CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
59 / 2
Injuries / Deaths:
26 / 0
Average Mileage:
20,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Grand Cherokee Owner Comments (Page 12 of 15)

« Read the previous 20 complaints

problem #71

Oct 112014

Grand Cherokee

  • 1,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 (na) Jeep Grand Cherokee. While driving 40 mph and attempting to engage the brakes, the vehicle accelerated without warning. The failure occurred on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

- Parma, OH, USA

problem #70

Nov 052013

Grand Cherokee

  • 1,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at unknown speed, the vehicle decelerated when the accelerator pedal was depressed. The failure recurred multiple times. The dealer was unable to locate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

- Fenton, MI, USA

problem #69

Jul 242014

Grand Cherokee 6-cyl

  • 7,834 miles
As you accelerate the diesel Grand Cherokee and it reaches 7th gear, the car starts shuddering as if the vehicle is about to "fall apart". this issue happens every time when in 7th and 8th gear. I've had to use the paddle shifters to maintain the vehicle in 6th gear to avoid such shaking in the highway. I've taken the vehicle to an empty road and accelerated to reproduce the issue and kept my foot in the petal and it eventually settles down after 8th gear. But if you remove foot from gas and let the car shift back to 6th when you re-accelerate the shuddering returns again. The entire car just shakes. Jeep has been unable to find a solution to this and the vehicle is not even a year old yet.

- Hialeah, FL, USA

problem #68

Nov 022014

Grand Cherokee

  • 18,000 miles

A D V E R T I S E M E N T S

While driving at 45 mph in traffic the Jeep stopped shifting and remained stuck in 6th gear. The vehicle completely stopped downshifting rendering acceleration impossible. The dealer said the transmission valve failed and had to be replaced.

- Farmington Hills, MI, USA

problem #67

Oct 242014

Grand Cherokee 4WD 6-cyl

  • 10,000 miles
My 2014 Jeep Grand Cherokee ecodiesel shudders/vibrates intermittently at highway speeds. Evidently, this is a common problem in this particular model, and so much so that it now has a name, "fish bites". at least one technical service bulletin and possibly even more (many have similar symptoms) have acknowledged the drivetrain as the source and have attempted to resolve it with software flashes. After numerous visits to the dealer to correct the issue, the "fish bites" are still happening, and are getting increasingly worse. Unfortunately, after the last visit and being told it had been resolved, I had to find out that the attempted fix did not work while on a tight two-lane road. The occurrence nearly caused the vehicle to lose control at high speed. Prospective buyers of this model should recognize that it may be unsafe, as this unresolved issue was clearly a hazard to myself and to the vehicles in close proximity.

- Colorado Springs, CO, USA

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problem #66

Dec 302013

Grand Cherokee

  • miles
When coming to a slow brake, the brakes stutter and push the car forward. Additionally, the vehicle sometimes when driving at higher speeds (specifically on the freeway at about 60-70mph) engine revs high without kicking over. Furthermore, when slowing it has a hard time kicking down to the next gear. Transmission light has come on several times as well. When taking the vehicle in for service, they are unable to recognize any problems at all and can not fix.

- Newark, CA, USA

problem #65

Oct 042014

Grand Cherokee 4WD 6-cyl

  • 16,300 miles

A D V E R T I S E M E N T S

When I go to press the brakes and come to a stop, my vehicle jerks when it slows down as if its almost stuck in a gear while it downshifts which causes the vehicle to move forward while trying to slow down which can cause an accident.

- Millville, NJ, USA

problem #64

Sep 152014

Grand Cherokee Diesel

  • miles
2014 Jeep Grand Cherokee. Consumer states that without warning the gear shift jumps out of drive or reverse into neutral and the motor shuts off. The consumer stated each time the vehicle was towed to the dealer, they stated the vehicle needed a program update.

- Orlando, FL, USA

problem #63

Jul 202014

Grand Cherokee 4WD 6-cyl

  • 6,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated after coming to a stop, the vehicle jerked forward without warning. The vehicle was diagnosed and repaired. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated12/22/14 updated 05/29/2015 updated 9/25/2015

- Inglewood, NJ, USA

problem #62

Jul 072014

Grand Cherokee 4WD 6-cyl

  • 5,500 miles
Vehicle suddenly and without warning got stuck in 4th gear and wouldn't shift into a higher or lower gear making it unable to accelerate and safely exit the highway. I was eventually able to get the car pulled over to safety and had it towed to a local dealership. The dealer diagnosis was that a cooling line popped out of the transmission which caused all the fluid to drain out.

- Katonah, NY, USA

problem #61

Feb 012014

Grand Cherokee 4WD 4-cyl

  • 4,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 12 mph, the vehicle began to shake when shifted into second gear. The failure occurred multiple times. The dealer was unable to locate the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 4,000...updated 11/06/14

- Manchester, MD, USA

problem #60

Apr 082014

Grand Cherokee

  • 9,250 miles
While entering a busy interstate and accelerating from a stop to 65 mph on the onramp, the Jeep Grand Cherokee drive train began shuddering violently and would not stop. It felt like the vehicle was running over severe bumps in the road yet the surface was free of defects. I was disoriented by the shaking sensation which would stop if I decelerate but returned immediately when accelerating to merge. I was forced off the road by faster traffic and my inability to speed up. I had to stop on the roadside and attempt to merge again when traffic cleared. My re-attempt to accelerate caused shuddering again at 45 mph. I pulled over again and shut the vehicle off. I restarted and, on my third attempt, accelerated very aggressively with the vehicle shuddering at 45 mph up to 65 mph. When I quite accelerating the shudder quit. This violent drive train shudder has occurred often since then. I have learned that this occurs most often in the first 10 miles of operation and I can minimize the shudder when it occurs by accelerating at full throttle which is unsafe. My online research indicates others are complaining of this same issue in various auto forums. I have had my Jeep dealer apply service updates and test drive the vehicle but Jeep has yet to fix this issue. In my opinion, this is ridiculous in a new car and is a drive ability and safety concern.

- Jackson, TN, USA

problem #59

Jul 312014

Grand Cherokee 4WD 6-cyl

  • 9,280 miles
Transmission will shudder while accelerating making the vehicle dangerous and difficult to control. Vehicle has been to the dealer multiple times and they have yet to fix it. Research has led me to believe that this is impacting many other Jeep's on the road today. I do not believe they are safe to be on the road until the problem is remedied.

- Colorado Springs , CO, USA

problem #58

Jul 052014

Grand Cherokee 4WD 6-cyl

  • 3,700 miles
Transmission locks up after starting, unable to shift into any gear, and malfunction indicator light "mil" is illuminated. In order to get the vehicle to move it must be shut off and on, sometimes more than one time. After 4 incidents, Jeep gc was brought to local service dept. Where several flash updates were performed to vehicles computer and valve body pump box was ordered. Jeep was returned for service 3 weeks later where transmission pump box was replaced and transmission re-trained. Since then the issue has continued to occur on 3 separate occasions. Additionally, now the diesel exhaust regeneration comes on every 30-40 miles where the car must continue to be run until regen has completed, no changes had been made to driving habits and prior to transmission work regen had never needed to come on. It is unknown if the Jeep gc can move when the mil and locked shifter occur as the issue has occurred only in flat areas (mostly home garage), however this could be a deadly issue if parked on hill and if vehicle transmission is not locking gears and can move forward or back. It does not appear that this is the case but can not be ruled out. Vehicle is going back in for service and transmission replacement. Based on research online it would appear transmission issues with the 2014 Jeep gc are widespread and even after repairs are performed the vehicle never drives properly or as it did previously and usually hesitates, shifts hard or jerks forward which is also very dangerous as it seems to be sporadic and unpredictable for drivers.

