CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
14 / 15
Injuries / Deaths:
10 / 0
Average Mileage:
36,922 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee engine problems

engine problem

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2014 Jeep Grand Cherokee Owner Comments (Page 4 of 20)

« Read the previous 20 complaints

problem #321

May 282023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The oil cooler is made from an inferior material resulting in warpage and leakage. That leakage happens prematurely and poses a fire risk from oil leaking from the top side of the engine onto the components below, including but not limited to the exhaust manifold. The component is currently being replaced by the dealer due to catastrophic failure, resulting in oil and coolant mixing. I have found multiple forums that discuss this topic and have not been as lucky as I to have found it early. There were no warnings, no discernable puddle of oil under the vehicle, just an oil trail down the rear of the engine that is not immediately discoverable. The dealer knew to look for this as it is a common failure that could have larger consequences and Jeep should be held responsible for the inferior material selection that warps due to the higher temperatures an engine faces.

- Concord, NC, USA

problem #320

Jul 152020

Grand Cherokee

  • miles
My cam failed after lifter got stuck at 65k miles, dealership repairs went bad after the first repair attempt they covered. I drove the jeep 19 miles after I bought it.. Then the low oil pressure light came on as the engine locked up. Was at dealer 6 weeks but it was not repaired correctly before i picked it up. On the way home from dealer oil pressure light came on half a sec before the engine seized up. I had to walk 5 miles and get a row truck from my work. 14 days to repair it after I purchased a new mopar long block. Dealer installed in 2 days. Cam lobs where gone and oil was almost magnetic due to camshaft lifter contact. I live in Michigan and i was half tempted to drive to fca in auburn hills just to show them 4 identical camshaft lifter failures I have seen in 3 years from friends and customers. I will probably have to file a lawsuit to recoup some if not all of the last repair cost. Old engine was dealership served at 3 to 4k miles religiously and it still failed. My jeep is ok now after paying for new engine before i even drove it home once. 2 months and $38k plus a few thousand in repairs all due to a shady dealership named Feldman automotive group.I don't think this is morally correct on any level. Makes me sick to pay 40k for the 2014 jeep grand cherokee srt used with low miles and tons more in repairs the first 29 miles. 2 months of hell. plus it ruined my financial stability. Why doesn't the dealership warranty a repair they did before a sale if it fails the same day. Something need to rectify my financial loss before I snap thinking about it 24-7. Feldman automotive group should of covered second repair attempt as first was unsuccessful.

- Ortonville , MI, USA

problem #319

Mar 042023

Grand Cherokee

  • miles
Unknown

- Littleton , CO, USA

problem #318

May 012023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

the vehicle is beginning to choke when accelerating - loss of power is noticed. the engine light is on. This recall was issued in June of 2022. here we are almost a year later, and there are still no parts for repair"? Why"

- Palm Coast, FL, USA

problem #317

Apr 202023

Grand Cherokee 4WD 6-cyl Diesel

  • miles
Gear switching to Neutral while driving, stops abruptly, steering locks up, and the vehicle shuts down completely. In order to restart, the battery requires a jump. The battery is fairly new and shows good voltage. 05/29/2023 (UPDATE) The issue was corrected with the installation of a new battery. Although the battery (2.5 years old) was indicating good voltage levels during testing, it would dip below 9v while driving. As explained by the Jeep dealer mechanic, this was causing the vehicle to immediately shut down, lock steering, and abruptly halt. I believe it-??s still a safety issue. If I had been on the freeway, it would have likely created a serious danger to anyone unable to stop, or maneuver, in time.

- Rancho Cordova, CA, USA

problem #316

Apr 112023

Grand Cherokee

  • miles
I have to keep replacing my engine oil housing filter. I do believe I was sold a faulty engine from Carvana after I was told it was inspected thoroughly. The car isn't even at 70,000 and I've had more repairs on it than I could imagine. The engine light keeps coming on and if I have to replace the entire engine that will be up to 10,000.

- Far Rockaway, NY, USA

problem #315

Dec 152022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Safety recall does not have parts available to fix. Vehicle may stop running unexpectedly. My car stopped running in December and has fragments of the engine. I-??m not sure if it is related to this recall or not. My car-??s engine is being replaced right now by the dealer, under warranty, but I cannot trade it in for what it is worth because of this outstanding safety recall.

