CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
10.0
really awful
Crashes / Fires:
18 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
16,540 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving and stopped at the stop sign and when I accelerated after making the stop and took a left turn on G street located on kirtland air force base my car accelerated and I lost control and when I applied the brakes nothing happened and my car proceeded to hit a parked vehicle and still the brakes did not stop the car and the only reason the car stopped was because I hit some reinforced steel cables holding something up. Four other vehicles were damages as a result of my brakes failing.
The contact owned a 2014 Jeep Grand Cherokee. While driving 25 mph, the brake pedal was depressed and failed to respond. As a result, the contact crashed into another vehicle. The air bags deployed. The contact sustained a fractured wrist, which required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 18.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while in park, the vehicle rolled down a hill independently. The vehicle was taken to the dealer for diagnostic test but there was no repair or diagnosis. The contact stated that the failure recurred multiple times. Also, the contact mentioned that prior to the brake failure the four wheel drive also failed which caused the vehicle to slide. The contact stated that the dealer was unable to provide a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
There are 3 recalls on our vehicle, the 1st one 5/14, we called our dealer to have fixed, they said they didn't have parts, still doesn't have them 9 months later, another one 8/14 for a sun visor lamp wiring, and another one for an occupant restraint control module.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000(service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
- Madison , WI, USA
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While traveling perfectly fine for 2 hours on an expressway, our vehicle became completely uncontrollable as the road became slightly slippery and we decreased our speed to around 45 mph. The steering wheel began shaking, the vehicle felt like it was driving itself, shimmying left and right uncontrollably. We could not correct the vehicle from slightly fishtailing even after removing pressure from accelerator and reducing speed to 5-10 mph and driving on the shoulder where there was more traction. We were totally unable to control the vehicle. We switched the select-terrain knob to "snow" to see if that helped, but it continued to be virtually uncontrollable. We were afraid to completely stop the vehicle due to all other traffic flying past us going normal speeds. The vehicle miraculously made it to a gas station right off the highway and was towed to the nearest Jeep dealer. The service department took it out for two different drives and could not replicate the problem. They hooked it up to their computer diagnostic system and could find no error codes. We also inquired if it was part of the P64 recall regarding the electronic control stability and were told no even though it seems similar to the problem that the recall addresses.this was the most terrifying experience we have ever had in a vehicle. If there had been any vehicles in our immediate vicinity at the onset of the issue, we would have been in a horrific accident. Two other similar, but less intense scenarios had happened before this one, both including the same feeling of being out of control, once on a rainy road service, and the other on an intermittently slippery road. Because this seems to be an intermittent problem and one that is a huge safety concern, we refuse to drive this vehicle on the road again.
My lights outside/inside go black/no lights with no warning. Other cars flash their lights at me and all I can do is turn on overhead light, and drive very slow. Also my brakes won't work, this happened three times. I'm scared to drive at any time after dark. My car was in shop for 37 days because they could not get parts to fix/after accident.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure...updated 01-28/15
Can't start the engine. All the electronic S in the car start blinking and on monitor shows that I didn't press a start engine bottom. But I did. I don't know what to do.it happens already tree times today.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes and service brakes hydraulic), NHTSA campaign number: 14V643000 (air bags), and NHTSA campaign number: 14V391000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V634000 (electrical system), and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V643000 (air bags, seat belts), NHTSA campaign id number: 14634000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15 updated 02/02/15 updated 02/19/15
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2014 Jeep Grand Cherokee. The brake booster was found to be in need of replacement. Recall # 14V154000. The consumer stated it has been four months, since the vehicle was inspected. The consumer was informed, the recall parts were recalled.
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the part needed to complete the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was made aware of the delay. The contact had not experienced failure.
Traveling through New Jersey on the highway for about one hour, stopped at small store for a few minutes, leaving the parking lot heading back towards the main road and attempt to yield to traffic, brake pedal depressed 100% and vehicle continues to roll towards the road. There was just enough room for the driver to turn the vehicle around and back into the parking lot. In the parking lot the vehicle was moving at about 10 mph and the brake pedal was depressed 100%, again the brakes are barley working and the car takes about 20-30 feet to stop. There was a recall for the 2014 Grand Cherokee but only for models manufactured from January 5, 2010, through September 8, 2013. Our Grand Cherokee was manufactured in November of 2013 and is therefore not eligible for the recall. Our Jeep was towed to a local Jeep dealership where they replaced the brake booster, they told us it had filled with water (exactly what the recall fixes). The recall must be expanded to all affected 2014 Grand Cherokee.
The contact owns a 2014 Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign id number: 14V391000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The contact stated that the parts needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA