CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
32,748 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee brakes problems

brakes problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #39

Apr 232019

Grand Cherokee

  • 54,000 miles

A D V E R T I S E M E N T S

I was driving my 2014 Jeep Grand Cherokee when it shut off while I was driving 40 mph luckily I was in a parking lot and could slow down to the shoulder where I was then pushed away from traffic they said it was due to a short in my tippin and my fuel pump went my truck was brought brand new and barely has 50,000 miles on it and over 2000 complaints for the same thing for faulty equipment put in the vehicles from 2005 to 2014 and Chrysler does not want to be held accountable so they have not put a recall on it and it is an open lawsuit that I saw it cost me over $3000 to get this fixed and this could really have went a different way I could've been hit and killed Chrysler needs to be held accountable but I guess they won't make a recall and less someone is killed

- Edgewater Park, NJ, USA

problem #38

Apr 212019

Grand Cherokee

  • 87,000 miles
N58 my Jeep did something weird on 4/21/2019 dash lights came on like ABS and traction control light was on in the dash but the push button light down below the heat buttons was also on. Also service 4 wheel drive was flashing on the dash along with the selector wheel on the left of the dash screen went to terrain mode all by it self.also on the screen it chimed 4 wheel drive unavailable. I was in drive and driving straight.

- Park Rapids, MN, USA

problem #37

Mar 272019

Grand Cherokee

  • miles
Noticed when I was on the freeway steering got really wobbly thought it was because I roateted my tires however popped my hood and notice my power steering reservoir was empty filled it up and than noticed green all over my driveway.

- Santa Ana, CA, USA

problem #36

Apr 122018

Grand Cherokee

  • 70,000 miles

A D V E R T I S E M E N T S

Vehicle was parked in a parking stall at the city park. I left the vechicle to pickup tools at the parks band shelter which was about 40 feet from the parked vechicle. I returned to parked location and the vechicle was gone. I found it about 20 feet away wedged up against the park shelters pillar with a bicycle wedged underneath the vechicle. The vechicle was stopped by brick column about 4' from the playground. 3 school age boys were mere seconds from being struck by the vechicle. The vechicle never turned off as when I exited the vechicle and put it into park, the vechicle didn't 'shift' into park as expected. The incident was caught on camera by the parks security camera. It's is terrifying to say the least. After the fact photos are included here as well.

- Haysville, KS, USA

problem #35

Aug 012017

Grand Cherokee

  • 70,000 miles
I received an over the air update for my vehicle, which I began to install. The installation failed, and the next time I got in my car many things were wrong, some of which are a major safety concern to me. When I place the car in reverse the backup camera should come up and the mirrors automatically redirect downwards. Since attempting to install this update, sometimes these things don't happen at all, or have a long delay (others it works as it should). Other times, the backup camera and mirrors will stay on as if I am still in reverse well after I begin driving the vehicle, which makes it impossible for me to use the side mirrors and is very distracting and dizzying seeing the backup camera while driving. Additionally, the gps has been impacted and often has me on a different road and announces a speed limit incorrectly. I can not find a way to stop the voice from announcing the speed limit while I'm driving. In addition, my bluetooth, presets and usb connection all stopped working. Again, all of this was working 100% until this update that was sent to my car. I believe the fact that this update was sent to my car unsolicited and resulted in these issues with the backup camera, mirrors, gps and speed limit confusion are all safety concerns and seem like something that would be worth reviewing for a potential recall. Fyi, I did take this to the dealership and was told my only solution was to completely replace the radio and computer at an out of pocket cost of $2,400.

- Lake Worth, FL, USA

problem #34

Jun 132018

Grand Cherokee 6-cyl

  • 66,200 miles
This incident regards the T-36 recall issued by Fiat/Chrysler, which involves 2012-2014 Jeep Grand Cherokee (among others), and "affects vehicles equipped with electro-hydraulic power steering systems, 5.7L or 3.6L engines, and 160, 180, or 220 amp alternators. In those vehicles, NHTSA says that the alternator may fail without warning." During June 2018, my 2014 Jeep Grand Cherokee (summit trim), experienced sudden alternator failure while in motion on a highway. The alternator started to smoke, and by the time I had reached my destination, there was grey smoke barreling out of the hood of my car and the battery was completely dead. The Jeep had to be towed to a nearby dealership for repairs. In addition to the alternator and battery replacment, the tensioner, idler and serpentine belt had to be replaced due to undue strain placed on them by the alternator failure. The incident that occurred matches the description of the T-36 recall. Additionally, the year, make, engine size, and amperage of the alternator all match the description given in the T-36 recall. However, the VIN number for my particular Jeep did not appear under the recall, and therefore, Jeep/Chrysler would not repair my Jeep under that particular recall. They did fix the Jeep, but at my cost (the owner). I 100% believe this an oversight by Jeep/Chrysler (or maybe NHTSA) and should be remedied immediately. I do believe there are other Jeep owners that are unaware of this issue, due to the lack of notification by Jeep/Chrysler, and will experience the same issue, which could cause an accident and lead to injury. Please review the details of my Jeep VIN and why it was not included in the T-36 recall. If this happened to my Jeep, then I imagine it will happen to others. Fortunately, I was not injured, but others could be injured who are unaware of this issue. Please contact me with any questions.

