CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
6 / 18
Injuries / Deaths:
3 / 0
Average Mileage:
17,771 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee electrical problems

electrical problem

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2014 Jeep Grand Cherokee Owner Comments (Page 8 of 17)

« Read the previous 20 complaints

problem #182

Jul 022015

Grand Cherokee

  • 32,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving 25 mph, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,000.

- Crete , IL, USA

problem #181

Aug 092015

Grand Cherokee

  • 42,000 miles
My Jeep was experiencing intermittent electrical issues similar to those many have already complained about. The dashboard lights would shut off or illuminate, etc. The one day it just would not start. We got it jumped and took it to an auto parts store where I was told that the alternator was not charging the battery at the appropriate voltage and to take it to the dealer. I took it to the dealer who inspected it and ended up fixing the alternator under an open recall. Less than 1 week later, the Jeep would not start again. After getting another jump start and taking it back to the dealer, I was told that nothing was wrong with it. After my insistence they kept it overnight and sure enough that next day the car would not start. They then told me it was not the battery or the alternator but replaced the battery anyway, charged me $212 as I am just over the warranty period and sent me on my way. 4 days later, my Jeep car would not start again. I was able to jump start the car, but it would die when I put it in drive. Roadside assistance tested it for me and again told me that the alternator is not charging the battery to the correct level. I then had to have it towed back to dealer. It's at the dealer now. For the last two days I was told that they don't know what is wrong with it, then they replaced the alternator again and it still had the same problem. They are now looking at the wiring and want to charge me for it and they claim it isn't related (although they don't even know if this is really the issue). It all seems very related to me. During the month of August, my Jeep has been at the dealer for 9 days so far with no resolution.

- Yorba Linda, CA, USA

problem #180

Apr 272015

Grand Cherokee

  • 22,000 miles
Twice this has occurred in which I parked the vehicle, shifted it into park, left the vehicle the and it rolled away. First time I was alone at a hotel parking lot, ran in inside and came out and the vehicle was gone. It had rolled away about 150 ft, but sustained no damage or injuries. The 2nd time, I was at a gas station, put the Jeep in park, jumped out and my family was with and the vehicle started to roll away, but I was able to jump in and place the vehicle in park a 2nd time. Thought it was just me until I seen previous complaints for the same issue with the electronic shifters.

- Alexandria, MN, USA

problem #179

Sep 052014

Grand Cherokee

  • 5,500 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The vehicle was able to restart. The contact mentioned that the failure progressed to the point where the vehicle failed to restart when the failure occurred. In addition, the service engine warning light illuminated each time the failure recurred. The vehicle was towed to the dealer on several occasions, but the failure was unable to be replicated. The vehicle was also shaking violently and there was a delay upon shifting gears. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,500.

- Fort Worth, TX, USA

problem #178

May 062015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V634000 (electrical system), 14V636000 (electronic stability control), and 14V643000 (air bags, seat belts); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Oakwood, GA, USA

problem #177

Feb 012014

Grand Cherokee

  • 100 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while attempting to accelerate from a stop, the vehicle jerked and hesitated before moving forward. The contact noticed that the front end of the vehicle started to vibrated. In addition, the contact stated that while attempting to accelerate from a stop, the accelerator pedal was depressed and the vehicle accelerated in excess. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times, who diagnosed that the driveshaft needed to be replaced and the computer needed to be upgraded. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 100.

- Fenton, MO, USA

problem #176

Oct 272014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chickasha, OK, USA

problem #175

Aug 122015

Grand Cherokee

  • 25,000 miles
Merging vehicle into highway traffic when electronic instrument console went blank, losing power. Instrument panel then lit back up and all warning signals (check engine, battery etc.) were illuminated. Engine continued running, but very slowly (as if stuck in 1st gear). When able to safely exit the highway and pull off roadway, was unable to shift car out of drive into park. It appeared all the electronic controls were not working. Because this car has a push button ignition (and a fob, rather than a key), the push button ignition could not be turned off, because the car was not in park. I had to remain at the wheel with the brake on to prevent the car from moving. I was unsuccessful at contacting Jeep technical assistance to try to identify how to cut power to the engine. Ultimately, after holding in the ignition button for a prolonged period of time, the power returned and I was able to put car in park. Please note, recall notice 13V-483 had been repaired on this vehicle prior to this event.

