I parked my vehicle in my driveway and exited the vehicle to enter my home. I was in the house for 5 minutes and heard a loud crash, upon looking out the window my vehicle had come out of gear and drove itself through my garage door damaging the door, the front end of my Jeep and my harley inside the garage.

- Lake George, NY, USA

I am writing this because of the recent transmission shifter recall regarding my 2014 Jeep Grand Cherokee. On April 9, 2015, at approximately 2:00 a.M., I stopped at the post office to mail a letter. I placed the electronic vehicle gear shifter into 'park'. it actually went into reverse. As I stepped out of the vehicle, my foot began to slip. I thought I had stepped onto some oil on the parking lot. I placed my other foot onto the pavement to catch my balance. It began to slip, also. In the confusion, I was unable to determine whether the vehicle was moving forward or reverse. I still had a hold on the door and the steering wheel. As I tried to pull myself back into the vehicle, the steering wheel turned. At that point, and since the door was wide open, I decided to drop to the pavement to move away from the moving vehicle. When I did, the front left wheel rolled over my right leg. My leg must have been in a folded position. The wheel rolled onto the inner-upper part of my lower leg, missing the knee, and off the outer-lower part of my upper leg. The pain set in. I was able to get up, chase down the vehicle, get in, and stop it before it crashed into anything. I sat in the vehicle for a while until some of the pain subsided a bit, drove back to the original place at the post office and parked it. I lost the letter I was mailing and searched for it. I went home, took three aspirin and a shot of whiskey, and watched television for a while until I could sleep. The next day at the office, my assistant named the vehicle "christine". on April 12, while getting ready for church, I noticed my foot looked very dirty. It would not wash off. My brother was visiting at the time, so I asked him to take me to the hospital. There was lots of soft tissue trauma, scaring, and nerve damage. One year later, the scars and some numbness remain.

- Hawthorne, FL, USA

Transmission does not always go into park after positioning transmission selector in park mode and vehicle has started to roll away as I exited vehicle. This is a concern as I live on a hill and vehicle has rolled backwards catching me with the drivers door. Had vehicle checked at Jeep dealer but unable to correct problem. Have talked to other Jeep owners and they have experienced same problem.

- Kalispell,, MT, USA

Our 2014 Jeep was running and stationary in our garage with my husband and myself beside the Jeep when it shifted into reverse, crashing out of our garage knocking my husband down and out, dragging him outside. It hit numerous lawn mowers, wheel barrows and finally a large tree before stopping.

- Tum Tum, WA, USA

While my cars engine was running and the transmission was in the parked position, I exited my vehicle and I shut my drivers door. I walked 30 ft beyond rear of my car (three other parties following me in their own vehicles). We all had a discussion on exactly where we were going. We were all following each other in our own vehicles parked along same side walk facing the same direction. We had all exited our own respective vehicles and met in the street and discussing the exact location of where we were going. While in discussion with the other three parties we all noticed that all of a sudden my unoccupied vehicle began to move in reverse on its own. I attempted to chase my vehicle down the road on foot to open the drivers door and shut the car off. I could not reach before it hit an on coming car, it bounced off that car and proceeded to rest against a tree on a lawn down the street on the opposite side of the street. I not only have myself and the other three parties following me as witnesses that my vehicle moved into reverse at a minimum of 30 seconds after I had exited the vehicle and moved on its on. I also have a witness of a fifth person who is the person whom my vehicle struck their vehicle that can attest to this unoccupied Jeep had moved in reverse on its own well after I exited the vehicle with all doors closed on my vehicle. How can you get out of a vehicle in reverse without fighting the drivers door that would knock you back into the car? you cant, the vehicle would have been moving backwards and the drivers door would be pushing you back into the vehicle. This vehicle on its own with this new design electronic transmission shifted itself into reverse well after I exited the vehicle. I have five witnesses that will attest that this Jeep moved on its own, unoccupied, well after I exited the vehicle of a minimum of 30 seconds after I had exited it.....updated 06/15/16

- Stoneham, MA, USA

The contact owns a 2014 Jeep Grand Cherokee. After shifting the vehicle in park and exiting, the vehicle rolled down the driveway on its own and struck another vehicle. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed, but the failure could not be replicated. The manufacturer was made aware of the issue. A police report was not filed. There were no injuries. The failure mileage was approximately 28,000.

- Linthcum Heights, MD, USA

The contact owns a 2014 Jeep Grand Cherokee. While the gear shifter was shifted into the park position, the vehicle rolled away in reverse. As a result, the contact crashed into the front of another vehicle. The air bags failed to deploy. There were no injuries. A police report was not filed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.

- Huntington Woods, MI, USA

The contact owns a 2014 Jeep Grand Cherokee. While attempting to shift the vehicle to the drive position, the gear remained in neutral. While driving on an incline, the contact placed the vehicle in drive and it began to reverse without warning and crashed into a tree. A police report was not filed and there were no injuries. The failure occurred randomly. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 07/27/16

- Gretna, LA, USA

I have experienced the same issues with the electronic shifter as reported in multiple media outlets. I thought it was just me not being careful but after reading the reports I know it is the shifter. I have not had an accident but I have come very close to accidents on about 2 occasions and have experienced about 20 other occasions where I caught the vehicle from rolling before leaving the vehicle. I now am very deliberate on engaging the park mode and I double check before leaving the vehicle. Even then I have experienced a couple times where the vehicle is not in park. I am just providing this information to help document the issue experienced another person. The date and mileage is an approximation of the first occurance.

