CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.
3.4
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,667 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that when the vehicle was turned off, the electrical settings reverted to the default setting. After restarting the vehicle, the settings failed to switch back to the preferred settings. Additionally, the rear hatch failed to stay in the upwards position. The contact stated that while attempting to raise the hatchback to the upward position, the hatch would slam down instead. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, the liftgate failed to function and the etc warning light illuminated. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000.
The contact owns a 2014 Jeep Cherokee. When opening the liftgate, it failed to latch intermittently. The contact stated that NHTSA campaign number: 15V393000 (structure) exceeded a the reasonable amount of time for the repair. The dealer stated that the parts were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The failure mileage was 15,000.
- Trinidad, CO, USA
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- Omaha, NE, USA