Have had repeated failures of headlight bulbs on 2014 Jeep Grand Cherokee with bulb cost alone ~$250 per bulb. Lifetime of bulbs is far far below that of bulbs for other model cars (not Jeep) I have owned in past and currently own. Most recent bulb failure was in April 2019.

- Menlo Park, CA, USA

While driving my 2014 Jeep Grand Cherokee one morning while it was still dark I noticed that the drivers side head light went out and came back on intermittently. The next morning I tried again and all the lights went in and out completely. Providing a very dangerous satiation not only to me but other driver's. I made an appointment with the dealer (had to wait one week to get it in to service). They checked it out and said they needed to order a part and gave the Jeep back and would call when they had the part. When we took it back for the repairs they kept the Jeep for three weeks trying to fix the problem. Saying they could not figure out the fix after Chrysler told them to change a part in the computer system. When that did not work they contacted Chrysler and got a technician who advise that the headlights were the problem. The dealer change out the headlights and charged us $917.88 for the repairs saying it was not covered by my extended warranty. I truly believe this is a Chrysler problem with electrical issues, wiring or computers and should be covered by Chrysler not by individual owners. This is substantiated by all the complaints for the same type of problem.

- Mary Esther, FL, USA

Exactly four years ago I purchased a new Jeep Grand Cherokee limited. I also purchased the luxury ll group which includes bi-xenon hid headlights. I now have a headlight burnt out and the dealer insist its not covered under warranty. I have spoken to numerous Grand Cherokee owners and this is a common problem with a price tag of over $400 to replace. There will be many Jeep driving around with only one headlight because of this issue.

- Hatboro, PA, USA

Head light keep burning out. When you change the bulb the opposite side will then shut off or burn out.

- San Diego, CA, USA

License plate lamps ceased functioning. Obvious signs of excessive heat being generated. Original replacement lamps are discontinued. Manufacturer states that I have to purchase a new wiring harness and lamps for around $260 for parts only. This appears to be a design defect as the original lamps have been discontinued and the manufacturer has redesigned the lamps and harness. Illumination of the license is required and the consumer should not have to pay an excessive amount to fix their design problem. This could be a fire hazard if the original lamps heat up. I have attached a photo showing the dark burn marks in the original lamps

- Lincoln, NE, USA

My headlights are not working. Also the electronic board for my radio, climate control, etc. Goes on and off. After some research I found hat he nonfunctional headlights are a recurring problem for many owners of 2014 Jeep Grand Cherokee.

- Grand Prairie, TX, USA

Rear hatch tail light assembly allows water/window wash fluid into assembly causing the light to fail. This occurs when the vehicle is parked or in motion.

- New Hartford, CT, USA

Dashboard cluster, and tail lights flickers on and off while in locked or unlocked mode and with vehicle turned off, and stationary. With or without the fob key near, and the car does this until battery dies. It has been at the dealer 3 times, new battery still the same issue.

- San Antonio, TX, USA

Don't drive a lot at night, but when I do the headlights to not illuminate well. They do not light the road more than maybe 30'. this is a serious safety issue, especially living in rural mountain area. Another person drove the vehicle at night and asked if the headlights were even on as they don't illuminate well, even worse in rain. Very disappointing that a basic component of vehicle doesn't function properly or safely.

- Hot Springs, NC, USA

My passenger side headlights went out. Thinking it was a simple blown bulb I brought it in to the dealership where I bought the Jeep less than 2 months prior. They said not only was it not a blown bulb but that my entire front light had to be rewired. Two months later the exact same thing happened to my drivers side. How is this possible on a truck less than 2 years old? and rewired would indicate faulty wiring in the first place.

- Minneapolis, MN, USA

I currently own a 2014 Jeep Grand Cherokee and have had a significant number of issues with the vehicle with zero help from the manufacturer that include items regarding my lights shutting of during night driving, my engine shutting down 3 times while pulling onto a major highway as well as my brakes malfunctioning while driving on a major interstate. I had had other issues but as the manufacturer has been uncooperative and I am stuck with an unsafe vehicle with a child on the way I would like to make sure I file a complaint in as many places as I can before I simply look to get rid of this vehicle. All issues occured while the vehicle was in motion and all have occurred while on the highway during the first year of ownership but as the service center never documented my items properly I was stuck with a lemon as I put 50K miles on in the first year due to my commute to my employer from milford, nh to burlington, MA before moving back to MA where I purchased the vehicle. The most recent issue was my brake booster which leaks water into it and freezes during cold weather and my vehicle has been sitting around since Feb as the dealership will not cover it as they claim to have already replaced the recalled item so I am in the middle of a dispute over that now as well. Any help you can provide would be greatly appreciated.

