CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
59 / 2
Injuries / Deaths:
26 / 0
Average Mileage:
20,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 15)

problem #291

Jun 162019

Grand Cherokee

  • 81,000 miles

A D V E R T I S E M E N T S

"service shifter" warning appears on dash. While driving on city or highway. All lights on shifter are lighted up at one time. Ie. P, R, N, D, S all lite at once. Brought to dealer for PCM update. This did not fix the issue.

- Toms River, NJ, USA

problem #290

Apr 252016

Grand Cherokee 6-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the recall repair failed to provide a permanent solution for NHTSA campaign number: 16V240000 (power train). Months after the repair, the gear continued to shift out of gear intermittently. South county Chrysler Dodge Jeep Ram (455 automall dr, gilroy, ca 95020, 408-848-3155) serviced the recall campaign and did not provide further assistance. The contact took the vehicle to a car wash and the vehicle failed to remain in neutral and kept shifting into park. The manufacturer was notified and indicated that the auto park feature was unable to be turned off. The failure mileage was not available.*

- Morgan Hill, CA, USA

problem #289

Apr 232019

Grand Cherokee

  • 54,000 miles
I was driving my 2014 Jeep Grand Cherokee when it shut off while I was driving 40 mph luckily I was in a parking lot and could slow down to the shoulder where I was then pushed away from traffic they said it was due to a short in my tippin and my fuel pump went my truck was brought brand new and barely has 50,000 miles on it and over 2000 complaints for the same thing for faulty equipment put in the vehicles from 2005 to 2014 and Chrysler does not want to be held accountable so they have not put a recall on it and it is an open lawsuit that I saw it cost me over $3000 to get this fixed and this could really have went a different way I could've been hit and killed Chrysler needs to be held accountable but I guess they won't make a recall and less someone is killed

- Edgewater Park, NJ, USA

problem #288

Apr 032019

Grand Cherokee

  • 86,576 miles

A D V E R T I S E M E N T S

ABS and stability light came on while driving 45 mph also the dash says service four wheel drive it all happened at the same time I think it might be part of the ABS recall

- Park Rapids, MN, USA

problem #287

Dec 212018

Grand Cherokee

  • 82,000 miles
Squeeling on every start up. Hard shifting several complaints. Chrysler has issued a service bulletin #07-002-15 rev. A to address a screeching noise on startup, or more specifically an idler pulley noise during cold start on the vehicles listed below: 2014 ' 2015 Jeep Cherokee 2011 ' 2014 Jeep Grand Cherokee 2011 ' 2014 Dodge durango 2011 ' 2014 Dodge charger 2011 ' 2014 Dodge challenger 2011 ' 2014 Chrysler 300 2011 ' 2014 Dodge journey 2011 ' 2014 Chrysler 200, Dodge avenger 2011 ' 2014 Chrysler town and country, Dodge Caravan the bulletin applies only to vehicles built on or before September 01, 2014 and those vehicles equipped with 3.2L V6 24V vvt, or 3.6L V6 24V vvt engine. Chrysler states that the sound is a loud high frequency screeching noise on startup that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below. The fix is a new updated idler pulley #05281301aa idler pulley

- Winfield, KS, USA

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problem #286

Dec 202018

Grand Cherokee

  • 82,000 miles
Constantly will make a squeeling sound every morning on start up. Lasts over a minute - not even on cold days! have had it looked at - state can't duplicate the oeuvre (of course because it's always the first start up! rough idle every 2-3 minutes, transmission shifts hard out of first gear. Pour fuel economy as well. Maintenance has been done. Just bought the car - several issues

- Winfield, KS, USA

problem #285

Mar 132019

Grand Cherokee

  • 76,000 miles

A D V E R T I S E M E N T S

Jeep randomly stalls driving on freeway and/or jerks when downshifting. Vehicle also downshifts hard from 8th to 6th gear, all other gear shifts are fine. While driving at 60 mph vehicle stalled when accelerating to speed up. Vehicle attempted to downshift from 8th gear when stall occurred. Once vehicle was stopped it started back up without issue to destination. It has chugged 5 separate times when downshifting on freeway in the 7 weeks of owning car, this time it completely died. No check engine light or other indications of engine/transmission failure. No failures recorded to onboard computer. Gas tank 3/4, outside temp 38, oil temp 180, transmission temp 140; normal accessories on including lights, radio, heater, seat warmer low. All recalls up to date including campaign UC1.

