected", and "vehicle phone requires service". at all times both driver and passenger had their seatbelt on, positively connected. The vehicle would randomly repeat the chimes as if the alarms were coming in repeatedly. After approx. 1/2 hour, all alarms reset. 2 days later on the return trip, about 1 hour into the trip the same problems as listed above repeated itself, except it will no longer reset. Presently vehicle, upon startup goes through the above mentioned alarms with the seatbelt light, and airbag light constantly on. After researching this problem on Jeep forums for the WK2 model, their appears to be number failures of the orc module for this vehicle. My vehicle has not been analyzed by Chrysler at this time, but a service date is scheduled. Currently as stated by a Chrysler employee, there are 400 orc modules backorderd for this year vehicle.

- Millersville, PA, USA

I was driving through town and started getting warning saying that the drivers side airbag needed serviced and drives side seat belt not being detected. I immediately contacted the Chrysler dealership and scheduled an appt., took Jeep in on first available date and mechanic told me it was a module that had to be ordered and their were only 24 of them in the country, I asked if I have an accident, will the air bad deploy and he said he didn't know, (that being my main concern). He also told me there was a recall on the brake booster and has to order part for that also. It has been almost a month since they ordered parts and they are not in yet. Obviously the dealership isn't concerned enough to expedite the order or give me another vehicle to drive while waiting on parts. I'm wondering, have there been any other reports for 2014 Jeep with these issues?

- Richmond, IN, USA

Alert came up stating airbags need to be serviced. Then alert came on saying drivers seatbelt not fastened (it was buckled). I pulled over and put the car in park. Turned the engine off and restarted. Alerts came back on. Also came up with alert that onboard service/emergency phone needed to be serviced. Took to dealership and they said it is the orc module. The part is back ordered and I am concerned about driving the car for several weeks without functioning airbags. Also, not sure if there is an issue with seatbelts given the alert.

- Liverpool, NY, USA

Purchased a 2014 Jeep Grand Cherokee Laredo in June of 2013. Have experienced no problems with operation throughout first 10031 miles driven. Departed on extended vacation trip at end of May. After traveling 824 miles, air bag light came on with alarm and dashboard notification advising to have air bags serviced immediately. Shortly thereafter, the seat belt alarm activated with the bell warning, advising that the driver side belt was not engaged, when it was securely set. This condition would continue throughout each driving day. I have now traveled over 3400 miles, experiencing the same annoying, and unsafe condition, including the cruise control now turning off without warning. I have checked with several dealerships, only to be told that this problem could not be identified. There remains 3000 miles to be traveled to return to my home. I do intend on meeting this situation head on through my dealer with Jeep.

- Coraopolis, PA, USA

I purchased my 2014 Jeep Grand Cherokee limited 4X4 on June 2nd 2013. Since I have had this vehicle I have experienced multiple problems which are a concern to my safety and other Jeep drivers.. I have recently received the recall due to the brakes and was told by my Jeep dealer and another Jeep dealer that the parts are not available to fix this safety concern. I am forced to drive an unsafe vehicle at his time. This concerns me greatly. I have also been experiencing problems with the instrument panel which intermittently blacks out when driving. This prevents me from seeing the speed in which my vehicle travels and other indicator lights. This is also a concern to my safety and other drivers on the road. Last week, I experienced my airbag light coming on and remaining on. I made an appointment with the dealer and they have now advised me they are having a problem diagnosing the issue. They have had to remove the seat and still struggle to diagnose the issue. They did advise me that my vehicle is a major safety concern and not safe for driving on the road. I was advised today that they diagnosed the airbag situation but will not have the parts until June 13th. I have driven my vehicle 21,000 miles in one year and believe this vehicle is a safety issue. I do not feel safe driving this vehicle with all these electrical issues I am experiencing. I would like answers from Jeep as to why I amy experiencing these safety issues with such a new vehicle and why parts are not available for recalls.

- Long Beach, CA, USA

On May 9, 2014 my husband & I were driving on the freeway when all of the sudden the seat belt & airbag lights started alarming. I immediately referenced our vehicle guide and followed the instructions, contacting the dealership right away. My car was evaluated 3 days later and I was informed that my entire airbag module was non-functional and needed to be replaced. It has now been a month that I have been driving without functional airbags because the part is apparently on back order at Chrysler. Not to mention the fact that I was told that there is no way to disable the alarms while awaiting the fix, so I have to drive with the distraction of constant "dinging" everywhere I go. This is a serious safety concern! in general, this vehicle has been a pain since I purchased it!! three recalls in one year, a tire that needed to be replaced just after purchase (pretty sure it had a hole when we drove it off the lot), and now this. I definitely would not purchase this vehicle again.

- Westerville, OH, USA

1. allegedly repaired two weeks earlier, the "ocr, " an airbag sensor, failed. This part apparently is located under the front passenger seat. "service airbag system" was displayed. 2. on Monday, May 26, 2014 a seat belt warning appeared on the electronic display and a chime rang for 10 minutes or so. Both the driver and the passenger in the front seat were belted in. 3. on Monday, May 26, 2014 the cruise control became inoperative. The electronic display showed "cruise control unavailable." In the past the forward collision warning (fcw) has shown phantom alerts, telling me to "brake! brake! brake!" even though there no vehicles or objects in front of the Jeep. At other times, the fcw showed no alert even though another vehicle suddenly appeared in front of the Jeep.

- Leesburg, VA, USA

Airbags system failed and rendered car unsafe to drive. Passenger airbag disabled even when passenger was in the passenger seat. At the same time adaptive cruise control failed while being in use which potentially could result in a crash. Drove 5H hours home and then dropped the car at the dealer. Issue connected with failed orc module. Numerous similar incidents reported by other drivers on internet forum. Failure always results in loss of airbags, seat belts pretension, adaptive head restrain and adaptive cruise control, forward collision warning system.

- Staten Island, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to an authorized dealer who stated that the oc module needed to be replaced however, the part was not available. The contact indicated that he would be traveling and attempted to get the local authorized dealer to ship the part to another authorized dealer and was waiting for a response from a case manager. The contact was included in NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and was also waiting for parts for the recall repair. The authorized dealer had neither a specific date nor a timeframe to let the contact know when the parts would become available for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 20,168.

- Clarksville, TN, USA

On a recent long trip (500 miles each way) a computer malfunction popped up while driving. The vehicle's phone called for service, followed by the airbag light and seat belt indicator went off. I pulled into a Jeep dealer right before closing and the told me the issue was in the airbag control module somewhere but it couldn't be fixed easily and that the parts were on back-order. The car is drive-able but the airbag system is inoperative. I have since spoken to the dealer in my home-state and confirmed this is a common problem popping up on the 2014 model year Grand Cherokee and that even replacing the module was a guess at best as to what the problem was. So long story short I have a brand new vehicle with less than 10,000 miles with a malfunctioning/inoperative airbag system that the dealership says may or may not be fixable.

- New York, NY, USA