This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Grand Cherokee. While at a stop light, the accelerator pedal was depressed and the vehicle hesitated before accelerating. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system), 14V634000 (electrical system), and 14V115000 (equipment and tires). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
There are now four separate recalls on this vehicle dating back to 2014 and Chrysler Jeep has refused to address any of these claiming they do not have the parts. My daughter, who is a full time student in pa, has been to several dealerships (brenner Chrysler Dodge Jeep, manahawkin Chrysler Dodge Jeep, 'blaise alexander Chrysler Dodge Jeep) and placed on a wait list however none of these have ever cleared for any of the recalls Chrysler Jeep has taken no responsibility to address these recalls in any manner and have inconvenienced a college student let alone put her at unnecessary safety risk. These recalls need to be fixed. She will be in NJ from may-August.
- Jupiter, FL, USA
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The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issues. The contact had not experienced the failures.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the parts needed were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 5/11/15 updated 05/14/15
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V631000 (electrical system, visibility) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
We received a recall for this Jeep last fall(2014). The number is P60/NHTSA 14V-634 labeled alternator. The recall states that the alternator diodes in our vehicle may experience a rapid failure. Variability in the failure mode ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system(ABS), electronic stability control(ecs), electronic control module(ECM),and/or central body controller(cbc). The driver will have little or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire. We contacted our dealer twice in the last 5 months and both times were told they do not have the parts. By their own statement this could result in a critical and disabling situation. We should have this replaced today or given a safe vehicle to drive until ours is made safe. How long do they get to put off repairing this"???? why has Jeep not made these parts available" and if they have why are dealers not installing them. Our dealer is fox Chrysler Dodge Jeep in auburn, New York.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed were available; however, the vehicle had not been serviced under the recall because of the extensive waiting list. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while attempting to lock the doors, the front driver side door failed to automatically and manually lock. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. In addition, the contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 ( electrical system) and 14V634000 ( electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 800.
On October 15, 2014 I took my 2013 Jeep Grand Cherokee to moore auto group 8590 West bell road peoria, AZ to address recall (P36 sun visor wiring). The recall states; the sun visor vanity lamp wiring on your vehicle may experience a high resistance short after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and increase risk of fire. On February 4, 2015 while parked, engine not running, locked and unoccupied, in a grocery store parking lot, the car erupted in flames. The source of ignition was a short in the wiring above the headliner at the passenger side sun visor. I believe that in the interest of safety, any and all owners of vehicles that had this recall maintenance performed at moore auto group be advised to return for reinspection.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My car continued to make a sound as though the engine was still running when I turned the ignition off. I think this could be something to do with the recall on the alternator diodes. It seems the alternator may be failing. The power when the gas pedal is applied hesitates at times also when driving. My fear is that I will be driving at a high rate of speed on the highway and the car will loose all power completely. This will leave me without any steering control at all too. I fear for my life at this time. I was told by [xxx] that I should replace it at my cost. When I asked how much that would cost the service advisor [xxx] lied and said he did not know the cost to replace the parts. Also, if there are parts now then the alternator/diodes should be being replaced by Chrysler now before a severe catastrophe occurs. I also had the brake booster replaced. Since then there is a rattle under the hood on the drivers side where the brake booster would be. Every time I go over a bump in the road a rattling sound happens. It is as though this is something to do with the suspension of the car or alignment too. [xxx], service advisor at [xxx] has not been able to identify this problem. [xxx] wants me to come in for yet another day to try to get the problem identified. This will make 3 days of losing time from work and being inconvenienced. I have been to this dealer on 2 occasions and have gotten no satisfaction or resolve at all. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V634000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer informed that the recall part was not available and did not have an availability date. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Charlottesville, VA, USA