Bad accident side and front no airbags deployment

- Patchogue, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle accelerated while the brake pedal was depressed. As a result, the contact rear ended another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to the dealer. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000. Updated 04/05/17

- Webster, MA, USA

Fca refuses to do open recalls they claim vehicle was in Missouri with 69K miles on it. Vehicle is a 1 owner Chrysler capital lease return with 29K miles used and seviced in California only. 5 open recalls

- Santa Rosa, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 16V240000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not provided. The contact had not experienced a failure. Parts distribution disconnect.

- Stampford, CT, USA

The airbag indicator light is on. I took it to adel Chrysler dealer to investigate. The said "44846 open in orc module need to replace orc module" I investigated and discovered Chrysler recall P67 for 2014 Jeep Grand Cherokee. However, when I contacted Chrysler, they said my VIN number was not included in the recall. My car has the exact same problem as the recall describes yet it is not included in the recall!! I think it should be included and that Chrysler should replace the orc module at no charge. While Chrysler did offer to give me the part free, I would still have to pay labor $150. I think it should be done free. So I am filing this complaint. Meanwhile my airbags won't deploy until this is fixed. The NHTSA campaign number: 14V643000

- Adel, IA, USA

Takata, on April 15, 2016 I had a head on collision with a 2004 Ford pick up truck on state highway 28 in seneca SC the Jeep was totally destroyed and I suffered multiple serious bodily injuries. The airbags did not deploy. If the airbags had deployed it would not have concluded in broken ribs, broken hand, multiple cuts and bruises and the loss of 90 % of my site. Even the state trooper said he had never witnessed such a travesty.

- Walhalla, SC, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Leander, TX, USA

Have 2 recalls, P36/NHTSA 14V-391 and P67/NHTSA 14V-643, that have yet to be fixed. The P36 is from August 2014 and P67 from approx 1yr ago.the dealer, now apple Chrysler/Jeep hanover, pa, told me I am on a waiting list due to no parts to fix for P36 and have asked them several times for P67 to include during normal service. Neither have been fixed to date. Wrote Chrysler some 6 months ago about the problem and they passed me to the dealer who said they would get back to me - still no response. Emailed a complaint to Chrysler Corp again today. My wife only drives the vehicle when she must, for fear it may catch fire or the passive restraint system to fail with grandchildren aboard. These recalls, over a year old, shows Chrysler has no regard for it's customers letting them drive unsafe vehicles for a long period of time.

- Hanover, PA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 70 mph, the windshield wipers were activated but the interior lights failed to illuminate. The contact received notification of NHTSA campaign numbers: 15V041000 (air bags) 15V509000, (visibility) and 15V461000 (equipment) however, stated that the parts for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 11,500. Parts distribution disconnect. Updated 04/29/16

- Pinewood, MN, USA

Takata recall. The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V643000 (air bags, seat belts) and 15V461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

- Sunnyvale, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V634000 (air bags, seat belts). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aravada, CO, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V643000 (air bags, seat belts) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Baltimore, MD, USA

I was in an accident in this vehicle and the air bags did not deploy.

- Almont, MI, USA

Bought new in April 2013. Since then, Jeep has been in dealers service dept for many electrical problems, transmission problems, down loads to control modules and front and rear bumpers just falling off. Radio was replaced, wiring harness replaced, many control modulars replaced, generator and battery replaced and the dealer even added an extra negative wire to the Jeep to stop the exterior and interior lights from just turning off and on, altering the Jeep design. My Jeep then began turning on and off certain controls, like the wipers would just come on and off, the radio would go up and down in sound then the whole screen would go black, turning off on its own, dealer had to replace the entire radio system. Recent repairs were the transmission, which have been an ongoing problem within month of purchase. The Jeep would not go higher the 2nd gear. Dealer had to remove certain codes, replace with new codes and reprogram the tcm control module. This has been done many times. Just last month, the front and rear bumpers just began to fall apart. Dealer had to send Jeep to a body shop for repairs. The Jeep is in mint condition and aways has. It's service record is proof of proper mainteance on schedule. On one occasion after the dealer attemptedto finx the lights from going out and had the Jeep for sevral weeks, the dealer told me they go the lights to at least not go out but it still has a slight flicker. When I told the dealership that's not fixed right, the dealer told me that they considered the repairs commercially acceptable. It's been almost a year since I hired an attorney to address this under the lemon law but Chrysler continues to drag this issue out without addressing the safety issues my family continues to endure on a daily basis. Asking the attorney to become more involved, I was told they have to do what the law allows

- Williamstown, NJ, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/12/15 the consumer stated the vehicle was repaired. Updated 1/4/2015

- Gainesville, FL, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V643000 (air bags) and 15V461000 (equipment); however, the parts were not available within a reasonable timeframe to schedule the recall repairs. The dealer did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- New York, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, it suddenly accelerated independently and crashed into a building. The contact mentioned that the failure occurred while being outside of the vehicle. The air bags did not deploy. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,240.

- Detroit, MI, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V634000 (electrical system), 14V636000 (electronic stability control), and 14V643000 (air bags, seat belts); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Oakwood, GA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Carson City , NV, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Lascruces, NM, USA