- Derwood, MD, USA

problem #33

May 122018

Grand Cherokee

  • 60,100 miles

A D V E R T I S E M E N T S

Had the brake booster recall replaced less than week ago now traction stability warning light along with brake light coming on and staying on when turning curve downhill. On highway speed down steep incline engaging brakes front brakes vibrate yet dealer said breaks ok.

- Shepherdstown, WV, USA

problem #32

May 032018

Grand Cherokee 6-cyl

  • 56,000 miles
Mfg 4/1/2013, replaced BCM / 4/27/2016 after engine would not turn off. Several months later engine would not turn off. Replaced trans valve. On 5/3/2018 the BCM short circuited and alternator burned while vehicle was parked leaving strong smoke and burnt smell in cabin. Vehicle has 56,000 miles and has had BCM replaced twice in 23 months. No diagnoses availed as to why vehicle will not shut off on occasion. All routine maintenance and recalls are current.

- Archbold, OH, USA

problem #31

Jan 072018

Grand Cherokee

  • 65,000 miles
The total integrated power module has begun to fail resulting in delayed or no engine turnover when ignition button is pushed while parked (although remote start on key fob works fine, battery is fine and starter is fine), driver seat moving on its own while driving on highway, headlights failing at night while driving on Suburban streets, etc.

- Damascus, MD, USA

problem #30

Jan 212018

Grand Cherokee

  • 65,000 miles
Chrysler (fca us llc) recall T36 / NHTSA 17V-435 incident summary on 2018-01-21, my 2104 Jeep Grand Cherokee stalled while traveling at approximately 65mph. A crash was avoided, but the situation was highly dangerous to passengers and other drivers on the road. This incident exhibited all the symptoms and warnings from Chrysler (fca us llc) recall T36 / NHTSA 17V-435. (summarized below) the vehicle lost power and stalled while driving on the highway. Just prior to the stall, warnings briefly flashed in the instrument control panel. Warnings included; battery saver mode, ABS system failure, suspension failure. All electronics in the vehicle exhibited bizarre behavior and could not be controlled. Additionally the speedometer continually recycled and the wipers turned on with no intervention. Complete loss of power steering and braking occurred. After the stall completed and the vehicle was stopped, a loud high-pitched ticking noise came from the engine compartment. Additionally, a pungent burning smell and smoke came from the engine compartment. The vehicle was completely disabled and unresponsive and was towed to a Jeep dealership on 2018-01-21. A claim was filled with fca us llc recall department on 2018-01-23. As of 2018-01-26, the dealer is still waiting for fca us llc recall department to respond. As of 2018-01-26, the parts are still not yet available for this recall. T36 / NHTSA 17V-435 recall summary 'the alternator on your vehicle may experience diode thermal fatigue failure due to cyclical loads induced by ehps. When the diodes fail, the alternator will no longer supply electrical energy to the vehicle and may lead to a vehicle stall without warning, increasing the risk of a crash. Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.'

- Manchester, CT, USA

problem #29

Jan 122018

Grand Cherokee

  • 39,000 miles

A D V E R T I S E M E N T S

Recall on Jeep alternator and brake booster water shield. My complaint is the length of time in getting the parts. The alternator went out and it has been sitting at the dealership for 11 days now and parts are still not released from Chrysler. They will not give me a rental. What is a person to do? except pay 800$ and then fight Chrysler to get my money back.

- St. Albans, WV, USA

problem #28

Jan 142018

Grand Cherokee

  • 44,000 miles
I was driving down my neighborhood street when the stability control indicator starting chiming that the system was turned off. My windshield wipers then turned on automatically and would not shut off, the headlight indicator turned as well. When I arrived home I let the Jeep sit for a little while until I restarted it. The same things happened except this time the ABS brakes warning lighted up as well as the check engine light.

- Jensen Beach, FL, USA

problem #27

Dec 052016

Grand Cherokee

  • 59,700 miles
My girlfriend was traveling 60 miles per hour down interstate 167 outside of puyallup, Washington on Monday, December 5, 2016. Winter had finally arrived with a light snow and icy roads. While driving down the freeway the dashboard illuminated and the speedometer stopped responding. We have a very important person in my life, a mom, and a step-mom, that is traveling at the rated speed limit in potentially icy conditions and we have lost all systems to include air suspension, airbag system, anti-lock braking system (ABS), electronic braking system (ebs), traction control.