- Arlington, WA, USA

problem #284

Mar 082019

Grand Cherokee

  • 63,800 miles
When driving on the highway at 60 mph the vehicle made a popping sound and shifted into neutral. There were no warning lights prior to the incident. The vehicle has 64,000 miles and suffered complete transmission failure.

- Coraopolis, PA, USA

problem #283

Jan 092019

Grand Cherokee

  • 88,000 miles
Two occurrences of catastrophic engine failure leaving me stranded on highway fearing for my life. First event dealer had Jeep for 5 months to "replace motor" I had to contact them several times after getting it back to obtain documentation and was told original warranty of 100K miles would be renewed. Recent second occurrence at 60K miles on new motor dealership has now had vehicle for over 2 months. Now trying to charge me for high pressure diesel pump they replaced, car still not running. Plan to replace all valves, will it run? initially it had shown so many codes they couldn't determine why the car failed. NHTSA has over 130 complaints on this motor. Jeep Fiat Chrysler awaiting govt. To sign off on emissions scandal settlement that will allow them to not have to buy back this vehicle, unlike Volkswagen who did the right thing for same issue and bought back. Unlike Volkswagen this vehicle has multiple documented defects and safety issues. I am being stonewalled by Jeep for resolution. Since my purchase of this Jeep in 10/2014 it has been in for repairs unrelated to normal use more times than I can count, over 7 months in shop while I am paying on it without being able to use it. I purchased this vehicle for reliability, it has failed that test over time. They could again replace the motor and I do not want the vehicle back, I will not again risk being stranded on the highway, engine nearly on fire after shaking, knocking, rocking, and smoking not able to turn off until it dies. I refuse to resell it to some unknowing unsuspecting person that will end up with a lemon if the dealer gets it running. This Jeep needs to be recalled immediately before someone loses their life! Jeep and the dealer service departments need to be made to stop defrauding consumers and making millions on a defective lemon. I have never had so many issues with a vehicle in my life. Help!!!

- Lansing, MI, USA

problem #282

Feb 152019

Grand Cherokee

  • 107,000 miles
Vehicle was in for 100,000 mile service at dealership. During inspection tech noted there was seepage coming from the input/output shaft seals on the transfer case. After reading Jeep forums I noticed this seems to be a common occurrence.

- Hartland, WI, USA

problem #281

Aug 042018

Grand Cherokee

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the service shifter indicator illuminated. The vehicle was taken to stockton Dodge Chrysler Jeep Ram (3333 auto center cir, stockton, ca 95212), but it could not be repaired because there was not an active failure code on the vehicle. The failure occurred several times. Also, while driving the vehicle, the instrument panel screen went black and all the indicators illuminated. The vehicle was towed to lodi Chrysler Dodge Jeep Ram (1255 beckham rd, lodi, ca 95240) multiple times, but they could not diagnose the cause of the failures. The dealer stated that the vehicle was not included in NHTSA campaign number: 13V483000 (service brakes, hydraulic, electrical system). The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 68,000.

