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Engine Turns Over, Will Not Start
2013 Jeep Grand Cherokee
This problem may be covered under warranty. Ask your Jeep dealer.
8.2
pretty bad- Typical Repair Cost:
- $1,150
- Average Mileage:
- 58,650 miles
- Total Complaints:
- 8 complaints
Most Common Solutions:
- not sure (5 reports)
- TIPM (2 reports)
- replce fuel pump (1 reports)
engine problem
Helpful websites
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A D V E R T I S E M E N T S
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I am SO upset with Jeep and the dealership!
My 2013 Grand Cherokee that I might say is VERY well kept, but wouldn’t start one min to the next. Nothing indicating anything was wrong. I backed it up to clean it and when I was done tried to start it to put it back in the garage, it wouldn’t start. I used the push button, the lights were on, radio was playing windows were going up and down no problem. I waited a few hours and tried again. Same issue. So I tried my remote start. Started up, no problem. Thought it was a fluke. Had to pick my daughter-in law up at midnight about a half hr from my house. Used the push start, started up no problem (still thinking earlier was a fluke) as I’m on the highway (95) and the truck was hesitating. When going up a hill, it was hesitating. But I made it back home.
Next day same issue, push start won’t work, the engine would turn over as usual but wouldn’t start. Used the remote start and it started up. My son changed the battery in the remote start and the battery in the truck assuming that might be the issue. NOPE, same problems. He took it to his shop and put it on the diagnosis machine and he said there weren't any codes. So I started to do some research. In researching a hard starting problem with our 2013 Grand Cherokee I’ve read several posts which sounded very similar to what we have experienced and wouldn’t you know it there are TONS of issues with Jeep having recalls issues related to starting so I called the dealer to make an appointment. I explained what was happening to my Jeep, and asked could it possibly be the same issue that my truck was recalled for already. He said might be (R09 Fuel Relay recall ) but that if it is the dealer said they already replaced that and will not do again unless it is pd for, after they put the Jeep on their diagnosis machine at $175.00 per Hr. So just to walk into the dealership it will be $175.00, IF it only takes a hr, if not the second hr will also be $175.00. And I must say I was terribly upset with the Service Manager, he was pretty nasty, essentially blaming me for the problem.
So after they completed the 9TH RECALL I pick up my Jeep with hopes that I could do more research. I also called Jeep. The lady was very nice but they will do NOTHING except add my complaint to their system. So what I have found out that many people had the same problem as I did and JEEP knows all about these problems!!! Jeep/Chrysler have put faulty TIPMs in these cars and do not want to put a recall out on them. Even though this is a safety hazard which can kill people due to their faulty equipment.
Many cars with my model have had the same complaints and Jeep refuses to take responsibility for the faulty parts!!! So the faulty TIPM has the fuel pump running constantly, which drains the battery it runs when the car is off. This is so dangerous in many levels and JEEP DOESN'T EVEN HAVE THE PARTS TO FIX THIS from what I’m told. They offer a temporary solution to install a fuel pump harness bypass so that the fuel pump turns off this is a band-aid and an expensive one that costs approx. $1200 after parts and labor!
After researching this problem I found the issue to be a TIPM problem and now am aware that I am not alone. There is no recall on this?! WHY NOT???? This is my 2nd Jeep and I wanted a 3rd but after zero response to this could-be life threatening issue from Chrysler, I will NEVER own another Jeep again. And will be sure to tell everyone and anyone how irresponsible I feel they are with the 10th what should be Recall!
Update from Dec 9, 2019: This is how Dodge completed my recall for the no Start/TIPM issue. And wanted to charge me $175.00 per hr to put it on their diagnosis machine.
- Tammy R., Fredericksburg, US