- Maple Valley, WA, USA

problem #26

Aug 222017

Grand Cherokee

  • 55,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving, the steering wheel jerked inadvertently. The contact heard a screeching noise coming from the wheels and the wheels began to adjust inadvertently. Also, the windshield wipers and the blinkers malfunctioned. The traction control activated and the steering wheel started to turn without warning. The contact stated that the check engine and traction control warning indicators illuminated. The vehicle was taken to pollard Jeep (located at 5075 East pearl pkwy, boulder, co 80301, (303) 447-8187) where it was diagnosed that the steering column control module needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V636000 (electronic stability control). The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

- Boulder, CO, USA

problem #25

Mar 222017

Grand Cherokee

  • 56,000 miles
"takata recall" driving to work my car made a loud whistling noise and the battery light came out. I let it sit during work and after work I started it up. I then hopped in and while driving I noticed a burning smell coming into the truck and it was smoking from the hood at a stop light. I proceeded home and the smoke was now inside the car. My baby cousin was in the car and he began coughing, that's when I looked over and noticed it was very smoky in the car. I kept driving home (the street way) rolled the window down slightly for ventilation and noticed that my parking sense light came on. At the next light, my abn light came on along with the check engine light, and several other lights. That began to scare me and I knew it wasn't just my battery. The next time I took my foot off of the brake the smoke from the hood increased as well as in the car. The windshield wipers began going crazy, and I could tell that the car wasn't letting me use the gas anymore and the wheel began to lock up. This really made me nervous because it was extremely hard to turn it. At this point im panicking and causing traffic. Pulling into a safe location, the wheel was completely locked at this point and even pushing the brake was hard. After coming to a complete stop the car wouldn't let me put it in park, then the vehicle just shut off. The smoking continued for a few minutes but I jumped out as soon as it came to a stop. Luckily I took another route home or else I would have been on the highway when this happened. I then called aaa and waited outside to get the truck towed. It took them 25 minutes to come after a 5 minute phone call requesting their services. I got my belongings out of the truck and it still smelled like burnt smoke even after waiting with the window cracked. I don't have pictures, I have videos.

- Chesapeake, VA, USA

problem #24

Aug 082016

Grand Cherokee

  • 30,000 miles
A message on the uconnect screen pop up several times a day in bright red saying the following message: 9-1-1 vehicle phone requires service please contact your dealer. When that happens the assist/ 911 emergency button on the rearview mirror lights up red and is enoperable/no longer working. The radio changes channel on its own and the clock continues to change time/ with enoperable gps system. This happens when the vehicle is stationary and in motion no matter where the location. This have been going since 2016.

- Meridian, MS, USA

problem #23

Jan 192017

Grand Cherokee

  • 59,000 miles
My vehicle is experiencing the exact problem addressed in NHTSA reference #14V636000. I was not notified of this recall because my vehicle was manufactured in 07/13 which is outside of the recall period. I believe that my vehicle should be included in this recall. It comes on suddenly and is dangerous to drive.

- Weymouth, MA, USA

problem #22

May 092016

Grand Cherokee

  • miles
The acceleration sometimes doesn't slow down even when you brake. I almost crashed onto another car

- West Park, FL, USA

problem #21

Feb 082016

Grand Cherokee

  • 21,342 miles
Forward collision warning (fcw) occasionally comes on without reason in city traffic, interstates, and country roads (no traffic or obstructions nearby) and at various speeds causing a "brake" warning signal and sometimes, not always, actually causing the vehicle to brake. Related to the fcw problem is a warning signal that frequently appears that indicates the adaptive cruise control/fcw are unavailable. Vehicle has been in shop numerous times and except for one time that the dealership found a part missing, the dealership continues to indicate they cannot duplicate the problem. The problem remains on-going and has not been resolved. The date of occurance below is the most recent event with the "brake" warning.

- La Vergne, TN, USA

problem #20

Jan 242015

Grand Cherokee

  • 12,000 miles
I started my 2014 Jeep Grand Cherokee and stepped outside to assist my son who was in the front passenger seat. Before I could walk around, from behind, the Jeep started rolling backwards, picking up speed, and hitting another parked SUV. I never understood what actually happened just "assumed" my son, accidentally, touched the gears, but wondered how/why would the Jeep move without the brake ever being depressed. Their was rear damage to my SUV and rear/front damage to the other person's car. It is now being published that both the 2014 and 2015 Jeep Grand Cherokee have had numerous incidents of rolling on their own--it now explains everything--my SUV did it. It was not parked on a slope, hill, or any type of incline--just a flat surface.

- Crestwood, IL, USA

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