This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while depressing the accelerator pedal, there was a delay, and the vehicle lunged forward. The RPM was extremely high. The brake pedal was depressed, but the vehicle was slow to respond. The contact stated that while driving, the vehicle pulled to the left and crossed the center line. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, McClurg Chrysler Dodge Jeep (125 N Center St., Perry, NY 14530), who reprogrammed the vehicle. The dealer was unable to determine the accelerator failure. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 8,000. The VIN was not available.
- Pavilion, NY, USA
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- Pavilion, NY, USA