- Concord, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 10 mph, the vehicle shifted out of gear without warning. The vehicle was unable to switch gears. The vehicle was driven to the dealer and they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure recurred at least four times. The vehicle was repaired under warranty for a transmission replacement and two valve bodies. The contact retrieved the vehicle from the dealer on March 12, 2016. The approximate failure mileage was 23,000. Updated 05/10/16

- Chesapeake City, MD, USA

The contact owns a 2014 Jeep Grand Cherokee. While placing the gear shift into park, the gear shift became inoperable without warning. The vehicle was taken to a dealer where the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

- Eagle Creek, OR, USA

The contact owns a 2014 Jeep Grand Cherokee. After stopping the vehicle and shifting into the park position, the vehicle went into reverse and dragged the driver while attemtping to exit. During the incident, the driver suffered an injured left shoulder. Medical attention was not required. The vehicle was taken to the dealer, but no information was available. The VIN was unknown. The manufacturer was not notified. The failure mileage was 37,000.

- Woodmere, NY, USA

I placed my 2014 Grand Cherokee overland (4 months old 1900 miles) in park and left it running while exiting to get my mail from my mailbox. Upon exiting, I validated my Jeep was in park on the shifter. It did not move when I let off the break (on complete level ground), the backup camera display was not present, and the vehicle did not chime when exiting to show the vehicle was still in gear. I did not have the emergency break activated. I walked 50 feet to my mailbox as I noticed the vehicle was accelerating in reverse towards my neighbor's house. I ran after it as it drove through my neighbor's landscaping and was ready to run into his garage door. I caught up to the vehicle, jumped in it sideways to hit the break, was thrown out of the vehicle and it slammed into the garage door. Had I not partially stopped the vehicle prior to full impact, the damage would have been even extensive. Luckily I just had minor cuts and bruises and no one else was hurt, but there was damage to the rear passenger side bumper of my Jeep (stress marks and paint damage) and I had to replace my neighbor's full garage door. I took my Jeep into my dealership the next day (10/13/14) and they said they could not repeat the issue, however, they had to apply a transmission software update that controlled downshifting gear ratios about coming to a complete stop. I find this ironic this had nothing to do with my timely transmission issue. As I have seen many more cases and news stories reported on this issue, I wanted to ensure I reported mine to help Jeep take needed action to prevent any further accidents or injuries.

- Scottsdale, AZ, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while parking the vehicle and shifting to park, the vehicle began to roll away. The vehicle was taken to a dealer where the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was approximately 31,000.

- Bayville, NJ, USA

On February 25th, I shifted my car into park and was getting out to look at back wiper which seemed to be stuck. I had left the car running. The car took off in gear and caused me to fall and break my ankle in an open compound fracture that required hospitalization and surgery. My Jeep ended up hitting a parked garbage truck and sustained about $5000 damage. Who knows what my medical bills will end up being. Plus my ankle may never be right. I will include a photo of my car and X-ray. It happened on private property (taco bell parking lot). A police officer came and parked my car and called an ambulance but did not make a report since on private property. We have not heard from garbage truck and doubt it did anything to it. The car was in park and not sure how fast was going when hit the garbage truck.

- Powell, OH, USA

The contact owns a 2014 Jeep Grand Cherokee. After shifting into park and refueling the vehicle, it failed to engage into park and started to roll away. As a result, the vehicle rolled over the driver and fractured 22 ribs, the clavicle, and an ankle. Medical attention was required. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. Updated 06/15/16

- Blauvelt, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. Once the vehicle was shifted into park, it did not register the correct gear. The contact's vehicle rolled away and struck another vehicle. The failure occurred once a week. The vehicle was towed to the dealer where the failure could not be diagnosed. Due to the failure, the driver side doors, driver side rear window quarter, rear bumper, and other driver side components needed to be replaced. The vehicle was repaired. There were no injuries. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.

- Wyckoff, NJ, USA

2014 Jeep Grand Cherokee shift complaint I began experiencing issues after owning my vehicle for less than 6 months. While driving the vehicle, on many occasions, it would not shift or will act like its trying to brake. Harsh shifting would occur when putting the vehicle in drive or reverse and upon stepping on the pedal the vehicle will slam into gear. There are also many instances where the vehicle will skip gears, stay stuck in a gear, and the worst situation is when the vehicle has shut itself down or put itself into 2nd gear and would not come out of that gear after key on/off. This last situation could have resulted in a serious incident if I had been traveling at a high rate of speed. It has been taken to the dealership over 7 times and each time they "relearned" the software, performed other fca "acceptable" repairs, replaced components and told us it was fixed. Each time the vehicle has been supposedly "repaired" and returned to me it has failed again. The most recent occurrences resulted in the vehicle not even being able to be driven since the gear selector would just slide freely back and forth through all ranges without ever engaging; these 2 instances the vehicle had to be picked up and towed to the service repair shop. I feel fca is taking a chance with my and my families life and have offered me a small monetary settlement to consider my issue resolved. I find this insulting that this is the value they have placed on life and frankly the fact is I do not trust this vehicle to be driving it. I do not believe I am getting the personal enjoyment and full use of my vehicle since there is an underlying fear that it could happen while driving down a freeway at 70 mph. Is harming someone what it takes for this issue to be taken seriously?

- Belleville, MI, USA

Parked Jeep with engine running - put Jeep in park -walked around back of Jeep to enter building - gone for 3 minutes. Came out to find Jeep had kicked into reverse and ran into a car parked in parking lot. I still believe there is a safety issue. This time no one got injured. Could have been a lot worse. Googled to see if there were any other reports similar to mine. Jeep has a issue - where were a lot of similar reports.. filed a case with Jeep. They inspected and found nothing wrong.

- Bonita Springs, FL, USA

I thought I put my vehicle into park in a parking lot. I left the engine running and exited the vehicle. It drove forward on its own with no one in it and crashed into a ditch.

- Wilson, WY, USA