CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
35,999 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee fuel system problems

fuel system problem

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2014 Jeep Grand Cherokee Owner Comments (Page 3 of 6)

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problem #71

Mar 152021

Grand Cherokee

  • 94,200 miles

A D V E R T I S E M E N T S

Vehicle cranks, but does not start. Vehicles acts like it does not have gas while driving. It does not accelerate or decelerates while driving like it's about to stall. Issues are similar to the 2013 Jeep Grand Cherokee recall.

- Richmond, TX, USA

problem #70

Feb 022021

Grand Cherokee

  • 83,000 miles
Egr failure, egr is the same that is in the Ram that has been recall for more than two years. Parts are not available for the Jeep, but are the same egrs that go on the Ram. Egr is failing on these vehicles are creating engine fires with no warning

- Rison, AR, USA

problem #69

Jan 072021

Grand Cherokee

  • 57,000 miles
When I went to the gas station on rt. 130 in burlington, the attendant told me my gas cap was broken. I didn't quite understand and thought he meant the gas door since it is sometimes hard to get open. I check this morning to see what he meant and my gas cap was laying in the behind the gas door. I have a capless system. No need to twist. I don't know how it broke. I can only say the attendance told me it was broken before he filled up my tank.

- Burlington, NJ, USA

problem #68

Dec 052020

Grand Cherokee

  • 91,150 miles

A D V E R T I S E M E N T S

I was driving on highway 26 West bound in Oregon just outside of portland. My car has ecodiesel engine in it. I usually buy gas when it is about a quarter tank of fuel. I had about quarter tank of fuel and about 150 miles range left. I was on the left lane and traveling at about 60 mph. All the sudden my engine stopped instantly on the left lane of highway 26. All the cars behind me hit the brakes not to rear end me. My car's engine stopped and slowed down so quickly. It was scary. I tried to pull over to the right side of the highway. Once the car was parked, it said that battery saving mode. It would crank up but not start the engine. I called a mobile mechanic over. He checked the battery and alternator and said the battery is strong and no blown fuses whatsoever. He then went under the car and listen the fuel pump and said that it sounds very bad.he had beliefs that I had problems with my fuel system, maybe a broken fuel pump. He read the codes out of car computer and they all were related to the fuel systems. I started doing some online research and found out that Jeep Grand Cherokee has a faulty design of fuel tanks and if the fuel goes below the quarter tank level. Then pump does not work properly. Upon reading this, I called a friend who brought me 5 gallons of diesel and we put the diesel inside the tank and the car started immediately. I drove it to a near by gas station and filed up the tank full. I think this car has some sort of faulty design of fuel pump. It will cause a fatal accident if it does not get corrected by the manufacturer as soon as possible. When the engine stopped suddenly, the car actually swerved around little bit. This incident could have ended fatally if I was not quick enough. I am writing this to let you gusy know about this flaw about Grand Cherokee ecodiesels 3.0 engines.

- Portland, OR, USA

problem #67

Jul 012020

Grand Cherokee

  • miles
When car is in motion, car runs rough, hesitates, sometimes brakes are slow to react. When stationary circuits short for remote start, outlets and operating back lift. P0013 code is on this vehicle. This vehicle is demonstrating the same functions as those other Jeep vehicles that were recalled.

- Whiteville, NC, USA

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problem #66

Aug 142020

Grand Cherokee

  • 99,900 miles
The air bag in the driver side headrest went off and the headrest is unable to reset. The def line and injectors went bad and I cannot drive my vehicle.

