CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,701 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2014 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #23

Nov 202018

Grand Cherokee

  • 77,000 miles

A D V E R T I S E M E N T S

Our Jeep Grand Cherokee was sitting in our closed garage for several hours. When we went into our garage we noticed the rear window had exploded out and there was glass everywhere. The window is shattered everywhere even on the edges. It spontaneously exploded on its own. No one was driving or in it at the time.

- Yarmouth, ME, USA

problem #22

Aug 252018

Grand Cherokee

  • miles
Windsheild cowl ripples and allows air flow during driving. While driving windsheild has load wind noise from the lower seal of windsheild

- Phoenix, CA, USA

problem #21

Apr 302018

Grand Cherokee

  • 21,000 miles
I have a problem with the left front mirror it gives me a problem seeing traffic coming from the left when I stop the mirror is right in my line of sight I must lean forward to get a better view the mirror is too high.

- Brooklyn, NY, USA

problem #20

Feb 232018

Grand Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

The driver's side mirror and windshield column create an 18 inch blind spot. And, the mirror is so tall it is almost impossible for a 5'6" driver to see over it. There is no seat height adjustment. The blind spot makes it very unsafe to make left turns. I have had a few close calls and last week it caused a minor fender bender. I was turning left on a residential street in pagosa springs, co. Because of the blind spot, I did not see the car coming up to a stop sign. The Jeep Grand Cherokee mirror design is dangerous.

- Pagosa Springs, CO, USA

problem #19

Jan 312018

Grand Cherokee

  • 59,000 miles
The rear backup camera has become defective as condensation has gotten into it. Replacement is needed but this is clearly something that should be covered under a recall. The camera is very blurry and you cannot see things in Focus as you are babbling up the vehicle. This presents a definitive safety hazard.

- Highwood, IL, USA

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problem #18

Dec 292017

Grand Cherokee

  • 53,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the windshield wipers only functioned on the highest setting. In addition, when the wipers were not activated, they would stop immediately in the position they were in at the time of use. Providence auto (804 lancaster pike quarryville, pa) confirmed the failure and stated that the multi-switch was defective and needed to be replaced. The contact referenced NHTSA campaign number: 15V509000 (visibility); however, the vehicle was not included in the recall. The contact was referred to NHTSA to inquire about why the vehicle was not included. That manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

- Providence, PA, USA

problem #17

Nov 112017

Grand Cherokee

  • 48,000 miles

A D V E R T I S E M E N T S

The sunroof tempered glass spontaneously exploded shattering glass down on the driver while driving on a the freeway at 65 mph. There were no bridges and it was light traffic. Driver was in shock and almost crashed. Car interior is filled with glass. There are no marks on car to indicate a foreign object caused the glass to shatter.

- Oakland, CA, USA

problem #16

Jul 242017

Grand Cherokee

  • 67,000 miles
Leather dash coming unglued with the adhesive Jeep used to adhere the leather dash to the plastic underneath causing visibility issues along with a safety issues that can block defrost vent along with airbag interference.

- Hutto, TX, USA

problem #15

Jan 152015

Grand Cherokee 4WD 6-cyl

  • 5,000 miles
The driver's side mirror obstructs objects on the left forward side of the vehicle. The position of the mirror is too high and too large, therefore blocking the range of vision on the left forward side of vehicle. I'm of average height (5 ft, 8in), and have attempted to correct this issue by raising the seat very high. Unfortunately, I'm having the same issue. The issue is particularly bad in urban/city driving. It completely blocks out pedestrians in crosswalks while making left turns. This has caused numerous issues, and in one case, almost striking a pedestrian. I never saw them, my passenger alerted me.

- Scottsdale, AZ, USA

problem #14

Jan 192017

Grand Cherokee

  • 59,000 miles
My vehicle is experiencing the exact problem addressed in NHTSA reference #14V636000. I was not notified of this recall because my vehicle was manufactured in 07/13 which is outside of the recall period. I believe that my vehicle should be included in this recall. It comes on suddenly and is dangerous to drive.

- Weymouth, MA, USA

problem #13

Dec 012015

Grand Cherokee 4WD 6-cyl

  • 10,500 miles

A D V E R T I S E M E N T S

I see double light sources out my front windshield. This occurs both in the daytime and intensifies at night. This effect is called ghosting and originally I thought my eyesight was going bad so I went to an eye specialist where they said my vision is near perfect. This double light effect goes away in other vehicles such as the Wrangler, most likely has something to do with the windshield thickness and angle. This double light is extremely distracting at night and dangerous, also this creates headaches and driver fatigue due to trying to always Focus on objects. Jeep customer care said that my windshield is out of its 1 year warranty period, however I've had this issue for awhile now, even most likely within the 1 year period. To test if a windshield replacement would fix the ghosting issue, I sat in a brand new 2016 Grand Cherokee on a dealer lot and it has the exact same ghosting issue. The ghosting problem is a safety concern and should be investigated, or at least driven to have some mitigation to protect the safety of drivers/passengers. Technologies exist that can eliminate the ghosting effects and also changing the glass thickness/material can eliminate this issue. Jeep customer care has not expressed interest in having Chrysler assess the problem or even look into it. Chrysler customer care said engineers do not make service visits to dealerships to investigate issues.

- Rochester Hills, MI, USA

problem #12

Jul 202016

Grand Cherokee

  • miles
The leather on my dashboard is coming loose and I'm concerned that it will block my windshield defrosters and create a safety issue with visibility.

- North East, MD, USA

problem #11

Aug 062016

Grand Cherokee

  • 43,300 miles
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, the rear window exploded independently. The vehicle was taken to the dealer where it was diagnosed that the rear window needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,300. The VIN was unavailable.

- White House, TN, USA

problem #10

Jan 112016

Grand Cherokee

  • 25,000 miles
On 1/11/2016 after a got into my Grand Cherokee in grand rapids winter with temp 12 F. I noticed what like streaks on the front windshield, initially I thought it's streaks of ice that did not go away even when flushed by wipers, and while I was driving I was hearing cracking sound and more of these line appearing on the windshield in different locations. Next day I have taken these to the agent but the service man stated that these are only scratches and can not be cracking and tried to doubt my story. The Jeep was less than 16 months since we leased it from the dealer.

- Grand Rapids, MI, USA

problem #9

Aug 142015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Portland, CT, USA

problem #8

Dec 162015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Houston, TX, USA

problem #7

Oct 132015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Philadelphia, PA, USA

problem #6

Apr 282014

Grand Cherokee

  • 48,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, there was a complete loss of power. The failure occurred on two occasions. The vehicle was taken to the dealer but was unable to be diagnosed. The contact mentioned that the vehicle had the transmission replaced prior to the failure. The contact received notification of NHTSA campaign numbers: 15V393000(structure) and 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 48,000. Parts distribution disconnect. VIN tool confirms parts not available.

- Washington, NJ, USA

problem #5

Aug 152015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Jupiper, FL, USA

problem #4

Oct 082015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- New York, NY, USA

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