- Stockton, CA, USA

problem #280

Jan 162019

Grand Cherokee

  • miles
Complete electronic and communications failure of instrument panel from unknown electrical shortage resulting in loss of control over transmission shifting and most control switches like windshield wipers, turn signals, emergency flashers and brake warning like is on that I believe indicated no ABS. Experienced this problem many times driving on I-75 in Michigan and Ohio. Very dangerous situation while on the road without any prior warning. Initial warning is "service shifter soon" followed by "no bus". after multiple trips to the fca dealer, root cause not identified and more fix to date. Suspect the electronic shifter malfunctioning but no help from dealer service department. Reoccuring problem for the past 9 months. Current mileage is 79,000 miles with VIN # (xxx) 2014 Jeep Grand Cherokee. No accidents or aftermarket add on work ever. I fear for my safety driving this vehicle to Florida for retirement on 1-25-2019 through 1-29-2019. Again, no resolution from golling Chrysler or from fca star case #57876853. I fear this vehicle is not reliable at this point for short or long distance driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Orion, MI, USA

problem #279

Dec 272018

Grand Cherokee

  • 69,000 miles
Vehicle lunges and bucks in stop and go traffic, transmission shifts gears while driving and engine stalls after refueling or driving on highway. Check engine light, service transmission as well as numerous other service lights come on and car stalls multiple times while driving on the road and after refueling.

- Riverview, FL, USA

problem #278

Jan 012019

Grand Cherokee

  • 62,000 miles
Multiple times after parking my Grand Cherokee and verifying that it is in park via the dash, I've noticed my Grand Cherokee rolling a few feet if parked on an incline. When this happens, it typically rolls 3-5 feet, and then stops.

- Madison, WI, USA

problem #277

Dec 282018

Grand Cherokee

  • 52,000 miles
Failed engine oil filter adapter/cooler on a 2014 Jeep Grand Cherokee 3.5 liter V6. Has only 52,000 miles. Mechanic found a crack that caused massive oil leak. Cost to replace : $1,500.

- Tinley Park, IL, USA

problem #276

Nov 282018

Grand Cherokee

  • 53,558 miles
Oil filter housing leak. Noticed car began leaking oil after Jeep dealer chagned oil. Took to a different dealer, and found out the oil filter housing was leaking. Known problem with this engine and year, yet there has been no recall.

- Chicago, IL, USA

problem #275

Nov 242018

Grand Cherokee

  • 64,000 miles
While pulling into parking spot, and stopping. I pushed the shift lever all the way forward, until it stopped, released the foot brake, and the vehicle started moving backwards. I still had my hand on the shifter, and attempted to push it farther, but it was all the way forward, and would not move further. At the same time I looked at the indicator and it showed that the vehicle was in reverse, and it would not go into park. Meanwhile the vehicle was still moving backwards and almost stuck another vehicle. I had to release the shifter, and push it forward again, along with stepping on brake pedal. This has happened more than 3 times. This vehicle has had the software update done to it. The update is only good if you are trying to exit the vehicle. If you are not paying very close attention, when you park, the vehicle will take off in reverse unexpectedly, very dangerous situation.

- Clearlake, MN, USA

problem #274

Nov 282018

Grand Cherokee 6-cyl

  • miles
2014 Jeep Grand Cherokee. Consumer writes in regards to transmission issues.

- Peyton, CO, USA

problem #273

Oct 152018

Grand Cherokee

  • 55,000 miles
My 2014 Jeep Grand Cherokee has stalled while driving 3 times; twice on the highway at speeds in excess of 60 mph, and once while making a right turn on a busy street. I push on the gas to accelerate the vehicle, and it stalls. All electrical is still on, but I have to stop the car, put it in park, then I can restart and continue. I was almost in a collision a few times because of the car stalling. There are no error codes or lights to indicate what the problem is. Jeep is not trying to fix the issue and act as if they haven't heard of this before. Dealerships "can't replicate the issue" so they just give the car back. It feels as if the car doesn't downshift properly (big jarring motion like you've been rear-ended) when trying to go up a hill, or pass a slower vehicle. Dealership already replaced both fuel pumps, but didn't fix the problem.

- Little Elm, TX, USA

problem #272

Oct 192018

Grand Cherokee

  • 69,530 miles
The transmission may unexpectedly shift to neutral, "Chrysler (fca us llc) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep renegade, Ram promaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions." The recall code is S55, but this car not including there

- Aurora, IL, USA

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