- San Antonio, TX, USA

problem #65

Jul 142020

Grand Cherokee 6-cyl Diesel

  • 55,000 miles

A D V E R T I S E M E N T S

We have a 2014 Jeep Grand Cherokee ecodiesel 3.0 which is part of the overall class action lawsuit with the epa and carb. We went through the process, received the software update & remuneration for the loss in value on the vehicle from fca. Fca clearly indicated in its literature regarding the settlement that the performance, mileage, adblue/bluedef usage, etc. Would not be affected (see attached information showing the emissions software update) however, our experience has been quite the opposite as I understand is common place after the upgrade. Fca did not adequately represent the major performance changes that were to be expected by the emissions software update & downplayed any issues. The main issues that we have encountered since the update include: 1. the check engine light coming on 3-4 times; 2. a major and dangerous hesitation/lag of the vehicle when you start it & attempt to accelerate-especially when the vehicle has been sitting for a period of time. 3. a highway mileage decrease from an average of 27-28mpg to 19-21mpg; 4. significant increase in the use of blue-def; we have had to take the Jeep in for service to check the check engine light several times & it is again in the shop yesterday/today for the same issues. At this point, we believe that fca did not correctly represent & repair the ecodiesel 3.0 engine in our Jeep Grand Cherokee & as a result of the upgrade, our performance has greatly diminished and we have suffered with a non-performing vehicle. We ask that NHTSA lodge a formal complaint on our behalf and be made aware of the continued issues with the vehicles & the misrepresentation of the performance issues.

- Greenwood Village, CO, USA

problem #64

Jul 052020

Grand Cherokee

  • 95,000 miles
After normal gas fueling, car is stationary, fuel meter registers more gas in tank than physically possible. I filled up the tank and meter shows over 400 miles of fuel available. Typically it should be around 330 on a full tank. Also, while driving my mpg meter fluctuates rapidly from 7 mpg to 60 mpg. I see on Jeep forums that this is a common problem with Jeep. Very upsetting considering all of the recalls already for this model Jeep. Fuel gauge repair estimated at $1400 !! (dependable Jeep - reseda, ca.)

- Chatsworth, CA, USA

problem #63

Jun 302020

Grand Cherokee 6-cyl

  • miles
The right side cylinder head required to be replaced and oil pump.

- Newark, DE, USA

problem #62

Jun 072020

Grand Cherokee 6-cyl

  • 96,000 miles
On a cold start or after leaving the vehicle off for some time & try to crank it or start it back up, it cranks for a long period of time and does not start. It will not start until the second time of a start up almost if fuel was not getting delivered.

- Dalton, GA, USA

problem #61

Apr 092019

Grand Cherokee

  • 125,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the diesel exhaust filter full warning light illuminated and the vehicle decelerated to 40 mph. The vehicle was taken to fremont Chrysler Dodge Jeep Ram (39639 balentine dr, newark, ca 94560, (510) 656-8700) to be diagnosed. The contact was informed that the throttle body needed to be updated. The vehicle was repaired however, the failure recurred. The contact stated that the throttle body was updated four times. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

- Monte Sereno, CA, USA

problem #60

Apr 112020

Grand Cherokee

  • miles
I have a 2014 ecodiseal since I bought it has had problem after problem. I thought of I settled and had the emission update then it would get better but I was wrong my Jeep has had issues after issue. Lag to no power. Check engine light after check engine light. I have had it in the shop numerous times. Jeep is no help at all. I've had to pay out of pocket each time to have it fixed. A different problem each time but the same issue that brought me in the first time. My Jeep will not go over 35 mph at times. Sometimes the power is so bad that it will not go up a hill.

- Warsaw, MO, USA

problem #59

Jan 062020

Grand Cherokee

  • 80,000 miles
Oil filter housing assembly keeps breaking and leaking. Wont hold oil anymore. 3 times it has done

- Havre De Grace, MD, USA

problem #58

Oct 172019

Grand Cherokee

  • 75,000 miles
Vehicle overheated and spewed all coolant. Several dealer visits, replaced egr, manifold, cylinder heads, hoses, thermostat etc. One occasion fuel was dripping into the engine compartment after repair and the engine compartment was smoking. Another occasion the manifold was smoking. It's only a matter of time before one catches fire. These are SUVS used to haul families.

- Layton, UT, USA

problem #57

Dec 262019

Grand Cherokee 6-cyl Diesel

  • 85,000 miles
Vehicle overheated - manifold / egr had to be replaced due to severe soot build up. Engine compartment was smoking and coolant empty when vehicle overheated. Vehicle is a fire risk.