- Portland, OR, USA

problem #174

Mar 022015

Grand Cherokee

  • 7,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while attempting to enter a highway, suddenly the vehicle failed to accelerate over 35 mph. The vehicle was merged to the side of the road, where the engine was restarted. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to duplicate the failure. The vehicle was not repaired. Several weeks later, while driving 15 mph the vehicle stalled. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 7,000.

- Deptford , NJ, USA

problem #173

Feb 022015

Grand Cherokee

  • 5,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the automatic brake warning system would automatically activate. The failure occurred over twenty times while the cruise control was not engaged. The contact reached out to the dealer for diagnostic testing. The dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Tigard, OR, USA

problem #172

May 042015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000(electrical system) and 14V391000 (electrical system); however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Manorville, NY, USA

problem #171

Jul 172015

Grand Cherokee

  • 25,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While parked, the ignition would not turn over. The failure recurred on one other occasion. The vehicle was towed to the dealer where it was diagnosed that the cpu electronic system needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.

- Delray Beach, FL, USA

problem #170

Mar 302015

Grand Cherokee

  • 11,950 miles
Water leaking into the battery box and vehicle frame.

- Rineyville, KY, USA

problem #169

Jul 152015

Grand Cherokee

  • miles
I was driving down the road today and my turns signals got stuck on again! this isn't the first time this has happened and this is not the first complaint I have filed. I have had my 2014 Jeep Grand Cherokee back to the dealership service department four times for this same issue. I have been told all four times that they cannot duplicate the problem. I have two videos of my turn signals getting stuck on and my dash flashing and reading the incorrect speed but the service department continues to tell me that they cannot duplicate it. Well, today there was almost an accident because of it. My turn signals got stuck on and another car pulled out in front of me and I almost hit them, they obviously thought I was turning, which I was not but yet again my turn signals were stuck on. Fca is fully aware of this issue. I have called them numerous times but they have no solution for me. I feel completely unsafe in my Jeep Grand Cherokee and it is just an accident waiting to happen.

- Beaver Falls, PA, USA

problem #168

May 122014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 15,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V643000 (electrical system) for the occupant restraint control module. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/09/15 updated 12/10/15

- Fayettville, NC, USA

problem #167

Jan 012015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V643000 (electrical system); however, the repair part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

- Dallas, TX, USA

problem #166

Jul 052015

Grand Cherokee

  • miles
I was driving home from work on 7/5/15 and my dash started flashing. It was reading the incorrect speed and mileage and I could not get it to stop. I have contacted my Jeep dealer service department and fca about this. This is not the first time this has happened. I have been complaining about the speedometer, odometer and the dash flashing since August 2014 but everytime I have taken it in for service I have been told that they cannot duplicate the problem. Well this time I took a video of it happening. My speedometer would read my traveling 30mph then all the way down to 20mph and then all the way up to 40mph all in my 22 second video! I have no idea how fast I was really going and the flashing is very disstracting to try and drive and pay attention to the road. I have told fca for almost a year now that I do not feel my Jeep Grand Cherokee is safe and I continue to have more and more electrical problems with it even after the recalls were completed and I have yet to hear anything from them. I called and complained so much to them that they asked me to stop calling.

- Beaver Falls, PA, USA

problem #165

Sep 252013

Grand Cherokee

  • 120 miles
My 2014 Jeep Grand Cherokee has been a complete nightmare to lease. I am a returning Jeep customer and this is my 5th Chrysler leased product. This all started only one week (September 2013) after leasing the 2014 Grand Cherokee with the entire dashboard going black. Because of this I was not able to drive it for over three weeks and at that point there still was not a fix. The dealer and service dept (dick scott Dodge) were not helpful at all regarding this matter. Finally I switched to golling and the service manager quickly researched the issue and ordered a new part. Thank goodness for golling!! Chrysler's case manager was useless and never resolved the issue! the recall was not issued until December. Since this time I have experienced a complete transmission replacement as well as 5 recalls all in the first year of leasing. To say I am disappointed is an understatement. I do not trust this Jeep at all and will not be leasing another one. I am just so glad that I only have a little over a year left on my lease. This product has been a huge problem. I am always questioning the safety of this Jeep when I put my two young children in it. I have never had 5 recalls on a leased car and I have been leasing for over 17 years.

- Novi, MI, USA

problem #164

Nov 242014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Baytown, TX, USA

problem #163

Jun 262015

Grand Cherokee

  • 15,752 miles
Vehicle shut off during running.

- Aguada, PR, USA

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