- Hamilton, MT, USA

problem #314

Mar 172023

Grand Cherokee

  • miles
The engine had smoke coming from under the hood, the technician said the PVC hose was disconnected. I had just picked my jeep up after a year of being at the dealership consecutively and got carbon monoxide poisoning, had to go to my doctor and the emergency room. https://www.jeepgarage.org/threads/2014-wk2-ecodiesel-occasional-smoke-from-under-or-engine-compartment.232597/

- Corsicana , TX, USA

problem #313

Mar 172023

Grand Cherokee

  • miles
My jeep has been at the dealership for a year prior to this. On February 21,2023 I gave them a list of a weird smell in my cabin, broken, and missing parts. I was sent an email on the -??March 14, 2023 saying my jeep was fixed and ready I went in on March 17, 2023 to pick up my jeep, from what I could see the broken pieces were repaired. I got in proceeded to drive, after I went maybe 16 miles one way, I had to turn around, there was a weird smell in my cabin. My eyes, and nose started running and my head was feeling weird. I already have COPD. I found the service manager, he went out and got a technician, the tech stuck his head into the jeep and said it was antifreeze. I told him I don-??t know what it is, but I feel weird. They proceeded to lift the hood and there was black smoke, the tech said the -??PVC-?? hose was disconnected. I didn-??t know what that was, I left the jeep there. I didn-??t feel well throughout the weekend, went to my Dr. Monday March 20, 2023. I had a very bad headache, short of breath, nausea, just feeling really bad and run down. I was told it was possible carbon monoxide poisoning, especially since that PVC hose not connected would distribute exhaust into the cabin. I was then taken back to the emergency room on Sunday March 26, 2023, I couldn-??t stop vomiting, stomach hurt so bad and headache. I reached out to the dealership, and informed them what happened. They never replied back. I need help please, I-??m a disabled U.S. Air Force retired veteran with COPD and other medical conditions. This situation is unacceptable. I-??ve tried to get a meeting with the owners, on several occasions. Since they had my engine taken apart and just sitting out back of their dealership for months. I want the engine replaced completely, or they can send my jeep to another dealership to make sure the engine is complete and fixed. This could have killed me!

- Corsicana , TX, USA

problem #312

Jan 312023

Grand Cherokee 4WD 6-cyl

  • 114,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact stated that after he disconnected and reconnected the battery cable, the vehicle was able to be restarted, and operated normally. The vehicle was taken to the dealer to be diagnosed. The mechanic found no failure with the vehicle. The manufacturer was not contacted. The failure mileage was 114,000.

- Clay City, KY, USA

problem #311

Feb 272023

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

My car shifted to neutral and while I was driving

- Raleigh, NC, USA

problem #310

Feb 182023

Grand Cherokee

  • miles
Car wont start when button pushed and everything in the jeep has been fixed and it still wont work Leaks oil non stop. Work needing to be done: New transmission to stop leak New Fuel Injection pump to start car (has not) New Shifter New Battery New Dashboard as the screen would flicker Car barely has 100k miles on it. Makes no sense

- Ny, NY, USA

problem #309

Nov 072022

Grand Cherokee

  • 146,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the water in fuel system message was displayed. The contact stated that the fuel gauge displayed conflicting fuel levels. While driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who cleaned the fuel tank. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 146,000. VIN tool confirms parts not available.

- East Peoria, IL, USA

problem #308

Jan 102022

Grand Cherokee

  • miles
In 2022 our 2014 grand jeep cherokee Pentastar oil filter housing cracked leaking oil and mixing with the coolant.While driving both levels became dangerously low and there was a burning smell. It is now 2023 and our 2015 jeep wrangler just had the exact same issue with the Pentastar oil filter housing crack and oil leaking to dangerous levels. This is a known issue with Jeep, why are there no safety recalls ??

- Potomac, MD, USA

problem #307

Jan 142023

Grand Cherokee

  • miles
Have an oil leak in the in the oil filter housing. it bolts to the engine block and is a vital part to the security of the engine. its a possibility that the engine could catch fire. the component has been checked by a authorized jeep dealer and this is the cause of the oil leak. my extended warranty will not pay for the repair of this part. the dealer insisted i buy the extended warranty only to not have said repair covered.