- Layton, UT, USA

problem #56

Jan 012020

Grand Cherokee

  • 0 miles
I own this vehicle for over 5 years, and my wife just doesn't want to drive it with the kids because of the strong smell of diesel and diesel exhaust fluid inside the cabin it's just make you want to trow up and gives you headaches

- Anchorage, AK, USA

problem #55

Dec 092019

Grand Cherokee

  • 110,236 miles
When stopped and parked at the local gas station the plastic fuel filler cap broke off during fueling causing the gas nozzle to fall out. Now check engine light is on. Jeep has since corrected this plastic part on newer models with metal. Cost of part alone is $650

- Pequannock, NJ, USA

problem #54

Dec 112019

Grand Cherokee

  • 117,000 miles
Vehicle was being refueled, ( fuel level was approx 1/3 full and was being completely filled). Vehicle would not start after fueling and was towed to a nearby mechanic for diagnosis and repair. Problem was diagnosed as a fuel pump failure. Upon removal of fuel pump from gas tank, and replacement, vehicle again operated normally. An examination of the failed fuel pump revealed that the fuel pump electrical harness connection had overheated and melted - certainly a very dangerous condition for a component that resides in the gas tank.

- Dracut, MA, USA

problem #53

Jun 122019

Grand Cherokee

  • 135,000 miles
I have a 2014 Jeep Grand Cherokee with a 3.0L ecodiesel engine that had the approved Jeep V08 recalled installed. Since having a certified technician install the V08 emissions recall, my vehicle has been back to the dealer repeatedly to have the following parts replaced: 14 total fuel injectors, fuel lines (high and low pressure) from tank to engine replaced twice, fuel tank cleaned, def injector replaced, numerous sensors and the fuel pump replaced. Each "fix" works for anywhere from 1 - 6 weeks before a light comes on again and the vehicle needs to be taken back to the dealer. Each of these repairs has included additional charges that were required to be paid out of pocket. Prior to the V08 emissions recall, I drove the vehicle over 100,000 miles without an issue. Since the recall, driving habits have not changed, but miles per gallon have dropped 2-3 mpg. The dealer and Jeep have also indicated that since the recall was installed, the vehicle must be driven differently compared to prior to the recall. According to the V08 recall notice, Jeep promised the recall would not affect the way the vehicles drives and also would not affect mileage, which has been proven false.

- Elmwood, WI, USA

problem #52

Oct 312019

Grand Cherokee

  • 99,000 miles
Fiat Chrysler automobiles (fca) issued a recall for the Ram 1500 ecodiesel, model year 2014-2019, for potential fires. Their recall states that the emissions gas re-circulation (egr) cooler can develop cracks and there is risk of an engine fire and potential for injury resulting. Fca goes on to state that injuries have occurred as a result of this particular engineering or manufacturing fault. My vehicle, the 2014 Grand Cherokee, was purchased with the optional 3.0L V6 turbodiesel engine, the "ecodiesel." This is the identical engine to the Ram and possess the same egr and egr cooler, as well as the same intake manifold, which is where the fires have seemingly occurred. The Jeep Grand Cherokee, model years 2014-2016, that utilize the optional ecodiesel engine were not named in the same recall, nor in any subsequent recalls from fca, and the risk of fire should be identical between the two vehicles. I am only assuming that the reason the Grand Cherokee was excluded, was because it was sold far less frequently with the ecodiesel engine option. If the Ram 1500 was recalled for a fire and injury risk, the Jeep Grand Cherokee that's powered by the same engine (and the same fire risk) should also be included under the same recall. It's concerning that a manufacturer admits significant health and safety risks due to a particular engine, but only includes one model that utilizes this engine. I do understand that this was a voluntary recall, but I believe that both vehicle models should be included under this recall, since it relates to the engine, not the specific vehicle utilizing it.

- Glen Ridge, NJ, USA

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