- Hebron, KY, USA

problem #57

Jul 312014

Grand Cherokee Diesel

  • miles
2014 Jeep Grand Cherokee. Consumer writes in regards to transmission issues. The consumer stated twice, he encountered a serious problem. When he attempted to make a turn, the vehicle almost stalled. He tried pumping the accelerator, but the vehicle would only move at a crawl. The second incident occurred on July 31, 2014, the consumer was attempting to make a turn, when the vehicle almost stalled. The consumer was informed there were some wires that rubbed against something that caused the engine to stall.

- Spokane, WA, USA

problem #56

Sep 272013

Grand Cherokee 4WD 8-cyl

  • 200 miles
I have had this SUV for almost one year. On multiply instances I have thought to have put this truck in park, but it has either gone into neutral or reverse. It comes with an electronic shifter. Because it is electronic it has the same position in any and all of the four desired gears. Further complicating the process of making sure the truck is in the desired gear is that the only way to tell what gear you are in is by an illuminated shifter with letters P R N D/S... when it very sunny or you have the sunroof shade open it is even more difficult. Having the sunroof open on a sunny day(different than just the shade open) it is almost impossible!! I believe something tragic will occur eventually if this not corrected. It wont with me because I am very aware of the situation. But someone somewhere will not be as aware of it as I am! I have the same truck in 2009 and it does not operate in that method. I do not know how many other vehicles operate manner but I will not be buying another one and thought others deserved this information.

- Brewster, NY, USA

problem #55

Apr 082014

Grand Cherokee 6-cyl

  • 12,000 miles
At random times, transmission sticks between drive and sport...and won't shift and car slows down. Have to pull out of traffic and stop to get transmission back in gear. Vehicle brought in for service July 2014 to dealership, within a month....same problem. This vehicle is unsafe and dangerous to drive. Prior to this...I had the check engine light come on 4 times.

- Centennial, CO, USA

problem #54

Jun 102014

Grand Cherokee 6-cyl Diesel

  • 8,000 miles
While driving up a grade at 50 mph, vehicle began to shake/shudder/vibrate. I had to tramp the accelerator to engage the transmission to work through the situation. This has happened at least a dozen times. Dealer has not been able to replicate the condition. The catalytic converter is being replaced on 7/16. I do not know if this is the cause of the problem.

- Greensburg, PA, USA

problem #53

Jul 102014

Grand Cherokee 6-cyl Diesel

  • 1,000 miles
After purchasing the vehicle I started the first leg of a 2000 mile road trip comprising of highway and winding rural roads. During a winding mountainous section of the journey I started to smell something I thought to be possibly a fbrush fire or something burning in the locale I was driving through. Later during another section of stop and go driving I started to smell it again, and noticed some brake fade as well. For the remainder of this leg of the trip I used the paddle shifters to reduce my brake use. Upon a fuel stop before ending the day's travel, I noticed a thick layer of grease coating the inside of the front left wheel. I did a internet search to see if this was a known issue to find several other owners have had the same issue. I have scheduled an appointment at a Jeep dealer for service. Hopefully Jeep can remedy this seemingly common problem.

- Salem, OR, USA

problem #52

May 292014

Grand Cherokee 6-cyl

  • 185 miles
Both cv axle boots leaked all the grease out. Had the axles replaced with new parts from the mfg, and both boots leaked again after only 475 miles or less. Appears that the bands on the boots are not tight enough, or the boots may be too short. They seem to pull apart if wheels are steered close to maximum radius. The issue is that the grease is slung all over the wheels and onto the front disc brake assemblies. This can cause loss of brakes or severe braking issues that can lead to a serious accident. I called Jeep customer service and they are aware of the issue but told me no recall is current. They called my dealer in wilmington nc, and I have another appointment to replace. These will be the third set of cv axles. The Jeep forums online are full of this issue. Seems to be a problem with vehicles built around March/April 2014. This should be a recall with a recognized approved fix. There are probably several vehicles that are affected by this and the owners are completely unaware of the problem as it requires you to look for it. Dangerous.

- Wilmington, NC, USA

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