- Webster City, IA, USA

problem #306

Dec 182022

Grand Cherokee

  • 106,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 50 MPH, the check engine warning light illuminated. The contact stated that after parking the vehicle, he noticed transmission fluid leaking underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the oil coolant to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.

- Millsboro, DE, USA

problem #305

Oct 042022

Grand Cherokee

  • miles
While driving vehicle it doesn't matter if it is highway speeds or street speeds, transmission shifts into neutral and makes car stall. Almost got into at least 4 accidents because of the issue, glad drivers behind me were paying attention and quickly avoid the accident. I have to wait at least ten minutes before car will start again, during those ten minutes car will try to start but without luck. No check engine light, been to at least 5 different shops and no one can say what is wrong because check engine light is not on. And issue happens randomly and technicians Haven't been able to replicate issue. It is a safety hazard. I know jeep Cherokee have a recall for something similar. But it doesn't apply to mine since mine is a Grand Cherokee. Model before mine 2011 to 2013 have a recall for a similar issue but it doesn't apply to mine because mine is a 2014.

- White Settlement , TX, USA

problem #304

Dec 272022

Grand Cherokee

  • miles
My 2014 Jeep Grand Cherokee started to leak oil slowly. We started to smell a burning scent when accelerating. This problem has slowly happened for a while before an oil light showed up on the dash. We took it to the mechanic & had an diagnostic test done. It was confirmed that our oil filter housing was leaking. This issue could have destroyed our engine. While pricing this repair, we've contacted several mechanics and all have stated that this oil filter housing is a major issue for Mopar (Dodge, Jeep, Chrysler, Fiat). The parts are sold out of Auto Zone, NAPA, Advanced Auto Parts and can only be purchased on the Mopar site or Amazon. The issue with the part is that it's plastic which dries, cracks & can be easily warped. Dorman has made an aluminum replacement which is hard to come by due to the amount of people that are constantly having to repair this part. The oil filter housing was poorly constructed/designed. This is a major malfunction that could completely ruin a vehicle. There are several YouTube videos, blogs and articles discussing this issue. This should've been recalled voluntarily but I'd like to know that I won't have to replace this part again on my dime in the future when a faulty designed item was placed into my car which is a large investment.

- Waxahachie , TX, USA

problem #303

Dec 012022

Grand Cherokee

  • miles
*NHTSA Please Help* I purchased my 2014 Jeep Grand Cherokee brand new in June 2014 from a FCA authorized dealership. I have meticulously maintained, gently driven, and greatly cared for this Jeep since day one. Have only ever had the Jeep serviced at the FCA authorized dealership where I purchased. I have followed and complied with all Jeep manufacturer service recommendations since day one. At 115,000 miles, I am currently experiencing a loud ticking noise resulting from failed rocker arms and failed lifters. These failed rocker arms and lifters will result in complete and catastrophic engine failure. I am also experiencing significant engine oil leaking coming from a failed oil cooler. The Mopar oil cooler in this 3.6 Pentastar engine is made of plastic, and is highly susceptible to failure. I have talked to multiple ASE Certified Mechanics that both issues I am currently experiencing are extremely common amongst these 3.6 Liter Pentastar V6 24 Valve VVT engines. I feel very unsafe as the owner and operator of this Jeep Grand Cherokee, and have lost all confidence as it relates to the safety and reliability of this vehicle. If the vehicle cannot provide reliable and safe transportation, that completely eliminates all safety as a driver and for all passengers of this vehicle. *NHTSA* Please help the owners of the vehicles with these engines with appropriate recalls and procedures to ensure the safety of our vehicles. Thank you.

- Charlotte , NC, USA

problem #302

Aug 012021

Grand Cherokee

  • 64,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while his wife was driving at highway speeds, the emissions filter warning message appeared on the instrument panel. The contact then stated that the error message disappeared while he was driving; however, a message reading "Incorrect Diesel Exhaust Fluid quality detected. No engine starts in 200 miles" appeared on the instrument panel. The dealer was notified of the failure and the contact was instructed to bring the in vehicle for an inspection. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.

- Crownsville, MD, USA

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