- Dorchester, MA, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving the vehicle at night, the contact was concerned that the headlamps did not project far enough ahead of the vehicle to make it safe to drive at night. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle performed as intended, but the issue was due to the design of the headlamps and the wattage of the bulbs. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,500. The VIN was not available.

- Miller Place, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving 30 mph, the low beam headlights became inoperable without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 28,000. The VIN was not available.

- Allentown, PA, USA

2014 Jeep Grand Cherokee overland: The ho headlights turn them-self off upon night driving. This is with the auto headlight switch on as well as the switch turned on. Contacting the deal as well as manufacture ((800)-247-9753), case number 31082574, I was informed that this is not a recall issue. I feel this is a very dangerous safety issue.

- Brownwood, TX, USA

Wife parking on 1st floor of parking structure in downtown green bay, wi July 13th 2016. She shifted to reverse to adjust the vehicle so as to enter the parking space correctly. The vehicle started to move back while she looked over her shoulder to see what was behind her. All of a sudden the truck stopped going back & violently jerked forward. The truck started moving rapidly forward even though it had not been shifted into drive. The front tires jumped up on the curb at the front of the parking spot. The truck hit the cement wall violently at the front of the parking space. The front of the truck actually went through a portion of the cement wall. The motor was revving loudly while the truck was pressed up against the wall as if trying to push its way through the wall. Wife had difficulty getting vehicle to shut off as the push button start was ineffective due to the vehicle not shifting easily out of gear. The accident resulted in $11K+ in damages to the truck and $40K+ in damages to the parking structure. There is a recall on the shift lever for the 2014 Jeep Grand Cherokee which is S27/whtsa 16V-240. Tried to get recall fixed a month prior to the crash but was advised by dealer the parts were not available as of yet. Crash occurred while waiting for parts to be available. Chrysler says this recall is not the cause of this incident. Reluctantly filed accident claim with my insurance company. Claims adjuster advised he had 2 other incidents where the insured claimed this model of truck had shifted itself into either reverse or drive on its own.

- Green Bay, WI, USA

I put the car into park, and as I was exiting the car, at a dead end road in my neighborhood, I realized that the car was going in reverse, as I was half in and half out of the car. The door knocked me to the ground, and the car almost ran over my foot. I got abrasions on several areas of my body, sprained my knee, elbow and my hand. My glasses also got ran over and were destroyed. The car kept going in reverse, and hit a chain link fence before I could run to catch up to it. The rear hatch door is all scratched, the window scratched, the left rear quarter panel is dented and scratched, inside the hatch on the left hand side of the frame is scratched and dented, the left rear light is broken. I called brown's Jeep in patchogue, NY after receiving this recall approx 8 weeks ago, to schedule an appointment to have the recall fixed, and was told by them that everyone was calling about that recall, and I'd have to be put on a waiting list for the recall. I haven't heard a word from them since. I feel as though Jeep should pay for all the repairs to my vehicle and fix the recall asap, as well as pay for new glasses for me, and give me a loaner car until the repairs are complete. I also think I should be compensated for getting banged up, although I didn't break any bones. It was very scary. I got a police report as well.

- Riverhead, NY, USA

2014 Jeep Grand Cherokee auto brakes for no reason, it sensed a stopped vehicle in the left turning lane and slammed on the brakes twice, I was in the left lane going 35 miles per hour; this has happened in the past also. I did report this to the manufacturer about six months ago via email, I saved the emails and their response. I could have been rear ended by a vehicle behind me because of this problem, literally once it starts I have no control over what the vehicle does, there is no way to stop the Jeep from braking. I shudder to think if it happened on a freeway. I was traveling on a straight road going 35 miles per hour in the left lane. On the evening of 8/22/2016 I was driving in the dark and my automatic high beams malfunctioned several times. They used to work perfectly now they stay on and blind oncoming drivers and the drivers ahead of me, they also fail to come one when I am in the dark and there are no other cars; both incidents of high beam malfunction happened on a country road and on the freeway last night. This problem started immediately after I had the electronic shifter updated at the dealer and some other software updates that were due but I don't know what they did, I just know they were software related and part of a recall. Said vehicle is going back to the dealer for several hours of work on the software for both the high beams an the braking system on Thursday, August 25, 2016.

- Sedona, AZ, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving 45 mph, the vehicle independently came to an abrupt stop. The forward collision avoidance system was turned off at the time. The failure recurred three times. On several occasions, the headlights, tail lights, and hazard lights failed to operate. The technician was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 600.

- Marrero, LA, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 30 mph, the passenger side head lamp became inoperable without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the head lamp wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

- Hobbs, NM, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 70 mph, the windshield wipers were activated but the interior lights failed to illuminate. The contact received notification of NHTSA campaign numbers: 15V041000 (air bags) 15V509000, (visibility) and 15V461000 (equipment) however, stated that the parts for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 11,500. Parts distribution disconnect. Updated 04/29/16

- Pinewood, MN, USA